![\"city\"](\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579229481/QuandaryCG/glasses.jpg\")
\n\nIt’s best to think of low-code as a sledgehammer. It's a simple tool anyone can use to break down barriers, making their business more efficient with only a little bit of training. And with these barriers out of the way, companies can easily work towards meeting customer expectations and delivering on demands. \n\n### Low Code Is Faster\n\nOne last advantage low-code has over traditional methods of software deployment is speed. You can expect software development with low-code to be as much as 10 times faster than traditional methods. \n\n**Simply put, there’s less code involved.**\n\nLess code reduces back and forth between employees and requires fewer people to build applications (not to mention fewer errors). That also means that low-code solutions are often **MUCH cheaper** than traditional development methods.\n\n## Why Businesses Struggle to Adopt Low Code\n\nWe’re still in the initial adoption phase for low-code. Growing businesses know they need better systems. But they have the wrong idea of what \"better systems\" really means. \n\nIt doesn't mean massive, custom build (resource intensive) ERPs and CRMs that shackle your business to them for decades. Instead, it's about finding quick, easy ways to automate and improve your existing business process. That's it. \n\nTo make that happen, growing businesses need more applications. Applications offer a range of features that employees and customers expect. And businesses also need a better way to connect the data from these systems other than spreadsheets. (Which is the messy, defacto solution for most small companies trying to juggle their continued success using a hodgepodge of systems.)\n\n## What Low Code Offers Smaller Businesses\n\nMost small, growing businesses don't have massive IT budgets. But the constant need for application development and a limited amount of available developments creates a supply and demand problem. \n\nIn 2017 alone, there were roughly 200,000 new tech jobs added. Many of those remain unfilled. These days, developers can name their price easily. And if you're running a growing business, that's a problem.\n\nLow code gives growing businesses with limited IT resources the ability to stay competitive with enterprise companies without multimillion-dollar IT budgets. The lean and agile nature of low code means it's much, much cheaper than traditional application development. In short, it gives more underdogs the chance.\n\n## Low Code Is Agile App Development\n\n![\"stretching\"](\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579073126/QuandaryCG/women-s-blue-and-pink-bikini-1805325-768x512.jpg\")
\n\nLow code provides businesses with fast and creative solutions tailor-made to fit their organizational demands. With basic training, any employee can become [a citizen developer](https://quandarycg.com/citizen-developer-pros-cons/). \n\nAnd with more people on staff capable of building the exact application of integration to work more efficiently, your business can experience productivity like never before.\n\nWant to streamline your procurement processes? Automate with low code. Worried about data entry errors from [ruinous spreadsheets](/warning-spreadsheets-will-ruin-your-business)? Integrate with low code. Frustrated with the run cost of your current legacy system? Build a custom, agile solution with low code. It's fast and easy. \n\n## Is Low Code a Better Alternative to Traditional App Development?\n\nThe beauty of low code rests in its simplicity. Unlike traditional methods of application development, you don’t need months to code a complex system from scratch. It’s a simple-to-use service that allows you to rapidly streamline your business workflow and processes.\n\n### Low Benefits for Small, Growing Businesses\n\n- **Easy to Use:** Low code requires minimal coding knowledge. Instead of writing long and complicated lines of code, visual IDE environments create user-friendly interfaces. \n- **Fast Learning:** It’s simple, mastering low code isn’t a lengthy learning process. Some businesses reported having gained full knowledge of the platform.\n- **Quick Launch:** Application development is over 78% faster, reducing wait times from months to days. \n- **Reduced Technical Debt:** Any program will have some form of technical debt. But complex custom builds come with more. And sooner or later that technical debt catches up. Low code means less code. Less code, less technical debt. \n- **Minimal Cost:** Low code is a cost-effective solution to [optimize workflows](/5-examples-of-successful-workflow-optimization) because applications can be rapidly developed (in weeks or days, not months). It’s also a subscription-based service, meaning that cost scales with your business.\n- **Customizable:** Most office inconveniences are very common. Spreadsheets, emails, waiting for approval. But not every business handles these problems the same way. Low code allows the perfect solution to suit individual needs. Each department can create strategies and execute them exactly according to their needs. \n- **Frees up IT:** DevOp teams can finally catch up with demands using low code. As a result, they can focus more on innovation rather than putting out fires all day.\n\n## Is Low Code Inferior to Traditional Application Development?\n\nLow code is the future of programming. It moves the power away from IT departments and democratizes it across your organization. Anyone can build an app using the platform, and they can do it faster. \n\nBut the quality of the code isn't \"less\" than what you'd find in traditional app development. You may lose some elements of customization, but the benefits gained from how quickly you can build lean applications make up for it. \n\nIf you're looking to rapidly scale your business systems and compete with bigger players, low code empowers you to do that. And to do it on a budget.\n\n## When Should Your Business Use Low Code?\n\nThe short answer is yesterday. If you're balancing your business operations on spreadsheets, you need to start deploying alternative solutions. But still, there’s a hesitation about onboarding new systems. Mainly, there's the big question of \"Will this pay off?\"\n\n![\"time\"](\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579078078/QuandaryCG/0-980x655.jpg\")
\n\nWith low code, you can scale your business strategically. It starts with developing a roadmap for the workflows you want to optimize. Then you build the low code solutions you need to prepare your organization for the future. As your business grows, the costs of your low code platform scales with your business, minimizing risks. \n\nThe time is now. \n\nWaiting only means getting further entangled in technical debt while failing to deliver the services your customers need. Your business will stagnate and struggle to keep up with the competition. And your employees will have to work harder, juggling all the manual processes necessary to stay afloat. \n\n## Is Low-Code a Viable Solution for Your Growing Business? \n\nThe hype behind this innovative and approachable platform that empowers citizen developers to create their own workflows has the attention (and pocketbooks) of many major organizations. \n\nBut we’ve seen many other promising and popular business innovations fall short. \n\nSo, how realistic is low-code as a viable business solution for the problems small businesses face with their systems as they grow? \n\nDoes it live up to the hype? \n\nIs it smart to invest in low-code solutions for your business now or will they fail to live up to expectations?\n\nThe best way to figure that out is to test low code. \n\n## How to Strategically Deploy Low Code in Your Growing Business\n\nWhile low code is the best solution for any business looking to optimize workflows and remain competitive, implementing an effective low code strategy isn’t always easy. Even with the right technology, you still need a strategic approach. A trial and error approach to low code implementation can leave your organization losing out on the benefits the technology offers. \n\nIf you want to get the most out of low-code, then you need a low-code specialist that knows how to hit the ground running and deliver on demands. One with a track record of success. \n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":"Feeling trapped by your business applications? Connecting systems in your growing business doesn’t require a massive IT budget. Nor, does it require a lot of effort. With low code, you can build whatever integration, automation, or application you need easily.","categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-ac015f09-697e-5a1c-b03e-fa72b11eabcf","title":"Continuous Process Improvement in Manufacturing Explained","publishedAt":"2020-12-04T14:00:00.000Z","_createdAt":"2020-03-20T09:51:01Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/2be31e22475929eb39c416482aea2efcf32f0fe0-1920x1320.jpg?w=1920&h=1320&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/2be31e22475929eb39c416482aea2efcf32f0fe0-1920x1320.jpg?w=320&h=220&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/2be31e22475929eb39c416482aea2efcf32f0fe0-1920x1320.jpg?rect=1,0,1918,1320&w=654&h=450&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/2be31e22475929eb39c416482aea2efcf32f0fe0-1920x1320.jpg?w=768&h=528&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/2be31e22475929eb39c416482aea2efcf32f0fe0-1920x1320.jpg?w=1024&h=704&auto=format 1024w,\nhttps://cdn.sanity.io/images/55lcecww/production/2be31e22475929eb39c416482aea2efcf32f0fe0-1920x1320.jpg?w=1366&h=939&auto=format 1366w,\nhttps://cdn.sanity.io/images/55lcecww/production/2be31e22475929eb39c416482aea2efcf32f0fe0-1920x1320.jpg?w=1600&h=1100&auto=format 1600w,\nhttps://cdn.sanity.io/images/55lcecww/production/2be31e22475929eb39c416482aea2efcf32f0fe0-1920x1320.jpg?w=1920&h=1320&auto=format 1920w","sizes":"(min-width: 1920px) 1920px, 100vw"}},"layout":"constrained","width":1920,"height":1320,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}},"slug":{"current":"continuous-process-improvement-in-manufacturing"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}}},"body":"## 5 Steps to Achieving Operational Excellence\n\nEvery manufacturer needs the drive to improve. They should strive to provide better, faster, cheaper service to their customers while reducing costs and increasing ROI. But without continuous process improvement in manufacturing workflows, they'll never reach that goal.\n\nThe primary byproduct of organizational challenges is waste: increased costs, decreased profits, and poor customer experience. \n\nIf businesses don’t strive to overcome inefficiencies, they risk losing their competitive edge. Inefficiencies are everywhere. Chasing down signatures. Looking for documents. Using spreadsheets and paper invoices. They may be drops in the bucket. But, they add up. \n\nAnd if this sounds like your business, you may be at risk. \n\nYou need more than streamlined processes to achieve operational excellence. You need custom solutions that foster a culture of continuous improvement in manufacturing. Getting the right information to the right people at the right time: that's what will set your company apart from the rest.\n\nThis is how you make that happen. \n\n## 1. Quickly Scale the Right Solution\nIn an ideal world, business process improvement is a streamlined and efficient process. One of your employees has an idea that would benefit their [workflow efficiency](/workflow-integration). He submits his idea to your process improvement team. They implement it and track its effectiveness in real-time.\n\nWell, that’s how it should be...\n\nBut it often doesn’t happen like that. \n\nUsually, you hear about the issue after there’s a problem that results in waste. And fixing it takes more time and resources than necessary. Maintaining a reactionary stance in your business puts you at a disadvantage. \n\nA better way is to be proactive, and that's what **continuous process improvement** focuses on. It’s a better way to streamline development. With the combined efforts of every employee, a business can innovate by prioritizing workflow improvement.\n\n### Think of Continuous Process Improvement Strategically\nContinuous process improvement across your entire manufacturing organization should be at the foundation of any business process over-haul or optimization. It’s not enough to “go digital.” Your organization needs to _be_ digital.\n\nBut to do that, you need real-time insight into your business processes. This helps you find bottlenecks and implement solutions. You also need to track KPIs and ROI to ensure new measures are effective. \n\nHowever, that can’t happen through the [use of spreadsheets](/warning-spreadsheets-will-ruin-your-business) and manually handling data on multiple platforms.\n\nIf your organization is going to improve daily, you need a one-stop-shop that connects all your systems. And you need all your information in one place so you can better track inventory, team performance, supplier status, corrective actions, and countless other critical processes.\n\n![\"graph\"](\"https://images.unsplash.com/photo-1460925895917-afdab827c52f?ixlib=rb-1.2.1&ixid=eyJhcHBfaWQiOjEyMDd9&auto=format&fit=crop&w=1302&q=80\")
\n\n## 2. Maximize Resource Utilization\nMost companies still use inefficient and outdated methods for the most basic tasks. A machine breakdown and part replacement, for example, can require phone calls, emails, Microsoft Access, spreadsheets. \n\nSwitching between those platforms, transferring data, and notifying team members takes time. Waste, that could have easily been avoided with a streamlined digital system.\n\nBut the inefficiencies don’t stop there. The difficulty in tracking these methods affects future improvement attempts. Information silos prevent departments from sharing information company-wide that could reduce your future rework costs. That’s more waste. Waste that costs the company time and money. \n\nYour organization needs to be able to identify an issue, resolve it, and apply the results to other scenarios where the same problem occurs. Without barriers. Without errors. And in real-time.\n\nWhen you have that kind of continuous process evaluation in place, your team members can focus on strategic improvements instead of reactive measures every time an issue or waste pops up. \n\nThat is the core of continuous process improvement in manufacturing.\n\n## 3. Enhance Visibility and Accountability\nTransparency is a key component of process improvement. [Effective communication](/how-to-cut-costs-while-increasing-efficiency-in-your-business) between team members can create a positive and proactive work environment while benefitting the company as a whole. \n\nHowever, successfully communicating across your business isn't as easy as it sounds. Interdepartmental complexities, large-scale projects, and a range of vendors and customers to manage ultimately create various data streams that need to be tracked, migrated, collected, and evaluated. That can be a challenge.\n\nThe key to success here is to establish a common, customized, and centralized database for your business data. This will help your manufacturing organization avoid potentially catastrophic informational silos. It'll also enhance visibility across your organization. \n\nA centralized data system (specifically in systems that provide for real-time reporting) allows for the operational insight your manufacturing company needs to rapidly adjust in any situation. \n\nFrom vendor management to customer relationship management, you'll get the data you need to keep everyone happy while increasing your bottom line.\n\n![\"holding](\"https://images.unsplash.com/photo-1521791136064-7986c2920216?ixlib=rb-1.2.1&ixid=eyJhcHBfaWQiOjEyMDd9&auto=format&fit=crop&w=1350&q=80\")
\n\n## 4. Improve Customer Experience\nWhile the main goal is to improve your customer experience, the real goal for continuous process improvement is to save your business time and resources. \n\nMore resources mean you can build the features your customers need and exceed their expectations. More time means your team can focus on high-level tasks like customer engagement. \n\nThe truth is that manual, menial tasks that could be automated waste a lot of time and use up a lot of resources. Continuous process improvement steals back that time. It gives you the time and resources you need to build a better business that regularly over-delivers on customer expectations.\n\nBut it also creates an opportunity for your manufacturing company to focus on making company-wide improvements. It frees up time and resources for teams to find innovative strategies and technology to solve critical challenges. \n\nAs your business adopts a culture of continuous process improvement, they'll learn to regularly look for issues, create improvements, evaluate their success, and look for new opportunities. The end result is a more efficient business that can better serve its customers. \n\n## 5. Adapt or Fail\nLean manufacturing processes **must become a strategic priority** if you want your company to stay competitive. Without eliminating waste that increases costs, decreases productivity, and decreases efficiency you can't compete with other leading manufacturers. \n\t\t\t\t\t\t\nThe key to maximizing resource utilization is through automating key processes. By centralizing data and aggregating insights via dashboards, you can reduce waste and save time that would otherwise be spent transcribing information from paper, pencil, and spreadsheets.\n\t\n## Low Code and Continuous Process Improvement in Manufacturing\t\t\t\t\nWith [a low-code platform](/low-code-guide) like **Quickbase**, you can quickly create and deploy lean initiatives throughout your manufacturing company. For example, you can quickly create custom solutions to track defects, manage inventory, and automate the entire procurement process. All without a huge IT expense or the time involved in creating custom solutions. \n\nImagine tasks that previously spanned 10 - 15 hours over 3 days reduced to 2 hours over a single afternoon. That's the power of automating and integrating your manufacturing processes and workflows with a low code platform.\n\nQuickbase also provides leverage through continuous improvement by identifying the root causes of waste and managing projects to implement the countermeasures. It allows you to continually perfect your unique business processes. \n\nThe result is a continuous improvement culture that regularly looks for ways to improve crucial processes.\n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":null,"categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-6f4039f2-ee53-5432-821f-356dc2e85404","title":"What Is a Value Added Reseller? (And How to Choose One)","publishedAt":"2020-12-15T16:00:00.000Z","_createdAt":"2020-01-20T09:29:24Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/9760e5a9d8b4dca5886a9e6da1920b5508b1918e-1000x667.jpg?w=1000&h=667&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/9760e5a9d8b4dca5886a9e6da1920b5508b1918e-1000x667.jpg?rect=0,1,1000,666&w=320&h=213&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/9760e5a9d8b4dca5886a9e6da1920b5508b1918e-1000x667.jpg?w=654&h=436&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/9760e5a9d8b4dca5886a9e6da1920b5508b1918e-1000x667.jpg?w=768&h=512&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/9760e5a9d8b4dca5886a9e6da1920b5508b1918e-1000x667.jpg?w=1000&h=667&auto=format 1000w","sizes":"(min-width: 1000px) 1000px, 100vw"}},"layout":"constrained","width":1000,"height":667,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}},"slug":{"current":"value-added-reseller-var"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}}},"body":"Value-Added Resellers (VARs) are professional consultants that use their expertise to enhance the value of an existing system or platform. In short, VARs work with third-party services to create prepackaged solutions for resale to end-users. \n\nThere are a lot of incredible applications out there with a vast number of complex features. And while businesses stand to benefit a great deal from [adding these apps](/workato-solutions) to the tech stack, they lack the expertise to get the full value of these products. \n\nVARs work as an intermediary, ensuring that growing companies get exactly what they need without paying for systems or features they won't use. \n\n## 5 Ways a Value-Added Seller Can Enhance Your Business\nIt may seem unusual to choose a third-party provider over the original application developer. However, working with a VAR provides a lot of benefits that you can’t find working with a provider directly. \n\n### 1. Specialization\nValue-added resellers have an extensive background in [specific complex systems](/knowledge-base/). They’ve dedicated the time and resources to become experts in the technology they work with. As a result, they can create the solutions your business needs much faster and with better results. \n\nTake a low code system like [Quickbase](/quick-base-solutions/) for example. Users can build custom applications quickly using their low code interface. This makes it possible for anyone in a company to quickly build custom applications quickly and for a [fraction of the cost](/our-approach). \n\nBut where do you start? Which applications will yield the highest return? And how do you build them out in a way that streamlines your growing business, reduces cost, and gives your employees more time?\n\nA value-added Quickbase reseller would have a background in building the precise applications a growing business needs. They lean on their expertise with the platform to help organizations skip steep learning curves and potentially costly mistakes.\n\nAdditionally, they know how to use the platform to best serve various industries. Whether you have a manufacturing, healthcare, or professional services firm, a VAR will know how to help you get the most out of your technology in your specific business niche. \n\n### 2. Strategic Planning\nThere's a right way and a wrong way to go about [business process improvement](/continuous-process-improvement-in-manufacturing). The biggest mistake is to start without a specific plan in place. \n\nIf you want to save time and money, you need to be strategic in how you build, connect, and deploy new systems. \n\nA lot of businesses needlessly waste and money trying to put together a strategy on their own. As a result, they experience a lot of start-and-stop implementation. \n\nNew applications go unused. Worse, they fracture already disparate systems further, making employees’ lives more difficult.\n\nIn addition to being experts with a specific software solution, VARs have a great deal of experience working in various vertices. \n\nAs a result, they bring this knowledge to the table, giving you insights you can’t make from working in your business alone. And they use those insights to design and implement the best strategic approach.\n\n![\"city\"](\"https://images.pexels.com/photos/196667/pexels-photo-196667.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=750&w=1260\")
\n\n### 3. Economies of Scale\nThe amount of time and resources that go into building new systems to scale your growing business can increase rapidly. VARs help reduce that through economies of scale. \n\nBecause they regularly work with specific applications, they can create the custom solutions you need much faster and more affordably than an in-house approach.\n\n### 4. Comprehensive Insights\nVARs work with a range of industries performing similar tasks using the software solutions they’re familiar with. They’ve seen it all. From poorly built applications to [broken workflows ](/warning-spreadsheets-will-ruin-your-business)to business processes that bleed a business dry. \n\nAs a result, they can listen to the issues you’re having and better identify the real problem your organization faces.\n\nThe goal of any competent VAR will be to help you get more out of your systems without excessive costs. And they’ll work hard to find additional solutions and improvements that can save your business even more. \n\n### 5. Ease the Burden\nThe last thing you need is another system to learn, manage, and master. Your business and your customers should be your primary focus. And if you’re a growing business, you can’t afford to build out an IT department, bog down your current one, or create one from scratch just to work on a new platform. \n\nVARs ease that burden.\n\nThe best VARs will feel like an extension of your team. They’ll work with you to [streamline workflows](/workflow-integration) and optimize practices. And they’ll be just as responsive as a member of your team. But they work for a fraction of the cost that building a new or expanding an existing IT department would cost your company.\n\n## What Opportunities Can VARs Create For My Business? \n\nThe greatest asset a VAR can provide your business is time. [Employees need time](/how-to-empower-employees) to innovate. Sadly, most employees don’t feel like they have the time, resources, or environment at work to make this happen according to a recent Gallup poll. \n\nGrowing businesses are trapped between the need to scale with increasing demands and build new systems that can manage these demands. But they don’t have the time (and often the resources) to do it effectively. \n\nVARs work as a supportive extension of your team. They can quickly provide relief by designing systems that reduce the demands of your employees on a daily business. As a result, they’ll have more time to focus on the critical aspects of your business. \n\n![\"paper\"](\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579512276/QuandaryCG/Picture1-1-424x440.png\")
\n\n## When Should Businesses Work with VARs? \nIf you’re considering onboarding a new solution for your business or you use existing platforms that don’t meet your expectations, you should reach out to a VAR. \n\nVARs exist to help you optimize your experience on these platforms. Any company can benefit from working with VARs provided they choose one who has competitive insight and expertise. \n\nGrowing businesses should consult VARs before attempting to deploy new solutions on their own. This can potentially save them far more time and money than the initial cost they save buying systems directly and attempting to implement them in-house. \n\n## What Is the VAR Business Model?\nRemember that software is a tool. And technology changes constantly. Current systems grow, change, and adapt. New systems replace old ones. Any effective value-add business will underscore its expertise over the technology they specialize in. \n\nQuality VARs are business consultants first. They use their knowledge of certain technologies to provide strategic business insight. The software they know is simply just another tool in their toolbox designed to grow your business. \n\n## VARs as Tech Consultants\nEffective VARs think about the end-to-end process, not just about implementing new technology. They understand that tech is simply a part of a larger puzzle. And they work with businesses to solve that puzzle and bring real solutions to life. \n\nAny VAR should provide solutions that shift work away from your staff, freeing up their time to focus directly on innovation, and meeting customer demands. Their mission is to clean up your business systems so they don’t slow you down.\n\nThe best VARs endeavor to ensure you’re getting every possible advantage out of your application stack. And they’ll look for gaps in your organization and opportunities for you to leverage existing assets to get ahead. \n\n## Get Support with Strategic Business Process Management\n\nChange is the only constant. And businesses that keep both an ear to the ground and an eye on the horizon will outperform the competition. But juggling the growing list of daily tasks at the heart of any business eats up the valuable resources your business needs to achieve lasting success. \n\nThat’s why your growing organization needs to work with VARs that position themselves as tech consultants and solutions experts. \n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":"Value-Added Resellers (VARs) are professional consultants that use their expertise to enhance the value of an existing system or platform. Learn more.","categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-c8ae5ab4-43c0-5a31-83fa-4dfcf1c8b133","title":"Outsourcing Process Improvement: Pros and Cons","publishedAt":"2020-12-23T12:09:34.835Z","_createdAt":"2020-01-22T07:54:59Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/400055f72177561c726e58dd7cbfa7de93c0a501-1920x1281.jpg?w=1920&h=1281&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/400055f72177561c726e58dd7cbfa7de93c0a501-1920x1281.jpg?rect=0,2,1920,1278&w=320&h=213&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/400055f72177561c726e58dd7cbfa7de93c0a501-1920x1281.jpg?rect=0,1,1920,1280&w=654&h=436&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/400055f72177561c726e58dd7cbfa7de93c0a501-1920x1281.jpg?rect=0,1,1920,1280&w=768&h=512&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/400055f72177561c726e58dd7cbfa7de93c0a501-1920x1281.jpg?w=1024&h=683&auto=format 1024w,\nhttps://cdn.sanity.io/images/55lcecww/production/400055f72177561c726e58dd7cbfa7de93c0a501-1920x1281.jpg?rect=0,1,1920,1280&w=1366&h=911&auto=format 1366w,\nhttps://cdn.sanity.io/images/55lcecww/production/400055f72177561c726e58dd7cbfa7de93c0a501-1920x1281.jpg?rect=1,0,1919,1281&w=1600&h=1068&auto=format 1600w,\nhttps://cdn.sanity.io/images/55lcecww/production/400055f72177561c726e58dd7cbfa7de93c0a501-1920x1281.jpg?w=1920&h=1281&auto=format 1920w","sizes":"(min-width: 1920px) 1920px, 100vw"}},"layout":"constrained","width":1920,"height":1281,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}},"slug":{"current":"process-consulting"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}}},"body":"Every growing business faces the same problem: [scaling systems to keep up with their success](/how-to-cut-costs-while-increasing-efficiency-in-your-business/). And it's a problem that needs to be overcome. Otherwise, a business can end up tripping over its existing systems and stalling (or ruining the chance for) future wins.\n\nAnd you don't need to be a unicorn to evaluate and improve your existing business systems. Due to constant changes in the global business environment, every business needs to constantly evaluate operations. \n\nIn short, you need to improve your business process management to sharpen their competitive edge and stay relevant.\n\nThe most efficient way to do that is through process consulting. \n\n## What Is Business Process Improvement?\nBusiness process improvement is the redesigning of existing business operations while removing non-value-adding costs and activities. The end goal is to achieve significant improvement in productivity, quality, and response time of the business process. \n\nIn simple words, it's a way of looking at your organization and figuring out [how you can do things better](/tech-consulting). From reducing costs to your organization to over-delivering on customer demands, you'll find the solutions you need to scale your business efficiently with process improvement.\n\nYou'll need to improve your most processes at some point. As your business evolves and competition grows, today's effective business processes become ineffective and outdated tomorrow. \n\n![\"doors\"](\"https://cdn.pixabay.com/photo/2020/07/24/08/07/street-5433221_1280.jpg\")
\n\nIf you don’t have a strategy for business process improvement in place, your company may face problems in the long run. You even may lose everything you've worked hard to achieve. That's because business is more competitive these days, and margins are slim. To stand out in your market, you need every edge.\n\nProcess improvement gives you that edge.\n\n## Process Improvement Consulting: Pros And Cons\n\nThe success of your business largely depends on the effectiveness of its processes. If the processes you have in place are ineffective, they lead to a waste of resources. Without those resources, you're stuck trying to swim up a river with lead weights attached to your limbs. \n\nThat's no way to succeed.\n\nProcess improvements can help you drastically improve efficiency in your company. They reduce menial, boring (and time-consuming) tasks. As a result, your employees will have more time to focus on what really matters: tasks that bring strategic, real value. And it's that freedom to innovate that'll keep you competitive.\n\nBut what if you don’t have the time or know-how to analyze your current business process and find existing operational gaps that you need to attack first? \n\nThere is a simple solution: hire a business process consultant.\n\n## The Benefits of Busines Process Consultants\n\nMany top-performing businesses often turn to business process management consulting firms to get help with their process improvement projects. \n\nAnd there's a good reason for that. \n\n![\"coffee\"](\"https://cdn.pixabay.com/photo/2015/01/08/18/28/startup-593344_1280.jpg\")
\n\nAn experienced consulting firm can take over your process improvements, performing a variety of tasks designed to make your business more efficient. As a result, you can reap all the benefits without spending tons of time assessing your business and employees on your own.\n\n### Ways Process Consultants Support Improvement\n\n- Document current [workflows](/workflow-automation-software) and processes accurately\n- Create a precise picture of all operations, highlighting all gaps\n- Identify opportunities for improvement and prioritize them\n- Find tasks that can be automated with advanced software\n- Identify redundant processes that should be eliminated\n- Develop and implement business process improvement solutions\n- Make your business processes more efficient\n\nStill, hiring external process improvement consultants has positives and weaknesses. To help you make an informed decision about whether you need process consulting for your organization, you need to know the pros and cons of each.\n\n## Benefits Of Outsourcing Process Improvement\nYour organization stands to gain a lot from working with consultants. Here are a few benefits:\n- **Expertise from multiple projects in various markets**: Typically, consultants have practical experience in running process improvement projects across a wide variety of industries. They're experts in advanced tools and [best-practice methodologies](/our-approach).\n- **Avoiding common mistakes**: Chances are that your process consultant will have [experience in your exact field](/case-studies). They may have seen a similar situation before in their past projects. As a result, they'll be able to develop the best solution for your specific situation.\n- **Knowledge transfer**: To ensure the success of your project, process consultants will teach you and your employees how to use tools and develop a sustainable process improvement system.\n\n## Disadvantages of Process Consulting Firms\nOutsourcing any work to a third party carries risks. These are a few you'll face:\n- **Services Cost**: You'll need to pay for consulting services. It’s important to select the right consultant so that you don’t waste money.\n- **Decreased team motivation**: You’ll need to explain to your employees why you are hiring an external consultant. Make sure all your relevant team members have the role in the project to feel involved in the decision-making process.\n-**Trust**: You'll need to trust your partner has the experience to deliver solutions. Some consultants copy-paste solutions, rushed work, and assets that under-deliver. You'll want to make sure you work with trusted consultants or you could be worse off\n\n![\"thumb\"](\"https://cdn.pixabay.com/photo/2020/05/21/18/43/pros-5202088_1280.jpg\")
\n\n## What Are the Key Steps to Process Consulting\n\nIn businesses, [things go wrong all the time](/8-warning-signs-that-you-need-to-automate-your-business). Often, we blame people for inefficiencies and ineffective work. But, the truth is that the vast majority of problems are caused by poor workflow processes. \n\nThe only way to change things for the better is to have a system of process improvement in place. To build that system, you need to identify the right processes first. After that, you'll need to deploy changes that improve these workflows while taking measures to make sure the changes stick.\n\nSounds challenging, right?\n\n**Follow these steps to successfully carry out any business process improvements:**\n\n### Step 1. Identify the need to change\n\nConduct a process audit to find current issues or determine potential risks for your business. Review the impact each process has on your company. And prioritize areas for future improvement. Afterward, select the process to improve.\n\n### Step 2. Map out the process\n\nFind out how your process is carried out. Map the process to visualize the current steps and see the process as a whole. You should consult the members of the team who use the process regularly to ensure that you don’t miss something important. \n\nExplore each step in detail because some processes may include sub-steps invisible at the first glance. And you'll want to account for those steps to ensure you don't miss any opportunities. \n\n### Step 3. Analyze the current process\n\nAnalyze what's happening in the workflow and find out what’s causing the problems. Take a closer look at every step and identify problem areas that use up too many resources, take up too much time, or waste too much money. \n\nYou'll also need to discover the root of the problem to understand how you can fix it. To do that, you can use such methods as Six Sigma Process Mapping or the Root Cause Analysis.\n\n### Step 4. Design the improvement process\n\nThis step should be completed with your team. First, you can do some research to learn how your competitors are solving similar problems. Then, brainstorm the ideas with your team members and analyze each of them, by conducting an Impact Analysis. \n\nTo spot potential risks, you should carry out Risks Analysis. Think about how long it will take to carry out each idea. And choose the best solution to eliminate the problem.\n\n![\"codes\"](\"https://cdn.pixabay.com/photo/2016/11/19/14/00/code-1839406_1280.jpg\")
\n\n### Step 5. Assign resources\n\nList everything that you will need to get the project done. You might need to talk with colleagues from other departments who will be also impacted by the changes to determine what to include in the list. Explain the new process and its benefits for your organization. Use process maps as a reference.\n\n### Step 6. Develop a plan for the process improvement implementation\n\nMake your plan as detailed as possible. You need to list specific tasks for all the resources. And be sure to create a timeline to show when each task will begin and when it will finish.\n\n### Step 7. Make the change\n\nCommunicate the plan to your team to reduce the chance that they'll resist the new process. Afterward, start making improvements and follow the plan. It’s likely that you may need to [organize training for your employees](/how-to-empower-employees), purchase new software, or hire a new team member.\n\nYou should also consider running a test before you deploy the improvements. This will allow you to see what you've missed and to discover potential problems and bottlenecks. Then, you’ll need to suggest new improvements to fix them.\n\nKeep in mind that your staff members can be resistant to the change, especially if they have been using the process for some time. There are some tools you can use to overcome that resistance such as the Change Curve.\n\n### Step 8. Monitor and optimize\nDon’t expect that everything will go smoothly from the start. Process improvement is a continuous effort. Monitor how things are going to ensure that your employees follow the process and that everything is proceeding just as it was planned. \n\nBe sure to ask your team members how the process is working and fix new problems as they occur. Also, adopt continuous improvement strategies to ensure that your process stays efficient and relevant as your business grows. \n\n_Remember: process improvement is only effective if you use appropriate methodologies to execute it._\n\n![\"graph\"](\"https://images.pexels.com/photos/3183171/pexels-photo-3183171.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=750&w=1260\")
\n\n## How to Find the Best Process Consultants\n\nManaging a process improvement project is not easy. By definition, the process has a lot of pitfalls you'll need to avoid. However, it’s the only way to prevent disasters, boost efficiency, and scale your business. \n\nWhat's the best way to reduce the risk to your business with process improvement? \n\nHire an experienced process consultant who can help your company avoid possible mistakes. Process consulting should lead to change and improvement. That’s why it's critical to find a firm that offers a full range of process consulting services. This will ensure your business evolves into the best version of itself. \n\n**Here's how to choose a business process consulting firm you can rely on:**\n\n### Step 1. Consider their previous experience\n\nFirst, you need to verify their competency so you should review their track record. Find out how successful they have been with their previous projects and how satisfied their clients were. \n\nYou may be inclined to choose a process consultant with direct experience in your industry at first. But, that isn’t the most important factor. Your team members are experienced in your niche. As a result, they'll be able to convey the basic principles if necessary.\n\nRemember: the primary mission of your consultant is to help your employees learn how to fix the existing processes and constantly improve them.\n\n### Step 2. Verify their communication style\n\nTeamwork is very important so you should choose consultants with strong communication skills. \n\nRemember: good communication is the key to the success of your project. Your consultant should be able to convince your team that things need to be changed. \n\nBesides, good consultants are skilled listeners and can ask the right questions.\n\n![\"team\"](\"https://cdn.pixabay.com/photo/2016/12/24/13/24/team-1928848_1280.jpg\")
\n\n### Step 3. Check how flexible they are\n\nChoose consultants who know how to adapt to your company’s culture. They need to be flexible and be able to recommend the best solution for your specific situation. You can’t use the one-size-fits-all model for improving processes.\n\n### Step 4. Think about ROI\n\nYou get what you pay for. Choosing a process improvement consultant with the lowest rate is not the best idea. It can be a mistake you’ll pay for long-term. To get the best for your business, you need experts. And they usually cost more. \n\nImproving your process can’t be done in a few hours, either. So it's best not to expect that it'll be a quick, cheap fix. Instead, you should think of it as a worthwhile investment that will bring long-term returns for your business.\n\n## Choose the Business Process Consultants\n\nAt Quandary Consulting Group, [our process consultants](/tech-consulting/) can help you improve your workflows and systems by building custom applications and integrating your disparate systems. \n\n_Always_ within budget. _Always_ delivered on time. \n\nLeveraging the power of rapid application development, low code platforms, and our extensive expertise, we help free businesses from clunky processes and manual systems.\n\nAll you need to do is share your objectives with us. \n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.\n","shortDescription":"Process consulting can help every business reduce inefficiencies, streamline workflows, and grow successfully. The results and ROI speak are clear. Learn more.","categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-679a7976-3372-538a-a20b-4d6fbe4201bf","title":"Business Application Development: The Essentials","publishedAt":"2020-12-23T16:00:00.000Z","_createdAt":"2020-01-22T03:56:50Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/04730a29319f64c8a5eae8347debe436c1a7dea7-680x378.jpg?w=680&h=378&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/04730a29319f64c8a5eae8347debe436c1a7dea7-680x378.jpg?w=320&h=178&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/04730a29319f64c8a5eae8347debe436c1a7dea7-680x378.jpg?rect=1,0,679,378&w=654&h=364&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/04730a29319f64c8a5eae8347debe436c1a7dea7-680x378.jpg?w=680&h=378&auto=format 680w","sizes":"(min-width: 680px) 680px, 100vw"}},"layout":"constrained","width":680,"height":378,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}},"slug":{"current":"business-application-development-growth"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,/9j/2wBDAAYEBQYFBAYGBQYHBwYIChAKCgkJChQODwwQFxQYGBcUFhYaHSUfGhsjHBYWICwgIyYnKSopGR8tMC0oMCUoKSj/2wBDAQcHBwoIChMKChMoGhYaKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCj/wAARCAARABQDASIAAhEBAxEB/8QAFwABAQEBAAAAAAAAAAAAAAAAAAUGBP/EACkQAAEEAAQEBgMAAAAAAAAAAAIAAQMEBQYRIRITM0EiMTJhcsE1cYH/xAAYAQADAQEAAAAAAAAAAAAAAAACAwYBBP/EACIRAAIBAgUFAAAAAAAAAAAAAAABAwJCExQhMTIEESJxwf/aAAwDAQACEQMRAD8Az2F4aI0CkBm5zt4dW1ZleqZTlp0xnsYgdyOX1McfC8f6UfLYzXsLeTmDEDC7tvv/ABaHLh2LtR4pLoE8QcW3kW/f3SstM7dzpzfTrv5bGUxDBwC0TCw6e6LrxixYjvGLwsWndt9UQYda0aNxY6tVUjkyh+KD4/SqZT6dv4/aIqhWEZbJ7+i11nRESZOTDh4I/9k="}}}}},"body":"## What Are Business Applications?\nA business application is a software solution or a set of programs that provide business functionality. They're also used to enhance and monitor productivity throughout the organization. Business applications can be used externally, internally, or with other business apps. \n\nThey can be [built in-house](/quandary-build/) or be purchased as off-the-shelf solutions. Which type of software a business chooses depends on their specific needs and budget. \n\n### The 3 Types of Business Apps\n- **B2B applications**: Apps used between business partners (e.g. resellers, suppliers, etc.). These can be accessed using dedicated lines, for example, bulk order submission web service.\n- **B2C applications**: Apps used for general applications. These are mostly web/browser-based such as dynamic content websites e.g. customer loyalty apps, e-Commerce apps, etc.\n- **Internal applications**: Apps used inside the enterprise. These are core apps for business functionality, such as Internal ERP system, HR system etc.\n\n### Business Application Subcategories\n\n- **Front-end applications**: Users directly interact with these apps, usually through a Graphic User Interface.\n- **Background applications**: These back-end apps function behind the scenes and manage background processes.\n- **Services-based applications**: These apps serve as an integration point for other apps or systems.\n\nWhen you start your company, you do things that don’t scale. That's the nature of business. When you're starting out, you're testing the market to see if there's a demand for your service. \n\n[The problems happen](/8-warning-signs-that-you-need-to-automate-your-business) when your business starts growing...\n\nYou're suddenly forced to ensure the efficiency of your operations. Otherwise, you'll end up tripping over your business systems and stalling your success. And that’s where business applications come in handy.\n\n![\"factory\"](\"https://cdn.sanity.io/images/55lcecww/production/6948d6c82c7cbcc5cf3d49d0f77df1e7cbf80069-1280x900.jpg\")
\n\n## 5 Benefits of Business Apps\nEvery growing business needs application development. While there's an initial investment upfront for the creation of these critical applications, they can provide a lot of benefits for growing organizations. Here are a few:\n\n1. Business apps increase employee productivity by optimizing business processes to improve efficiency.\n2. Business apps empower field workers, allowing them to stay connected to the office and get real-time insights into the process.\n3. Business apps increase customer engagement, boosting loyalty and sales.\n4. Business apps that are powered by intuitive analytics tools that help provide actionable insights to help you grow your business using more informed decisions.\n5. [With low code](/25-shocking-facts-about-low-code/), developing custom business apps has never been easier, meaning you can get exactly what you need without the hefty price or time found in custom builds.\n\n## Custom vs Off-the-Shelf Business Application Development\nWondering which is better: ready-made business software or a custom business app? \n\nThe answer comes down to your business, its specific needs, and budget. You need to analyze a number of factors and understand the benefits of each approach. That's because there is a huge gap between these two approaches in terms of functionality, performance, and usability. \n\nHere's what you need to know about the differences between [bespoke software creation](/quandary-build) and off-the-shelf business solutions.\n\n### Custom Business Application Development\nCustom-made applications are typically very flexible and can be a good fit for companies with specific requirements. Here's everything you need to know:\n\n- **Custom Design**: They're built for specific business processes of a specific company. This means you don’t have to adjust your processes to fit the application. You pay for what you need because the functionality and features of custom apps are designed to meet the needs of specific users and the company’s goals.\n- **Unique Features**: Custom business software can be modified and updated as your company grows, giving you a competitive advantage. You can make changes whenever you want and don’t have to wait for new releases to add new features or functionality. You can also get upgrades done by your business application developers at any time.\n- **Easier Integration**: Custom software can be smoothly [integrated](/quandary-connect/) within the existing IT ecosystem. This is very important for data analytics and developing a data-driven business strategy. You can also perform any integration with other legacy systems or plan the installation of additional systems later on.\n- **Freedom**: With custom applications, you're not tied by the busy support team of the ready-made system providers.\n- **Better Long-Term Returns**: The development costs for a tailor-made solution can be high upfront. However, bespoke software solutions usually pay for themselves in the long run. Without subscription costs, custom software might even turn out to be less expensive than buying ready-made software over time.\n- **Higher Acceptance**: Your company’s staff will be involved in the app development process. As a result, they'll be more willing to accept the new system when it’s launched.\n\n![\"codes\"](\"https://cdn.pixabay.com/photo/2015/04/20/13/17/work-731198_1280.jpg\")
\n\n### Off-The-Shelf Business Applications\nKnown by many names (Off-the-shelf, bespoke, custom, and ready-made), custom apps are programs you can buy, install, and start using immediately. Unlike custom apps, You won't have to wait until your business application is designed, built, tested, and launched. \n\nThere are a lot of advanced, scalable, and secure applications on the market that offer a high level of functionality. But off-the-shelf software targets a wide range of consumers. \n\nAs a result, these custom apps might not [meet your company’s specific needs](/tech-consulting). Unfortunately, you may be forced to alter some of the business processes in your company. Otherwise, you may miss out on key features of the program. You may also have to reduce some of your offerings to fit your platform.\n\nOff-the-shelf apps have regular updates. And if you purchase quality software from well-known developers, you may also enjoy flawless customer support. \n\nAnd while the prices for ready-made applications are lower than for the development of custom apps, there might be hidden costs. Employee licenses, maintenance fees, and service fees can have a huge impact on your ROI over time. \n\nFinally, off-the-shelf solutions are mass-marketed. So, you'll be buying a version of the same business application as your competitors. And that will make it hard to gain a competitive advantage from your investment.\n\nOverall, your needs and budget will dictate where you should buy off-the-shelf solutions, and when you should build custom business apps.\n\n## How to Create a Business Application Development Plan\n\nReady to consider getting a competitive advantage with custom-built software for your company? Then you need a sound plan for business application development. \n\nThe most common issue with the implementation of a business app is that the end-users may find them too difficult to use. They may also [encounter problems with integration](/workflow-integration/) or reporting. \n\nTo avoid such problems, you need to focus on creating a detailed plan before the actual app development. This ensures that your business application is simple but powerful in use. \n\n![\"todo](\"https://images.pexels.com/photos/3243/pen-calendar-to-do-checklist.jpg?auto=compress&cs=tinysrgb&dpr=2&h=750&w=1260\")
\n\nFollow these 5 essential steps to ensure the successful planning of your future project.\n\n### 1. Gather the necessary information\n\nYou can conduct surveys or start with interviews with the key decision-makers and employees. This will help you get a better idea of what kind of custom app you actually need to streamline your business process.\n\n### 2. Suggest the improvements\n\nUse the information you gathered to get a better understanding of your specific business needs. Next, use a mapping technique to identify new opportunities to improve business processes and customer relationships.\n\n### 3. Define the scope of your app development project\n\nBrainstorm to identify the potential goals that your future business app should be capable of achieving. For example, are you looking to improve efficiency, increase productivity, or leverage big data? \n\nUse this set of strategic goals to outline the technical requirements necessary for their implementation. Think about the technology stack, specific development environment, and processes that will be used to complete each task.\n\n### 4. Build a business plan\n\nYou need it to understand the potential return on the investment from your business app development. \n\nThe average cost to build a custom business app may vary greatly and depends on the complexity, urgency, and customization. \n\n**What to consider when estimating the final price of your development project:**\n- Software development costs\n- Infrastructure\n- Approximate number of users\n- Ongoing maintenance and support\n- Additional training for your employees\n\n**Your business case should include the following information:**\n- Details about resources and required costs\n- The duration of the entire project (and the time needed to complete each of the tasks you have outlined)\n- Options to perform each part of the app development project by your internal team or by external developers\n\n### 5. Develop the strategy\n\nDevelop a cost-effective strategy for the rollout of your app’s key features. Prioritize the tasks and estimate how long each phase of your custom business app development project may last.\n\n## Creating a Business Application Development Team\n\nWhen you have developed a detailed plan and a strategy for your project, you need to create a team responsible for its successful implementation. \n\nYour team should include people from several departments of your company that perform different functions. Such a team will be able to provide valuable insights to define the information that you should take into account.\n\nYour project team should also include representatives from all of your user groups. You'll need managers, field workers, end-users, executives, operations staff, and other important key players in your organization.\n\n### The Project Team\n\nThe project team is responsible for documenting the business app requirements. They'll also be responsible for promoting the value of the custom app to all its users, creating an ongoing training program for all employees, gathering feedback about the app, and suggesting new features and improvements.\n\n![\"meeting\"](\"https://images.pexels.com/photos/1181622/pexels-photo-1181622.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=650&w=940\")
\n\n### System administrator\n\nThe system administrator is responsible for setting up your new business application. A good administrator should have a perfect understanding of the business processes in your company in addition to the technology. \n\nThey're also responsible for data migration from other systems, integrating the new app with the existing business application systems, creating dashboards and building reports, rolling out new features and upgrades.\n\n### Executives and managers \n\nExecutives and managers will be responsible for planning your business app implementation, determining report and dashboard requirements, establishing workflow rules, etc.\n\n### End users \nEnd-Users of the new business app should be involved in the implementation process to ensure the successful adoption of the new software. You need to give them an opportunity to provide feedback about the new system and suggest improvements. \n\nYou should also take measures to provide proper training for all employees so they'll be able to use the new business app efficiently.\n\n## Outsourcing Business Application Development\n\nGrowing businesses often lack the resources to build apps in-house. But that doesn't mean they need to build, expand, or overload an existing IT department. Instead, they can outsource their custom application development to a team of tech consultants.\n\nWith the right development team by your side, your business will be able to scale business applications efficiently. As a result, they can remain agile, increase ROI, and gain a competitive edge.\n\n### How to Outsource a Software Development Team\nThe quality of your future software depends on the business application development company you hire. Here's how to vet possible tech consultants to find the best partner for your business:\n- Don’t choose the cheapest team out there, but try to find the most cost-effective solution for your business.\n- Choose the development partner that possesses expertise in the technology that can be used to develop your business app. \n- Find developers that are ready to suggest something that suits you vs pushing for one solution which they know best.\n- Focus on developers with a proven track of successful projects and good relations with their customers.\n- Make sure that the application development company provides support after the implementation is done.\n- Choose a partner who will dig deep into understanding your business problem to help you prioritize the requirements.\n- An ideal development partner should be able to understand the business implications of the situation rather than focus on the technology.\n- If you are not sure, ask for a free consultation to clear your possible doubts and concerns.\n\n## The Fastest (and Most Affordable) Business Application Development\nLooking for a way to reduce unnecessary risk and cost with custom business application development? \n\nAt Quandary Consulting Group, [our process consultants](/tech-consulting/) can help you improve your workflows and systems by building custom applications and integrating your disparate systems. \n\n _Always_ on time. _Always_ within budget\n\nLeveraging the power of rapid application development, low code platforms, and our extensive expertise, we help free businesses from clunky processes and manual systems.\n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":"Business application development can boost your company performance drastically. A business application is software or a set of programs that provide some…","categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-8d19938e-6e55-51fb-8e54-4d009bf92268","title":"Top 5 Myths About Business Consulting","publishedAt":"2020-12-25T06:00:00.000Z","_createdAt":"2020-12-25T13:55:54Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/42a8a13131680321ab6e45653ccc5b5475f4b065-3000x2000.jpg?w=3000&h=2000&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/42a8a13131680321ab6e45653ccc5b5475f4b065-3000x2000.jpg?rect=0,2,3000,1997&w=320&h=213&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/42a8a13131680321ab6e45653ccc5b5475f4b065-3000x2000.jpg?w=654&h=436&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/42a8a13131680321ab6e45653ccc5b5475f4b065-3000x2000.jpg?w=768&h=512&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/42a8a13131680321ab6e45653ccc5b5475f4b065-3000x2000.jpg?rect=1,0,2999,2000&w=1024&h=683&auto=format 1024w,\nhttps://cdn.sanity.io/images/55lcecww/production/42a8a13131680321ab6e45653ccc5b5475f4b065-3000x2000.jpg?rect=1,0,2999,2000&w=1366&h=911&auto=format 1366w,\nhttps://cdn.sanity.io/images/55lcecww/production/42a8a13131680321ab6e45653ccc5b5475f4b065-3000x2000.jpg?rect=1,0,2999,2000&w=1600&h=1067&auto=format 1600w,\nhttps://cdn.sanity.io/images/55lcecww/production/42a8a13131680321ab6e45653ccc5b5475f4b065-3000x2000.jpg?w=1920&h=1280&auto=format 1920w,\nhttps://cdn.sanity.io/images/55lcecww/production/42a8a13131680321ab6e45653ccc5b5475f4b065-3000x2000.jpg?w=2048&h=1365&auto=format 2048w,\nhttps://cdn.sanity.io/images/55lcecww/production/42a8a13131680321ab6e45653ccc5b5475f4b065-3000x2000.jpg?rect=1,0,2999,2000&w=2560&h=1707&auto=format 2560w,\nhttps://cdn.sanity.io/images/55lcecww/production/42a8a13131680321ab6e45653ccc5b5475f4b065-3000x2000.jpg?w=3000&h=2000&auto=format 3000w","sizes":"(min-width: 3000px) 3000px, 100vw"}},"layout":"constrained","width":3000,"height":2000,"placeholder":{"fallback":"data:image/jpeg;base64,/9j/2wBDAAYEBQYFBAYGBQYHBwYIChAKCgkJChQODwwQFxQYGBcUFhYaHSUfGhsjHBYWICwgIyYnKSopGR8tMC0oMCUoKSj/2wBDAQcHBwoIChMKChMoGhYaKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCj/wAARCAANABQDASIAAhEBAxEB/8QAFwAAAwEAAAAAAAAAAAAAAAAAAAYHA//EACIQAAEDBAICAwAAAAAAAAAAAAIBAwQABRESBnEhQRRRYf/EABUBAQEAAAAAAAAAAAAAAAAAAAME/8QAGhEAAgMBAQAAAAAAAAAAAAAAAQIAAwQSEf/aAAwDAQACEQMRAD8AsXL7sxx+So6oTrppoH57Wke68oj3KcNvZfBh0i1NwlwKdLTTzuCE15qS6WVQlFBxnx3U9C3wXS+E7GE2XSUTyq5Xr6qd7VVuTKq6GdelmMaTEeV5ClCStuE3sh+Cx7opXudkgxpzzMZpW2hXCDsq0ULbKVJBirivYeif/9k="}}}},"slug":{"current":"myths-and-misconceptions-about-consulting"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}}},"body":"## What's the Role of a Business Consultant?\n\nWhen organizations start to see a decline in sales, productivity, or success in general, they’ll [hire a business consultant](/). Since the rise of this trend, many myths and misconceptions have surfaced surrounding consultants and what they actually do. We break down 5 of the most common ones here.\n\n## Myth #1 – Consultants Tell You What You Already Know\n\nClients often face tough problems that they can’t solve on their own. A lot of the work in tech consulting comes from gathering data to deliver solutions that are most pertinent to the client. \n\nThis can take [countless hours of listening](/our-approach), with a well-trained ear, and the rewards are well worth it. \n\nInsights are often gathered by asking the right questions to multiple people. Often, a company will be aware of many different problems. However, it may take a business consultant to discover that all those issues are just symptoms of the problem. \n\n![\"people\"](\"https://images.pexels.com/photos/3182801/pexels-photo-3182801.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=750&w=1260\")
\n\nA trained business consultant will spot these connections and address the root issue. They're looking to get at the source of your problem and create solutions that change your business. That's because they understand that addressing the symptoms doesn't fix the problem. So, they dig deeper. \n\nThey don't want to tell you what you already know. Effective business consultants want to position themselves as part of your team. As a result, they're invested in the long-term growth of your company. And they want to prove their worth.\n\nYou can expect trained consultants to surprise you. They'll be able to clearly lay out the problems plaguing your business and how connected they are. They'll also provide solutions that can change how your business functions.\n\n## Myth #2 – Business Consultants Are Expensive\n\nOften when people think of a business consultant, they think of big money, big organization, and extravagant expense. However, consultants are a great investment for companies of any size.\n\nStartups make great clients because they are seeking a business plan that lasts. Without the ideal plan in place, growth plateaus can happen at any stage, and they cost your business money. \n\nThe sooner you invest in a strategy that works, the sooner you’ll maximize your profit and continue growing. As far as actual costs are concerned, investing in a consultant when needed will more than pay for itself in the long run.\n\nIn fact, the time and resources most companies save with streamlined systems and workflows often inspire them to continue long-term relationships with their business consultants. \n\n## Myth #3 – Consultants Overbill and Under-deliver\n\nHow do you make sure you get what you pay for? \n\nThe first step in working with a consultant is to make sure you both agree on the deliverables that will mark the end of the transaction. \n\nIf you decide to take the leap, think of it as an investment in your business. A trusted business consultant will set realistic expectations and fair prices for their services. \n\nAs a business consultant with software expertise, I think it’s a great idea to choose a partner who can leave you with something tangible at the end of your engagement with them. That way, you have a product that will protect the great insight you received, and help it adapt along with today’s progressive technology. \n\nAccording to the Harvard Business Review, the significant trend is that managers are seeking more than just expert advice, but also practical help in improving the organization’s future performance.\n\n![\"mountain\"](\"https://images.pexels.com/photos/808466/pexels-photo-808466.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=750&w=1260\")
\n\n## Myth #4 – Business Consultants Don't Stick Around\n\nUnderstandably, a business might worry about getting left with no more than broad concepts, power points, and a plan they aren’t confident about executing solo. While it’s a valid concern, that is not the case when you hire a strong consulting company. \n\nChances are your expert has seen the problems you’re facing many times over. And they'll want to see your company successfully adapt their new approach before sharing other potential improvements. \n\nIf you keep your business consultant on retainer or choose one who specializes in long-term engagements, you can go back and ask quick questions to ensure you’re right on track with the new strategy.\n\n## Myth #5 – You Can’t Trust a Consultant Who Knows More Than You\n\nThis is the age-old concern, that managing an expert is a tricky business for the simple fact that they know more than you. You might picture the crooked mechanic who keeps adding additional items to his list of things that need ‘fixing’.\n\nThe truth is, there will be crooks in any arena. \n\nBut, just because they exist, doesn’t negate the need for the service in the first place. In the same way that people continue to go back to a good mechanic or dentist, an expert can just as easily be a ‘partner consultant’ who is worthy of trust. \n\n**How do you find a consultant you can trust?**\n\nLook out for signs of altruism. \n\nA good technical consultant will share inside information with you, explaining the risks, the costs, and then give you space to make follow up decisions on your own. \n\nAs [technical experts ourselves](/tech-consulting), we see the advantage of hiring a business consultant with an area of expertise over a more general consultant. \n\nThat is, technical experts can build a concrete solution and put technical systems in place to ensure new processes will be carried out daily. This is a much stronger deliverable overall than big ideas and power-points. \n\n(If you want to learn more about this, check out [our article on Quickbase](/what-is-quick-base/) and why companies are choosing custom software to streamline their business tasks.)\n\n## Choosing The Best Business Consultant\nHow do you choose a consultant that is trustworthy and capable of leaving you with concrete solutions? You need them about their adoption rate or their track record. Ask them how do they measure success with a client. \n\nClient victories are the foundation for any quality business consultant. And your prospective vendor needs to have plenty of case studies at hand, so you can see how you'll win with them. \n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":null,"categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-191f2f6d-96ca-5705-b6c7-78b6384e7611","title":"Your Cheat-Sheet to Deploying a Custom CRM Effortlessly","publishedAt":"2020-12-30T16:00:00.000Z","_createdAt":"2020-01-22T03:25:12Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/29922a35935187ce901f454fe871b9a599022717-1000x667.jpg?w=1000&h=667&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/29922a35935187ce901f454fe871b9a599022717-1000x667.jpg?rect=0,1,1000,666&w=320&h=213&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/29922a35935187ce901f454fe871b9a599022717-1000x667.jpg?w=654&h=436&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/29922a35935187ce901f454fe871b9a599022717-1000x667.jpg?w=768&h=512&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/29922a35935187ce901f454fe871b9a599022717-1000x667.jpg?w=1000&h=667&auto=format 1000w","sizes":"(min-width: 1000px) 1000px, 100vw"}},"layout":"constrained","width":1000,"height":667,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}},"slug":{"current":"custom-crm"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}}},"body":"Wondering why you would need a custom CRM system in your company? In our digitally-driven world, it’s hard to imagine how a company can manage without a dynamic customer relationship management system (CRM). \n\nYour organization's relationship with customers is the core of your business. And managing customer relationships is vital for building customer loyalty. A loyalty that has a major impact on your company’s revenue. \n\nToday, successful businesses rely on advanced CRM systems that help manage customer data, streamline processes, get actionable insights that can transform their businesses, boost sales, and increase profitability.\n\n## Does Your Business Need a Custom CRM?\nNot sure if your growing business is ready for a custom CRM? Here are a few key indicators that you need to make the switch.\n- **You're selling your products to businesses, not to consumers.** All major CRM systems are designed around the B2B data model.\n- **You have a lengthy sales process (more than a month).** Custom CRMs can make managing long, complex prospect cycles easier.\n- **You want to run marketing campaigns.** CRM systems store your customer data in one place and help you manage your marketing efforts.\n- **You have more leads than you can remember.** CRM software can help you contact your prospects in the sales cycle with the right message at the right time.\n- **You want to monitor the sales pipelines.** CRMs can give you greater visibility into your sales team's progress with their prospects.\n- **There are multiple points of contact within your company.** A custom CRM can help you see all the results during the sales cycle.\n\n![\"workplace\"](\"https://images.pexels.com/photos/7070/space-desk-workspace-coworking.jpg?auto=compress&cs=tinysrgb&dpr=2&h=750&w=1260\")
\n\nThere are lots of CRM solutions on the market that are tailored to different business’ sizes and industries. Some are custom, others are off-the-shelf CRM solutions. Both have features for growing businesses. \n\nBut which one is better for your growing business?\n\n## Custom CRM vs Off-the-Shelf\n\nOnce you've made a decision to use CRM for collecting and [managing your customers’ data](/our-approach) in your organization, you need to choose between a custom CRM and an Off-the-Shelf solution. There are benefits and drawbacks of both approaches. \n\nFirst, you need to analyze different providers and software packages first. This will help you better understand which of them is the right solution for your business. \n\n### Pros and Cons of Off-the-Shelf CRM Solutions\nMany companies invest in ready-made CRM systems because they are easy to install. Plus, the initial costs are lower. But these systems are designed to appeal to most businesses, so they are designed for generic tasks. \n\nAs a result, you may need to adapt your company’s business processes to fit the CRM. And, you could end up needing to develop add-ons while providing additional training to your employees.\n\nOut-of-the-box CRM solutions are tried and tested. This means you're likely to get a high level of support as a part of your maintenance contract. You'll also get regular upgrades that'll give additional functionality as a part of your subscription. \n\nHowever, your vendor can also make changes to the software that don’t suit your business. And if you rely on the same ready-made software as your competitors, it's difficult to outperform them because you can’t [maximize your effectiveness and productivity](/how-to-cut-costs-while-increasing-efficiency-in-your-business/). Instead, you're stuck working in a similar framework as they are.\n\n![\"hammer\"](\"https://cdn.pixabay.com/photo/2015/08/08/19/55/confused-880735_1280.jpg\")
\n\nOften, ready-made CRM software comes with functions and features that are overrated and expensive. Many of these you don’t actually need for your business. \n\nWhat's worse, you probably only need a small fraction of the pre-built system. But, you'll need to configure the entire software package (and pay for all the features). \n\nYou should also keep in mind that if you have a unique business model, out-of-the-box CRM software is not an option. \n\nIn this case, you'll need to go with a custom CRM system instead.\n\n### Pros and Cons of Custom CRM Software\n\nCustom CRM software is specifically built to meet the goals and objectives of your particular company. With custom-made CRM, you'll have a system tailored to your exact requirements. This can give you a competitive advantage. \n\n**There is a long list of benefits that bespoke CRM systems provide:**\n- Custom-made CRM software adapts to your business processes and helps you overcome your business challenges.\n- There's no need to create extra add-ons, leading to less time needed to train staff. Instead, the system will be based on [workflows](/workflow-automation-software) that are already familiar to your employees.\n- Custom CRM development is cost-effective. You only pay to create the features that you need for the success of your business, not the brand.\n- Tailor-made CRM software [easily integrates with your existing software systems](/workflow-integration/), ensure quick data migration and synchronization.\n- You're not tied to the expensive and (often) busy customer support of big vendors. If you [choose the right company](/tech-consulting/) for your custom CRM project, you’ll get a high level of support. Your developers will help you update, improve, and adapt your CRM as needed.\n- You'll get complete control of your bespoke CRM solution’s shelf life. You may use it as long as you see the value. \n- CRM application updates are not pushed onto you. Instead, you decide when you would need to update your system.\n- Tailor-made CRM software is scalable. As your business grows, you can add new features to support your growth and adjust CRM solutions to meet increased needs.\n- Custom-made CRM solutions feature increased security, better protecting your customer data against cyberattacks.\n- There's [more employee engagement and faster adaptation](/how-to-empower-employees) because the system is tailored to their needs. They also participate in the development suggesting improvements to ensure that it is easy to use.\n\n## What to Consider Before Building a Custom CRM\n\nWhen choosing a custom CRM, you're not required to have an in-house development team. Instead, you can invite external [consultants](/crm-consultant-benefits) and an implementation team to help build your system.\n\n![\"explaining\"](\"https://images.pexels.com/photos/2977547/pexels-photo-2977547.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=750&w=1260\")
\n\nIt may take longer to create and deploy a bespoke CRM system. However, you'll [save time and resources later on](/automating-workflows). That's because your CRM system will be tailored to your specific needs.\n\nAs you see, custom-made CRM systems bring a lot of value, even though they are more difficult to implement initially. With a tailor-made solution, you get exactly what you want and pay for the functionality required specifically by your company.\n\n### Custom CRM Must-Haves\n\n- **Convenient for End-Users.** It should provide opportunities for quick and easy access to the most important documents, report generation. Users should be able to easily communicate with your company’s customers and with each other directly in the system.\n- **Scalable.** This will help ensure it grows as your business evolves.\n- **Flexible.** This will allow you to change the settings for specific processes and adapt to new situations.\n- **Third-Party Compatible.** Your system should be compatible with resources such as email, accounting software, messaging services, etc.\n- **Enhanced Security.** Your future CRM will store valuable data about your company’s customers, transactions, and more. As a result, you should take measures to ensure data protection.\n- **Fits Specific Goals and Objectives.** What are your exact business needs? Prioritize your needs to design the tailor-made CRM system with the optimal set of features.\n- **Provides Specific Core CRM features.** There are core functionalities that every CRM system should include: email tracking, interactions, and pipeline, sharing files, reports, and analytics are a few.\n\n## How to Start a Custom CRM Project in 8 Steps\n\nWhat does it take to develop a great custom CRM system tailored just for your company? \n\n![\"traffic](\"https://cdn.pixabay.com/photo/2018/11/24/09/49/traffic-lights-3835215_1280.jpg\")
\n\nIt’s important to create the ultimate CRM roadmap before you start the actual development. In this way, you’ll avoid common mistakes and ensure that your new software will be simple and powerful.\n\n**Follow these steps to avoid the major pitfalls in developing custom CRM solutions.**\n\n### 1. Gather Initial Information\nYou need to define your business needs and objectives. Communicate with your employees and decision-makers to get a better idea of what kind of CRM system your company needs.\n\n### 2. Brainstorm\nGet your teams together and brainstorm to determine any opportunities for further improving your customer relationship. You need to layout your Needs, Wants, and Wishes. Your CRM system should cover your core needs and have room to accommodate further customizations.\n\n### 3. List Key Features\nTry to link every CRM feature to a direct value opportunity. Revise the list and make sure you really need all the features. This ensures that you only build what you need.\n\n### 4. Define the Scope\nSet specific goals that your CRM software has the potential to reach. For example, improve customer satisfaction rates, increase the efficiency of your sales representatives, establish a data warehouse, etc. This will help keep a clear picture of what success looks like for this project.\n\n### 5. Outline the Technical Requirements\nYou need to know what's required to get each task done. You also need to address the technology stack, processes, and specific development environment. Mapping out the requirements beforehand will help you understand the scope of the project.\n\n### 6. Estimate Costs\nThese may vary depending on complexity, urgency, and customization. You should take into account the software development costs, infrastructure, support and maintenance, training, external/internal human resources, and an approximate number of future users.\n\n### 7. Develop Business Cases\nInclude any information about the costs of required resources and the overall duration of your project. You'll also want to specify the time necessary for implementing every outlined task.\n\n### 8. Build a roll-out strategy \nEvery CRM project needs a roll-out strategy. This will help you deploy your new system faster and in a way that your team and customers can adjust to easily. It also helps you avoid any problems that could happen when launching a new CRM. \n\n## How to Create a CRM Team \nNow it’s time to create a great team that'll be responsible for implementing this future CRM project. Your team should consist of representatives from different departments. This ensures that the process will flow properly. \n\n![\"people\"](\"https://images.pexels.com/photos/1000445/pexels-photo-1000445.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=750&w=1260\")
\n\n### Key CRM Team Roles You Need to Assign\n- **The CRM Project Team.** This will include employees that represent all user groups such as managers, executives, operations staff, sales and marketing personnel, and other end users. They will document CRM requirements, promote the value of the new system to all users, develop a training program for employees, list user features, and help implement new developments.\n- **The Administrator**. This person will be responsible for configuring your future CRM system. The administrator will also be responsible for migrating data from other applications, managing user profiles, developing marketing campaigns, creating dashboards and reports, rolling out custom features and regular upgrades, etc.\n- **Executives and Managers**. This person will play a key role in planning the CRM project, training their team members, and defining the sales process. They will also establish rules for processes and the workflow, define requirements for dashboards and reports, etc.\n- **End Users**. These team members should be involved in the process of CRM implementation. They should also have an opportunity to provide feedback about the new software and suggest improvements. End users will participate in the training to ensure that they will be able to use the CRM system proficiently.\n\n## How Tech Consultants Can Help You\nWhen you are starting a CRM project in your company, there are a lot of important factors to consider. To run a successful custom CRM system implementation, you need a lot of time, expertise, and hard work to create a detailed plan and gather an enthusiastic team. Otherwise, your implementation can fail. \n\nA simple solution is to work with tech consultants with experience in creating and deploying custom CRMs for growing organizations. \n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":"Wondering why you would need a custom CRM system in your company? In our digitally driven world, it’s hard to imagine how…","categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-eeb1276b-1183-59ad-bac3-ce65cf0c8b03","title":"How to Successfully Implement a New ERP (Stress-Free Guide)","publishedAt":"2021-01-05T16:00:00.000Z","_createdAt":"2020-01-22T07:16:57Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/908d699eeee185a447d19b1e175855680e54a984-999x667.jpg?w=999&h=667&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/908d699eeee185a447d19b1e175855680e54a984-999x667.jpg?rect=2,0,997,667&w=320&h=214&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/908d699eeee185a447d19b1e175855680e54a984-999x667.jpg?rect=1,0,998,667&w=654&h=437&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/908d699eeee185a447d19b1e175855680e54a984-999x667.jpg?w=768&h=513&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/908d699eeee185a447d19b1e175855680e54a984-999x667.jpg?w=999&h=667&auto=format 999w","sizes":"(min-width: 999px) 999px, 100vw"}},"layout":"constrained","width":999,"height":667,"placeholder":{"fallback":"data:image/jpeg;base64,/9j/2wBDAAYEBQYFBAYGBQYHBwYIChAKCgkJChQODwwQFxQYGBcUFhYaHSUfGhsjHBYWICwgIyYnKSopGR8tMC0oMCUoKSj/2wBDAQcHBwoIChMKChMoGhYaKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCj/wAARCAANABQDASIAAhEBAxEB/8QAFwAAAwEAAAAAAAAAAAAAAAAAAAQHBf/EACUQAAEDAwIGAwAAAAAAAAAAAAMBAgQABhEFEgcVIkFCUSFhkf/EABYBAQEBAAAAAAAAAAAAAAAAAAMBAv/EABoRAAIDAQEAAAAAAAAAAAAAAAABAgMxEhP/2gAMAwEAAhEDEQA/AG9Yjc/0bVBuIx28yYGPwanqtyPutvSATWx1LEEJGIiO6kVe9TjhNcJNLuA4SR2St/Rue5Ux909xtuWUIQY8NqRwzXNcZrVzlUXt6prYeb5RKWrdLHZtviiaGxQlI5h3uPka4Tq+aKStCYdLehpv8Ex+JRQG5af/2Q=="}}}},"slug":{"current":"erp-implementation"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}}},"body":"ERP implementation is an immense undertaking. This central system is vital for growing businesses looking to scale their workflows, processes, and functionality. After all, as a business grows, there's more to manage. \n\n**And with that responsibility comes risk.**\n\nYour new ERP system needs to enhance your business, not slow it down. Or worse, force limit your growing business based on a small list of accessible features. With everything at stake, it's no wonder that most companies prefer to hire an ERP consultant to help them handle the entire process.\n\nWhether you're deciding to work with an ERP specialist or implement a new ERP system in-house, here's what you need to know to get started. \n\n## What Is an ERP? \nERP stands for Enterprise Resource Planning and refers to software systems that organizations use to manage various activities essential for running a business. \n\nThese activities include accounting, [inventory and order management](/restaurant-inventory-management), manufacturing, human resources management, marketing, project management, and more. \n\nIn short, an ERP system integrates your business functions into a single, shared database. And the ERP software enables the flow of data between a plethora of business processes, providing data integrity.\n\n## What's the Purpose of an ERP System?\n\nToday, ERP systems are critical components of business functionality across all industries. Being an integral part of a business, an ERP system [streamlines and accelerates business processes](/automating-workflows) in an organization. \n\nAs a result, companies that deploy the right ERP can gain a competitive edge over competitors while boosting overall business growth. And when done right, an ERP implementation can transform your business and [save a significant amount of time and money](/how-to-cut-costs-while-increasing-efficiency-in-your-business) in the long run.\n\nChoosing an ERP solution that meets the specific requirements of your business is tricky. But, it’s only half of the battle. \n\n![\"doors\"](\"https://cdn.pixabay.com/photo/2016/10/24/23/11/doors-1767562_1280.jpg\")
\n\nThe key to success is a well-designed implementation plan. And we'll show you exactly how to build that step-by-step.\n\n## 11 Steps to an Effective ERP Implementation\n\nEvery ERP project is unique. Still, there are several general rules and essential steps you need to follow if you want your ERP implementation to be successful. These 11 effective tactics can keep you within budget while helping you successfully integrate an ERP into your new business strategy. \n\nBefore we begin, it's important to note that some of these easy steps may overlap. And you may need to work on two or more steps simultaneously. However, by following this roadmap you'll avoid the common pitfalls and get your ERP implemented faster. \n\n### 1. Choose an ERP Selection Team\n\nChoosing the right team is crucial to a successful ERP rollout. You'll want to select the good communicators among your employees who represent these functional areas:\n- Production\n- Quality assurance\n- Sales and Marketing\n- Finance\n- Scheduling and Planning\n- IT\n- Customer Service\n\nYou’ll also need a project manager (PM) who has a proven record of successful ERP implementations. You can choose someone from your IT department to fill the role or [hire an experienced ERP specialist](/about-us/). Either way, you'll need someone with some experience deploying these complex systems. \n\n### 2. Identify the Problem\n\nAlthough ERP software can provide effective solutions to many challenges faced by organizations, you need to identify the real objective for implementing your ERP. \n\nAnalyze your KPIs to understand why you actually need ERP software. Evaluate and document your business challenges. Analyze your findings and prioritize your goals.\n\n![\"math\"](\"https://images.pexels.com/photos/3729557/pexels-photo-3729557.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=750&w=1260\")
\n\n### 3. Determine Your Budget\n\nYou need to determine your budget and timeframe. Keep in mind that ERP software isn't just one large purchase. Instead, you’ll need to consider the upfront costs (development, implementation, customization, etc.) and the annual costs (support, training, user access). \n\n### 4. Choose the Best ERP System for Your Company\n\nAccording to Aberdeen Group, ERP systems that give accurate real-time information about daily operations can help small and medium-sized businesses reduce administration costs by 22% and operational costs by 23%.\n\nThe potential for savings from efficiency is HUGE. That’s why you need to evaluate the available options first and choose the system most appropriate for your specific business needs.\n\nYou can perform research individually or delegate this task to an experienced ERP consultant. Evaluate available options taking into account your current needs and future requirements. \n\nCurrently, the more popular options out there are cloud ERP solutions. This is because their flexibility allows them to meet future requirements as your business grows.\n\nStart your research with websites that provide unbiased reviews of ERP software and try to find side-by-side comparisons. Search for videos and screenshots of software that you are interested in as well. This will help you better picture the software as a functional pillar of your organization.\n\nAt the end of your search, you need to narrow down your options to no more than four. After that, you need to identify how those ERP features differ from each other and which platform can best serve your core business needs. Finally, ask for live demonstrations and explore these options in-depth to select the best one for your business.\n\n### 5. Prepare an ERP Implementation Plan\n\nNow it’s time to think about the implementation approach. You'll need to decide when and how to implement your ERP solution. There are 3 options to choose from:\n\n1. **Big Bang Implementation**: Everything happens at once as the new ERP system goes live on a set date in all functional areas. This approach is the fastest and most cost-effective way of launching an ERP cheaper. But, it’s also very risky.\n2. **Phased Rollout**: You implement the ERP solution step-by-step or in sections. This method requires a lot of time to complete. And, you may encounter problems when transferring data between the new and the previous system.\n3. **Parallel Implementation**: You run the previous ERP system in conjunction with the new one and transition over to the new platform slowly. This method is the most expensive because you need to support both systems, but it is the safest one.\n\nWhen selecting the most suitable method of implementation, you should consider your budget, time frame, and the time required for training your personnel.\n\n### 6. Prepare to Switch ERP Systems\n\nYou'll need to tell your employees about ERP implementation timelines, relevant training, possible changes in business processes and responsibilities. Try to engage all employees as early as possible to prepare them for the transition.\n\nYou should also analyze your current data. You'll need to identify the necessary and most important data sets that will be transferred to your new ERP system. most importantly, make sure the data is accurate. This will help you track the success of your ERP implementation. \n\nYou also need to check the infrastructure on which the new ERP software will run to ensure that it's scalable and can be updated as needed.\n\n![\"grass\"](\"https://cdn.pixabay.com/photo/2016/02/19/11/46/grass-1209945_1280.jpg\")
\n\n### 7. Customization\n\nTypically, ERP software is designed according to the needs of a specific industry. In many cases, no customization is required. However, sometimes you may need to hire an ERP developer to customize the new system for [your business processes](/process-consulting) and add new functionalities. \n\nYou should evaluate whether you'll need this early on in the process so you can budget out accordingly. \n\n### 8. Provide Training\n\nAfter you configure your new ERP system, you'll want to train your employees on how to use the new ERP software in the most optimal and cost-effective way. You should invest in both group and individual ERP training. Additionally, you should consider using in-person and e-learning methods. \n\nRemember: training is essential for the success of the ERP system implementation process. If your team doesn't adopt the new technology, it's far more likely to fail. Worse, it could open you up to [instances of shadow IT](/what-is-shadow-it/), putting your business at unnecessary risk. \n\n### 9. Test the ERP System\n\nTesting your new system requires time and diligence. Your task is to make sure that all data transfer smoothly. You'll also want to make sure there are no gaps. Plus, you need to identify issues during routine operations and remove all those bugs. \n\nThe more thoroughly you test your new ERP system, the better you'll understand its strengths and weakness. As a result, you can see which areas need improvement and where you can [deploy new apps, systems, and processes](/business-application-development-growth) to make up for those gaps. \n\n### 10. Go Live\n\nAfter the new ERP system has been properly configured and tested, it’s time to take it live. Once pushed live, however, you're not finished. You'll need to perform additional functionality testing once live to ensure the system is fully operational.\n\n![\"stop](\"https://images.pexels.com/photos/1727004/pexels-photo-1727004.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=750&w=1260\")
\n\n### 11. Get Additional ERP Support\n\nAdvanced ERP systems require attention after they've been installed. You'll need to perform regular software updates and contact your support team when general maintenance is required. This is essential to ensuring your ERP continues to serve your overall business needs and goals. \n\n## ERP Implementation Challenges\n\nChoosing to implement an ERP system is a big decision for any company. As illustrated, the ERP implementation process is rather lengthy. Additionally, it can potentially create a lot of challenges. Especially, if this is your first time deploying an ERP for your growing business. \n\nAs a result of its complexity, you can encounter issues practically at every stage of ERP implementation. This can be confusing, making it harder to determine your objectives and choose the best software. \n\nWhat's worse, you may discover that your hardware infrastructure is outdated and can’t support the new ERP system. Or, you may fail to provide appropriate training for your employees, causing them to fail at adopting the new system. Finally, there's the risk that you could exceed your established budget and have no idea what to do next.\n\n![\"runner\"](\"https://cdn.pixabay.com/photo/2014/12/03/05/59/runner-555074_1280.jpg\")
\n\nIt doesn’t matter whether you are a small, family-owned business, medium-sized company, or a big corporation. There will be struggles when deploying a new ERP simply due to the nature of how complex these systems are and how hard it is to forecast the ability of your business to adopt this new system.\n\n### ERP Implementation Failure Rate\n\nUnfortunately, many companies fail to implement the new ERP system successfully or (even upgrade an old one). Here are some ERP failure statistics:\n- Nearly 50% of the ERP implementations fail.\n- 57% of ERP implementations take longer than expected.\n- 54% of ERP systems go over budget.\n\nLooks scary, doesn’t it? \n\n### Why ERP Implementation Fails\nYou might be wondering why so many businesses fail with ERP implementation. The truth is, there are a lot of reasons. These are the common reasons ERPs fail from our experience: \n\n- **Improper planning**. A detailed plan is a must for a project of this size. But too often, plans are not realistic or specific enough. Sometimes, companies underestimate the number of changes that need to be made. Or, on the contrary, they develop high-level plans with extremely broad assumptions.\n- **Excessive customization**. Customization is important if you want to make the new ERP software a better fit for your business. However, it adds risk and cost to any ERP project. You should always evaluate the returns of your customized features before investing in them.\n- **Insufficient testing**. Advanced ERP software consists of several systems and platforms. Even a single error can wreck your business processes. Detailed testing checks software compatibility and system functionality. You should perform testing before the system is completely deployed to discover and fix all potential issues. Otherwise, you may face costly unplanned updates.\n\n## ERP Consulting: Your Remedy to Painful Project Management\n\nIt goes without saying that a successful ERP project begins with a good business analyst. An ERP business analyst is responsible for performing an enterprise analysis to identify business needs and set objectives. They can help you to deconstruct business processes and find opportunities for improvement using technology.\n\n![\"people\"](\"https://cdn.pixabay.com/photo/2017/08/02/00/49/people-2569234_1280.jpg\")
\n\n### ERP Developer: Adjusts Your System to Your Needs\n\nAn ERP developer does all the additional coding and customization of the ERP system to fit your needs. If you choose to implement an open-source system, ERP developers can customize it to meet the specific requirements of your industry and add new features. This helps you get the edge from a system designed for your needs.\n\n### ERP Integration Specialist: Ensure Smooth Data Exchange\n\nIntegration of the new ERP modules with your [existing CRM system](/custom-crm) is one of the most challenging steps in the ERP project. ERP integration specialists can help you choose the most suitable approach from the common implementation options such as swivel chair, point-to-point integration, [custom application](/business-application-development-growth) or adaptors, and enterprise service bus (ESB). \n\n### ERP Migration Specialist: Transfer Data Seamlessly\n\nYour company already has a lot of data – customer names, invoices, purchase orders, and more. It’s important to move the data from existing systems without losing any. But, it has to be clean data. ERP migration specialists will define a data migration strategy that ensures transferred data can be used in the new system.\n\n## Let Our Tech Consultants Help Deploy Your New ERP\nWhile there are a lot of great tools and methodologies out there, experience goes a lot further in helping your business stay lean and efficient. And the best way to gain access to that experience is through trained ERP consultants.\n\nAt Quandary Consulting Group, [our process consultants](/tech-consulting/) can help you improve your workflows and systems by building custom applications and integrating your disparate systems. \n\n_Always_ within budget. _Always_ delivered on time. \n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":"Ready to deploy a new enterprise resource planning system (ERP) in your growing business? Here's your quick and easy guide to implementing an ERP. Learn more.","categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-4dc79bf1-d48e-569e-a31f-98852c1826ce","title":"3 Vital Process Improvement Tools You Need Now","publishedAt":"2021-01-05T17:00:00.000Z","_createdAt":"2020-01-21T08:48:56Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/d4958dde186978386cecf0e314155a79862b648d-999x667.jpg?w=999&h=667&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/d4958dde186978386cecf0e314155a79862b648d-999x667.jpg?rect=2,0,997,667&w=320&h=214&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/d4958dde186978386cecf0e314155a79862b648d-999x667.jpg?rect=1,0,998,667&w=654&h=437&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/d4958dde186978386cecf0e314155a79862b648d-999x667.jpg?w=768&h=513&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/d4958dde186978386cecf0e314155a79862b648d-999x667.jpg?w=999&h=667&auto=format 999w","sizes":"(min-width: 999px) 999px, 100vw"}},"layout":"constrained","width":999,"height":667,"placeholder":{"fallback":"data:image/jpeg;base64,/9j/2wBDAAYEBQYFBAYGBQYHBwYIChAKCgkJChQODwwQFxQYGBcUFhYaHSUfGhsjHBYWICwgIyYnKSopGR8tMC0oMCUoKSj/2wBDAQcHBwoIChMKChMoGhYaKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCj/wAARCAANABQDASIAAhEBAxEB/8QAGAAAAwEBAAAAAAAAAAAAAAAAAAYHAQj/xAAlEAACAQMCBQUAAAAAAAAAAAABAgMABAUGIQcREhRREyIjMUH/xAAVAQEBAAAAAAAAAAAAAAAAAAACBP/EABsRAAIDAAMAAAAAAAAAAAAAAAABAhEhEkGB/9oADAMBAAIRAxEAPwBEzckeV1fkO2J9Dr5lx4Hiq/wruocdjDZFFeNlZgG+96xdN42/xNnHJAI5I0X5YvazbftMdti8fjLe3ht7UHuFId2O+wqTleovUGnpz/rXNJJqO6EUSoiN0AAeDRVnyGnsBFdMr4iGVuQJZm3NFLwDjfZ//9k="}}}},"slug":{"current":"process-improvement-tools"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}}},"body":"## How to Scale Your Growing Business By Redefining Processes\nAs your business grows, [the old way of doing things](/warning-spreadsheets-will-ruin-your-business) simply won't cut it. You'll need to figure out how to make your processes and systems more efficient. No matter what industry you're in. Luckily, there are several process improvement tools out there that can help you drastically improve your business. \n\nThere are a lot of great tools out there for your organization. Whether or not you need them depends on what type of business you have, the data you're using, and what your overall goals are. Either way, you'll want to have these top 3 best process improvement tools in place to make your business more agile. \n\n## 1. DMAIC and DMADV\nThis process improvement tool is one of the simplest to start with. While it's a simple acronym, it's especially useful for project-oriented organizations. In short, the tool can help you find ways to improve your existing product or service. It can also help you develop the new one if necessary. \n- DMAIC stands for: Define – Measure – Analyze – Improve – Control\n- DMADV stands for: Design – Measure – Analyze – Verify. \n\n### DMAIC and DMADV Explained in 5 Steps\n\n1. **Define the problem or opportunity.** You'll create a list of definitive goals with your team that the project hopes to achieve. This will keep you focused and make tracking the progress and success of your process improvements easier. \n2. **Measure the existing process.** Your team will create a list of agreed-on CTQ (critical-to-success) factors. These factors should be easily measurable goals.\n3. **Analyze the available information on current performance.** Look at how and why the current state is different from the desired state. Try and find the gaps and their root cause. You're trying to understand the inefficiency in its entirety here.\n4. **Improve/Design the solution.** Assess the possible ways to overcome the defined gap. A cost-benefit analysis should help find the options that work best. Next, the team should run an experiment or a pilot project to test the approach. Measuring the CTQs of the pilot is uber-important. This will help verify the success of your process improvements. \n5. **Control/Verify.** Make sure your new processes cascade throughout the relevant parts of the organization. You'll need a lot of communication to assure your staff embracing the process improvement. And if you're developing a new product or workflow, this stage serves as a point to verify with the client that [the outcome meets their needs](/tech-consulting/).\n\n## 2. Fishbone diagram\n\nAlso known as the Ishikawa diagram, this famous process improvement tool helps businesses find the cause of a defined problem. \n\nIt’s also handy for brainstorming, allowing cross-functional teams to think of reasons why a particular business problem emerged. In most cases, there will be multiple factors. The teams will map out these issues at the “bones” of the fish on the fishbone diagram.\n\nThe process starts with a precise definition of the process improvement objective. The whole team needs to align on that point. As a next step, the moderator guides the group through various factors to discover the cause of the problem. \n\n**The classic approach to the tool uses a 6 or 8M Factor List:**\n- Measurement\n- Material\n- Machine\n- Mother nature\n- Manpower\n- Method\n- Management\n- Maintenance\n\nYou can expand the list of factors to adjust the model to your organization. \n\nAlternatively, you can change the list of the factors to work on projects not related to production. One of the great alternatives is The Marketing 7Ps: product, price, place, promotion, people, processes, physical evidence.\n\n## 3. Value Stream Mapping\n\nValue stream mapping is an advanced process improvement tool requiring a deep understanding of the methodology. One session can last up to a week. As a result, it best suits large organizations with complex processes involving different departments. \n\nThe idea is to write down every action within a process (down to the granular level), and assess whether or not it can be optimized or removed. To get a better overview of the tool, you may want to read this book on Value Stream Mapping.\n\n### Example Case Study for Value Stream Mapping\nThe following case is a very descriptive example from the Fast-Moving Consumer Goods (FMCG) market. \n\nTactical initiatives of the marketing department often lead to urgent requests for the additional volume of product that the factory cannot meet. \n\nAll the parties involved in the process improvement gathered to see the communication and production flows. The marketing department gets surprised when they learn that their promotion plans activated a large chain:\n- Sales planning is changing the shipments forecast\n- Production planning is changing the production forecast\n- Procurement analytics is adjusting purchase orders for raw materials\n- A similar process is launched on the raw materials supplier side\n\nThe supply chain representative learned that the marketing department is unable to plan out promotions eight months in advance. This is because most promotions are often reactionary to competitors’ actions or a result of opportunities arising in retail chains.\n\nAs a result, some of the steps were removed and the department leaders established a monthly marketing–supply chain alignment meeting. This helps shorten the lead time by 3 months.\n\n
![\"cargo\"](\"https://cdn.sanity.io/images/55lcecww/production/8f102eea4ac76636b67a8d298e9eb1dc16ddc1f0-1280x900.jpg\")
\n\nCompleted process improvement projects give the impression that the job is over. However, one useful habit successful business owners and managers can adopt that guarantees better results is to put in place is [continuous process improvement practices](/continuous-process-improvement-in-manufacturing). \n\nUltimately, as your business continues to grow and thrive, you'll need to be on the lookout for [ways you can improve](/how-to-cut-costs-while-increasing-efficiency-in-your-business). With each workflow and process you streamline, your business stands to gain an advantage.\n\n## Why Your Business Needs Tools to Improve Processes\n\nEvery growing business faces challenges. But more often than not, these challenges come from inside the organization in the form of inefficient processes. And you may have already faced some of these issues:\n- Frequent downtime\n- Inter-departmental conflicts\n- Long on-boarding for newcomers\n- High dependence on personnel remaining in the same role\n- Hard times understanding the status of ongoing projects\n- Unpleasant surprises within the organization\n- The necessity of detailed control over routine operations by management\n\nWhenever a business owner faces these types of issues, they usually understand that it’s time to focus on process improvement. Unfortunately, in most cases, business owners and upper management have their hands full. Taking more time to review and optimize processes isn't always a realistic possibility.\n\nThe other important aspect is that process improvement is vital across your business, not just to [fix broken workflows](/automating-workflows). The benefits are profound, however. You can reduce production waste, save time, and improving your own decision-making algorithms. And all of these translate easily into cash savings or additional revenues.\n\n![\"sun](\"https://images.pexels.com/photos/1126374/pexels-photo-1126374.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=750&w=1260\")
\n\nIn the modern economy, this need to remain competitive [is ever-growing](https://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-insights/innovation-in-a-crisis-why-it-is-more-critical-than-ever). The competition grows stronger, the consumer expects more features and customizations, and new systems emerge every year that require [smart integration](/workflow-integration). \n\nAll in all, the business world continues to grow increasingly complex. And it’s the duty of every business owner to counter that complexity with simplicity and efficiency within the organization.\n\n## A Detailed Process Improvement Project Example\n\n_To help you better understand how process improvement tools can help you scale and remain competitive, here is a detailed example of a project._\n\nA large call center in California had a smooth and well-documented process of accepting calls. They had well-integrated IT systems and well-trained personnel. They even had were instructions for every possible situation an operator may face. \n\nHowever, a further examination and mapping of their processes revealed that a significant chunk of operators’ activities did not bring value. Specifically, they were wasting time on tasks related to documenting the outcomes of calls. Documentation that was essential, but not something the customers were going to pay for.\n\n**The solution was straightforward. **\n\nThey documented activities and deconstructed them to find repeating patterns. Then, engineers automated those workflows. As a result, the company reduced the time spent on documenting from an average of 22 sec to 2 sec. \n\nThis is a small improvement when evaluated independently. Now, imagine this task takes place after every call an operator makes (answered and unanswered). AND, imagine that the organization employs more than 1,000 operators. \n\nOnce you factor in those variables and the scale of this improvement, it's easy to see how this process improvement resulted in an annual savings of $5.5 million.\n\n![\"office](\"https://images.pexels.com/photos/5455007/pexels-photo-5455007.jpeg?auto=compress&cs=tinysrgb&dpr=3&h=750&w=1260\")
\n\nThe initial investment in these types of results is reasonable. In this situation, the organization only needed to hire a [process improvement consultant](/our-approach) for three months. Outside of that, the consultant worked with a dedicated team of operators. This cost a temporary decrease in productivity for the company of 10 operators out of 1,000 they had on staff. \n\n**That's it.**\n\n## Process Improvement Methodologies\n\nThe major schools of process improvement are Lean and Six Sigma. \n\nThese process improvement ideologies both originate from the mass production sphere, and both quickly went far beyond factories. Both schools seek efficiency. But, the core difference between the two is the way they interpret inefficiencies.\n\nPractitioners of lean process improvement focus on the removal of unnecessary steps in the process. They believe that an organization should focus only on the steps that bring value. In other words, they should focus on the actions the customer is willing to pay for. \n\nSix Sigma practitioners focus on the removal of variations within specific steps. According to them, operational consistency significantly improves quality and reduces waste.\n\nNowadays, Lean Six Sigma is the modern school of thought for process improvement. It combines the best approaches of both originals. Plus, they don’t contradict each other. Instead, they offer different perspectives on the same business issue.\n\n## What Is Continuous Process Improvement?\n\nContinuous process improvement is straightforward. It's the belief that there's always a place for improvement. Markets continue to change. Products continue to evolve. Organizations constantly generate data. To remain successful, you need to target an efficiency improvement pace that is higher than the pace of increasing complexity.\n\nThe key factors of continuous process improvement are the ability to run process improvement (PI) projects and the availability of infrastructure. We've talked about the projects before. Infrastructure stands for the following elements:\n- **Purpose:** Team buy-in so the organization can improve processes more effectively.\n- **Process:** A set of standardized approaches for running process improvement projects.\n- **People:** Personnel with the right set of competencies to run the initiatives.\n\nThe more you think about ways to improve your business processes continuously, the more possibilities you can create. But at some point, you'll need to make decisions on which improvement project to start next. \n\nHow do you make that decision? \n\nThe classical solution to this problem is the Pareto Priority Index calculated by the simple formula:\n\n**PPI = Savings X Probability of Success/Cost X time to completion**\n\nThis index will help you prioritize the process improvement initiatives. \n\nOnce you input your data, prioritization is simple. The higher the probability of success and the lower the time to complete, the greater priority for the improvement of that process. \n\nYou can improve your results in two ways: \n\n1. Learning through trial and error.\n2. Working with process improvement specialists.\n\n## What Is a Process Improvement Specialist?\n\nWorking with process improvement consultants can save your nerves and time. They'll ensure your process improvement initiatives end successfully, saving your business vital resources and keeping it competitive. \n\n![\"meeting](\"https://cdn.pixabay.com/photo/2020/12/27/18/38/man-5865001_1280.jpg\")
\n\n### Benefits of working with Process Improvement Specialists:\n\n- **Experience from working in different business spheres.** Process improvement specialists have a range of experience working with various industries they can lean on to deploy successful process improvement projects.\n- **Proficiency in technologies.** Process improvement engineers handpick the right tools to streamline your business workflows.\n- **Minimal Disruption.** Process improvement specialists understand that you have a business to run. That's why they design strategies and solutions that let you continue working with minimal disruptions. \n- **Track-record of success.** Experience process improvement specialists know what to expect and how to avoid the common pitfalls many growing businesses face when trying to use process improvement tools.\n- **Customized Process improvement.** You'll get a far more detailed action plan than the standard: Plan – Do – Check – Act cycle. Instead, your plan will help you maintain positive results while driving improvements even after the work has finished.\n\n## Team up with Process Improvement Consultants Today!\n\nThere are a lot of important variables to consider when conducting process improvement on your business. While there are a lot of great tools and methodologies out there, experience goes a lot further in helping your business stay lean and efficient. \n\nAnd the best way to gain access to that experience is through trained process consultants.\n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":"Process improvement will change your business life for the better. No, you’re not reading a mantra-life-coach-change-your-destiny article. This will be pure business.…","categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-d9fb4054-c5f3-59da-bc14-851dee978ec8","title":"8 Warning Signs of Inefficient Processes ","publishedAt":"2021-01-19T17:00:00.000Z","_createdAt":"2020-01-16T06:05:17Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/cffb5f338b3b9d0031275065688b951bfa113923-680x378.jpg?w=680&h=378&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/cffb5f338b3b9d0031275065688b951bfa113923-680x378.jpg?w=320&h=178&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/cffb5f338b3b9d0031275065688b951bfa113923-680x378.jpg?rect=1,0,679,378&w=654&h=364&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/cffb5f338b3b9d0031275065688b951bfa113923-680x378.jpg?w=680&h=378&auto=format 680w","sizes":"(min-width: 680px) 680px, 100vw"}},"layout":"constrained","width":680,"height":378,"placeholder":{"fallback":"data:image/jpeg;base64,/9j/2wBDAAYEBQYFBAYGBQYHBwYIChAKCgkJChQODwwQFxQYGBcUFhYaHSUfGhsjHBYWICwgIyYnKSopGR8tMC0oMCUoKSj/2wBDAQcHBwoIChMKChMoGhYaKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCj/wAARCAALABQDASIAAhEBAxEB/8QAFwABAQEBAAAAAAAAAAAAAAAABQAGCP/EACIQAAICAgEEAwEAAAAAAAAAAAECAwQAEQUGEyExFSIjUf/EABYBAQEBAAAAAAAAAAAAAAAAAAIBA//EABgRAAMBAQAAAAAAAAAAAAAAAAABESFB/9oADAMBAAIRAxEAPwAHpaeylGN7l0ydz6gDe9fzH7SFott3O0h8KT6wRfxrwPEAreBsDEo3Z+SVHJKhfWHhUq4bri+Qjq8dWRZVXaBiCw2Ccs536itWPl7AE0gAbQAY5ZlorD//2Q=="}}}},"slug":{"current":"8-warning-signs-that-you-need-to-automate-your-business"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,/9j/2wBDAAYEBQYFBAYGBQYHBwYIChAKCgkJChQODwwQFxQYGBcUFhYaHSUfGhsjHBYWICwgIyYnKSopGR8tMC0oMCUoKSj/2wBDAQcHBwoIChMKChMoGhYaKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCj/wAARCAARABQDASIAAhEBAxEB/8QAFwABAQEBAAAAAAAAAAAAAAAAAAUGBP/EACkQAAEEAAQEBgMAAAAAAAAAAAIAAQMEBQYRIRITM0EiMTJhcsE1cYH/xAAYAQADAQEAAAAAAAAAAAAAAAACAwYBBP/EACIRAAIBAgUFAAAAAAAAAAAAAAABAwJCExQhMTIEESJxwf/aAAwDAQACEQMRAD8Az2F4aI0CkBm5zt4dW1ZleqZTlp0xnsYgdyOX1McfC8f6UfLYzXsLeTmDEDC7tvv/ABaHLh2LtR4pLoE8QcW3kW/f3SstM7dzpzfTrv5bGUxDBwC0TCw6e6LrxixYjvGLwsWndt9UQYda0aNxY6tVUjkyh+KD4/SqZT6dv4/aIqhWEZbJ7+i11nRESZOTDh4I/9k="}}}}},"body":"## Is It Time to Automate Your Business Workflows?\n\nWith the growing pressure for organizations to [reduce costs while delivering more](/how-to-cut-costs-while-increasing-efficiency-in-your-business/) than ever before, many companies are looking for lean solutions. From enterprise to small business, organizations need ways to do more with less. Often, the simplest (and best) solution is to automate inefficient processes with custom apps and integrations. \n\n[Optimizing business processes through automation](/automating-workflows/) is a great way to reduce the hours wasted on manual tasks while giving your employees more time to focus on tasks that generate more revenue. \n\n\n\nOn the fence about whether or not this is the right time for your business to automate workflows? Here are 8 warning signs that there may be inefficient processes in your organization. \n\n## 1. Miscommunication Happens Regularly Between Teams\n\nWorking together provides excellent opportunities for your employees to share insights gained from a combination of their experience and the work they do for your organization. \n\nHowever, miscommunication from the endless back and forth can result in missed deadlines. \n\nIf you see this in your company, it may signal something deeper than a weak effort on the part of your teams. Instead, it could highlight the ways that your organization communicates are fundamentally broken. \n\nMiscommunication may also indicate that your employees are too busy with menial tasks. These tasks can eat up hours of your employee's day, costing your organization a lot in lost profit, while distracting your staff from discussing more important issues in full. \n\nImproving inefficient processes and automating menial tasks can give your staff the time they need to share ideas, thoughts, and concerns. As a result, your team will have the time they need to build a powerful work culture that empowers them. \n\nThink of the strides they can make for your business when they're focused on developing innovation effectively as a team, not lost in a labyrinth of miscommunication. \n\n![\"people\"](\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579153934/QuandaryCG/group-meeting.jpg\")
\n\n## 2. There's an Increase in Company Turnover\n\nOne key indicator of whether or not your organization [needs to automate processes](/process-improvement-tools) is the overall well-being of your staff. \n\nAre they overworked? Are they frustrated? Are they burnout? \n\nAs an organization grows, it can be necessary for employees to work more. However, if your employees feel as though they’re unable to catch up or they’re frequently required to work overtime, it could indicate that inefficient processes are slowing them down. \n\n**And that could lead to burnout.**\n\nWith more data flowing into your growing organization, keeping up can become a constant struggle. This leads to increased stress and decreased employee performance. And if your employees experience this feeling for a lengthy period of time, they may end up quitting to find a less demanding position somewhere else. \n\nAutomation can help lighten your employees’ workload by reducing the number of inefficient processes they experience on a daily basis. As a result, they can stay on top of their workload and feel confident in their abilities, making burnout less likely.\n\n## 3. It's Difficult to Fill New Job Positions\n\nIf you’re bringing in new hires that run away as soon as they see your inefficient workflows, that’s not a good sign. \n\nOften, experienced hires will come from places with certain expectations. And if they see that your business processes are far more complicated than they need to be, they tend to move on from your organization.\n\nOverly complex systems and excessively high learning curves are two major deterrents to employee retention. It’s not that people are lazy. It’s that they want the path of least resistance so they can focus on their areas of expertise. \n\nStreamlining your inefficient processes with automated systems and integrations can make your new hires' lives easier while encouraging them to excel in their new jobs.\n\n## 4. Rising Costs Have Become the Norm\n\nWhether it’s from overtime, hiring additional personnel, or fixing an increasing number of mistakes, rising costs can signal that a company is growing. But, previous processes that worked fine before may become increasingly inefficient under growing pressure and workloads. As a result, you're often forced to hire more people to work longer hours to manage your success. \n\n**And that needlessly cuts into your growing bottom line.**\n\nYou can lower rising costs easily by [optimizing your business processes](https://quandarycg.com/process-improvement-cut-waste-and-improve-business-efficiency) with solutions that scale. Reducing manual tasks can cut hours or even reduce the need for entire departments. \n\nAs a result, your company will stay on top of its workload, collapse its back office, and watch as profit margins increase by reducing inefficient processes.\n\n## 5. Poor Customer Satisfaction Continues to Grow\n\nWhen you begin a business, it’s easier to overdeliver on customer expectations. But as a business grows, resources begin to stretch. And gaps in your business processes widen, and customers fall through the cracks as these inefficiencies expose themselves. \n\nAs a result, customers feel as though you’re falling short of what you promised. And they’ll either complain or they’ll leave. Neither is good for business. \n\n![\"emoji\"](\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579154244/QuandaryCG/smiley-balloon.jpg\")
\n\nAutomated systems can help cater to customer demands 24/7. Solutions such as chatbots or integrations between various applications and [your main CRM](/custom-crm) can help ensure you don’t miss out on opportunities to deliver.\n\n## 6. You've Missed Business Opportunities\n\nNo business wants to willingly leave money on the table. But if you’re struggling to keep up with your current customer demand, it may end up happening.\n\nIf you’re frequently saying “no” to new customers, it could be a sign that your business is stretched too thin. \n\nAlternatively, if you’re being underbid by the competition, it may be because they’re able to deliver the same results at a considerable discount.\n\nBecause automation frees up time, it gives employees more resources to complete more important, business-specific tasks. \n\nBut, it also allows companies to take on more customers while delivering results faster and for less. This means higher profit margins and more wiggle room when bidding for new contracts.\n\n**There’s an added bonus here as well.** \n\nWhen employees have more time, they feel more empowered to innovate. Repairing inefficient tasks with automation and integration allows them to look up from the “daily grind” and see market trends. With this insight, they can better prepare your company through innovative steps that can give you the extra edge.\n\n## 7. There's a Lack of Transparency\n\nManual tasks within a company tend to create data silos. With several different departments utilizing several different workflows manually, it becomes increasingly difficult to track and organize data between different teams. As a result, you lose a transparent view of what is happening within your organization.\n\nRepairing inefficient processes with automation and integrations breaks down these data siloes, giving your company needed transparency. \n\nPlus, you’ll have a far [more accurate view of your customers](https://exponea.com/blog/single-customer-view/) because you’ll reduce duplicate or erroneous data. \n\nAdditionally, you’ll gain deeper insights into different departments within your company. This can help you spot further inefficiencies, problems, and security concerns.\n\n## 8. You Feel Like You Could Be Doing More\nEntrepreneurs have gut instincts about what works. As someone immersed in your company, you know where the bottlenecks, inefficiencies, and waste are. \n\nAnd if you’re looking around your organization and it just feels like you’re not where you need to be, as if there’s something holding you back, it’s probably an indication that your business processes may be holding you back. Trusting in those instincts can help bring your business to the next level.\n\nThe goal of any process improvement is to give your business more time to focus on what really matters. After all, you started a business to do what you do best, not to spend endless hours working ON instead of IN your company. \n\nAnd the key to making that happen is to replace your inefficient processes with something better. \n\n\n\n## How to Start Automating Your Business\n\nYour employees deserve to spend more time on high-level, engaging tasks. And they need to feel connected to the work they’re doing so they feel empowered to innovate. \n\nBut your business also has demands that deserve to be met: reducing costs, increasing transparency and efficiencies, and remaining competitive by delivering on customer demands.\n\nAutomation is your solution. \n\nWhen you automate tasks, you remove redundancies, reduce bottlenecks, and cut menial tasks. With additional time and resources, your team can focus on far more pressing matters and complex tasks. \n\n**Unshackled, your business will have the freedom it needs to grow.**\n\nBut it's not enough to simply automate your existing processes. All that will do is make existing inefficient processes automated. \n\nInstead, you need to rethink how your business operates and deploy streamlined workflow solutions that optimize inefficient processes. \n\nAnd the best way to make that happen is to team up with process consultants.\n\n## Solution: Team Up With Process Consultants\nProcess consultants work with businesses to improve their organizational efficiency. From rethinking the structure of workflows to designing bespoke apps and integrations that automate systems, process consultants know how to help scale your business for continued success. \n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":"With the growing pressure for organizations to reduce costs while delivering more than ever before, many companies, from enterprise to small business, are looking for ways to do more with less. The most common and increasingly more successful solution is to digitize aspects of the company through automation.","categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-66f37c4c-d49c-5c6d-b53a-8c54b8ba4b78","title":"12 Legendary Advantages of CRMs for Your Growing Business","publishedAt":"2021-01-22T16:00:00.000Z","_createdAt":"2020-01-22T03:29:48Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/b35c1c4705826fac50b9b9861e92c9c232a95fd0-2000x1335.jpg?w=2000&h=1335&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/b35c1c4705826fac50b9b9861e92c9c232a95fd0-2000x1335.jpg?rect=2,0,1996,1335&w=320&h=214&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/b35c1c4705826fac50b9b9861e92c9c232a95fd0-2000x1335.jpg?rect=1,0,1998,1335&w=654&h=437&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/b35c1c4705826fac50b9b9861e92c9c232a95fd0-2000x1335.jpg?rect=1,0,1999,1335&w=768&h=513&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/b35c1c4705826fac50b9b9861e92c9c232a95fd0-2000x1335.jpg?rect=1,0,1999,1335&w=1024&h=684&auto=format 1024w,\nhttps://cdn.sanity.io/images/55lcecww/production/b35c1c4705826fac50b9b9861e92c9c232a95fd0-2000x1335.jpg?w=1366&h=912&auto=format 1366w,\nhttps://cdn.sanity.io/images/55lcecww/production/b35c1c4705826fac50b9b9861e92c9c232a95fd0-2000x1335.jpg?w=1600&h=1068&auto=format 1600w,\nhttps://cdn.sanity.io/images/55lcecww/production/b35c1c4705826fac50b9b9861e92c9c232a95fd0-2000x1335.jpg?rect=1,0,1999,1335&w=1920&h=1282&auto=format 1920w,\nhttps://cdn.sanity.io/images/55lcecww/production/b35c1c4705826fac50b9b9861e92c9c232a95fd0-2000x1335.jpg?w=2000&h=1335&auto=format 2000w","sizes":"(min-width: 2000px) 2000px, 100vw"}},"layout":"constrained","width":2000,"height":1335,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}},"slug":{"current":"advantage-crm-small-businesses"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}}},"body":"Struggling to manage the increasing volume of customers in your growing business? Juggling data between disparate systems [can cost your business money](/warning-spreadsheets-will-ruin-your-business/) while putting you at unnecessary risk. From tracking customer data to increasing overall sales, the advantages of CRM software can impact your business profoundly. \n\nFollow this guide to discover how to choose the best CRM software and what benefits it can offer your business. \n\n## What Is Customer Relationship Management Software (CRM)?\nCustomer Relationship Management (CRM) software is a platform that helps manage an organization's relationship with existing customers and prospects. The software helps track and store data, build customer relationships, and increase the profitability of a company. \n\nCompanies use CRM systems to manage employees' interactions with their prospects and customers. These software platforms primarily manage sales, storing and analyzing sales data. Ultimately, CRMs help make businesses more money by showing them how to better connect with current and new customers.\n\nCRM systems have different functionality depending on the platform you use. However, most CRM software has a core set of functions: lead tracking, marketing reports, and service updates they provide for users. These features provide a range of benefits for your business.\n\nOf course, many of the competitive platforms out there offer a range of captivating features. Which one will best serve your business depends on your specific needs and which platform can meet or exceed those demands. \n\nStill, if you're looking for a valuable tool that helps scale the systems in your growing business to meet growing customer needs, you need a CRM. \n\n## What Are the Small Business Benefits of CRM?\nWe've helped deploy a range of CRMs for small, growing businesses. From off-the-shelf-solutions to [custom software solutions](/quandary-build/), there is a range of benefits your business can experience by deploying a CRM. \n\n### 1. Powerful Analytics\n\nThe best CRM for small businesses comes with powerful analytics features that allow you to assess business data in real-time for new, actionable insights. React to market trends faster. Make more informed business decisions. And develop better business strategies with data you can trust.\n\n### 2. Increased Sales\n\nCRM software helps you track leads when they move down the sales funnel. This helps you manage them more efficiently, so you can find weak links in the sales process and fix them quickly. \n\nCRM platforms help you realize upsell opportunities, create reward systems for repeat customers, and ensure personalized communication with them to improve engagement and increase conversion.\n\n### 3. More Efficiency and Productivity\n\nCRM software streamlines processes across your business operations and automates routine tasks. As a result, your employees can resolve issues faster and focus on selling. Rather than wasting time on menial tasks, your staff will have more time to focus on your greatest asset: your customers. \n\n### 4. Mobility\n\nCRM platforms are accessible. You can get data using mobile apps, web interfaces, and offline access. That's a huge benefit because it allows you to work on the go. Plus, you can even manage existing accounts, respond to client requests, check real-time inventory, make reports, all from a range of mobile devices.\n\n### 5. Data Security\n\nDon't take unnecessary risks by leaving your data vulnerable to attack. With a centralized CRM, you can store important confidential customer information and business data in a secure CRM. \n\nYou can also control employee access by establishing set permissions. This will only allow authorized personnel access to sensitive data.\n\n![\"cyber](\"https://cdn.pixabay.com/photo/2017/09/19/16/00/cyber-security-2765707_1280.jpg\")
\n\n### 6. Contact Management\nContact management is the most essential component of any CRM. You can segment your customers and prospects into groups and organize their data. This will allow you to improve your marketing strategies by targeting the right customer with the right message at the right time.\n\n### 7. Reports and Customized Dashboards\nIf your data is siloed on fragmented platforms (like spreadsheets), you're at the disadvantage. CRM platforms provide data visualization with clear dashboarding. This is a clear benefit because it allows you to view statistics in a highly engaging manner. As a result, you'll feel less overwhelmed or confused by data streams.\n\n### 8. Sales Analytics and Forecasting\nCRM platforms let you collect data from web traffic, social media, and other channels. You can use this data to better understand your market and design better marketing campaigns. From this, you'll increase the efficacy of your sales strategies and increase your bottom line. \n\n### 9. Opportunity Management\nThis CRM feature simplifies the sales process, reducing the sales cycle length. With opportunity management, you can track your potential sales opportunities down all your pipelines. You can also prioritize the best sales with a higher potential for closing. Finally, you can set up better systems for recurring revenue. Each one increasing your bottom line.\n\n### 10. Call Center Automation\nWith CRMs, you can integrate third-party programs into a unified system and control your company’s call center from your CRM’s user interface (UI). This gives you a single, accessible portal for your contact center and customer engagement. \n\n### 11. Campaign Management\nThe CRM feature lets you manage your entire sales campaign from a single UI. Plus, you can combine analytics tools with software responsible for collecting the data. \n\n### 12. Customer Satisfaction Management\nCRMs help you be proactive with your customers' journey. These tools help you efficiently improve customer satisfaction levels by giving you the power to track existing cases and manage confidential information in a secure environment. You'll know where your customers are in their journey with your brand and what they need to build loyalty and satisfaction with your company. \n\n![\"feedback\"](\"https://cdn.pixabay.com/photo/2018/09/14/11/46/feedback-3676922_1280.jpg\")
\n\n## Why Does Your Business Need a CRM?\nCustomers are the most valuable asset of your company. Your relationships with them determine the success of your business. And your CRM software is a system that helps ensure your business provides the best possible experience for your customer while increasing profits. \n\nGathering and organizing actionable customer data is a time-consuming task. But, you can't rush it. And you can’t afford to make mistakes. After all, mistakes mean missing out on opportunities and losing revenue. \n\n## Can Small Businesses Afford CRM Platforms?\n\nWhen selecting new CRM software, you should always take into account the total cost of ownership (TCO). The TCO for CRM platforms includes all the costs of the project, direct and indirect. In simple words, the TCO is the sum of all the costs related to purchasing, implementing, and managing CRM solutions.\n\nThere is a large variety of CRMs with a range of pricing. Some of them are virtually free. Others can cost thousands of dollars per user annually. _But this is only the purchase price..._\n\nThe total cost of ownership includes all the additional expenses needed to operate a CRM system: customization, training, migration, maintenance, upgrades, ongoing support, and more. \n\nThe TCO also includes other costs like productivity loss to fixing system errors, downtime, and other factors that many business owners often omit when making buying decisions.\n\nOf course, the price is important. But, it’s the total cost of ownership that should be the driving force of your tech stack decisions. Before deciding on how to implement a CRM, you need to perform a TCO analysis. This is because it determines your ROI and will help you avoid costly and ineffective solutions. \n\nUnderstanding how much your CRM software will cost you over time will help you make a better buying decision. And in many cases, a [custom CRM](/custom-crm) will be your best choice.\n\n## Major CRM Expenses to Evaluate for a TCO Analysis\nThere are 3 major costs associated with buying and implementing CRM software: acquisition costs, operation costs, and personnel costs. Let’s take a look at expenses that you should take into account when performing a TCO analysis. \n\n### Acquisition Costs\n\n- **Software Cost**: This is an upfront, recurring fee that can be paid monthly or annually.\n- **Implementation Costs**: These are the initial costs for setting up your small business CRM platform.\n- **User Licenses Fees**: Some platforms require businesses to purchase licenses for each user. \n- **Customization Fees**: This charge is for businesses looking for additional custom CRM features from a boxed software solution to meet their specific needs. \n- **Data Migration**: Some vendors (not all) charge a fee to migrate your data from your old system to your new one. \n- **Integration Services**: If you want to connect other existing systems to your new CRM, you'll need to pay a specialist for [integration services](/quandary-connect/).\n- **Employee Training**: To ensure your new CRM platform is successful, you'll need to invest in training your employees to use it properly.\n\n### Operating Costs\n\n- **Ongoing Training**: CRM platforms are constantly being updated to stay current. As new features come out, you'll need to train your staff on them. \n- **CRM Software Support and Maintenance**: You'll pay to maintain your CRM software. Your fee covers regular system updates, problem resolution, maintenance, and regular upkeep.\n- **Security**: Maintaining security for your CRM is crucial due as it's responsible for housing your most sensitive and valuable data. \n- **Additional Integrations**: As your business grows and you add new platforms and apps, you'll want to connect those to your existing CRM. \n\n### Personnel costs\n\n- **CRM Admin**: Depending on the size of your CRM, you may need to employ (or set time aside for) someone to manage it.\n- **IT Support Staff**: If you want to [build a custom CRM](/custom-crm), you'll need to pay professionals to maintain, upgrade it and keep it secure.\n- **Process Consultant:** You may want to hire a consultant to help you develop a CRM implementation plan and provide you valuable advice on how to use the software to achieve your business goals.\n\n![\"puzzle\"](\"https://cdn.pixabay.com/photo/2018/03/13/22/53/puzzle-3223941_1280.jpg\")
\n\n## What Is the Best CRM Platform for Small Business?\n\nIf you want to choose the best CRM platform for your business to get the most benefits, you need to understand your business needs. There are a LOT of platforms on the market, and each one serves a type of business. You want to pick one with features that line up with your current and future needs.\n\nYou want to take a look at your priorities as well. While there are a lot of great features on these platforms, you need to focus on what's going to help make your business more profitable. Avoid getting distracted by features. Instead, look at how the program can support your core objectives. \n\n### Choosing a CRM Based on Priorities\n\n- Customer service-oriented CRM software monitors and stores customer data. It also mines it to get actionable insights for sales funneling (repeat sales, upsell, etc.).\n- Marketing and sales CRM systems measure the success of campaigns across different channels (email clicks, website visits, social media).\n- Appointment CRM software schedules time to communicate with your customers.\n\n### Choosing a CRM Based on Business Size\n\n- Enterprise CRM systems have a lot of capabilities. Mainly, they can handle large amounts of data. They also have more features and modules than other platforms (for a premium). And they usually offer full technical support.\n- Small business CRM apps handle smaller amounts of data, have fewer features, and limited support. As a result, small business CRM software is often cheaper. \n\n### Choosing a CRM Based on Technical Functions\n\n- Operational CRM software consolidates all customer data into a user profile.\n- Sales automation CRM tracks the whole sales process.\n- Campaign management CRM stores, tracks, and analyzes campaigns.\n- Analytical CRM mines data from different databases to check for patterns or trends.\n- Social CRM collects information about customers from social networks.\n- Collaborative CRM allows team members to share files.\n- Crowdsourcing CRM mines customer suggestions and ideas to develop a product or an event.\n\n![\"board\"](\"https://cdn.pixabay.com/photo/2018/09/26/09/24/board-3704096_1280.jpg\")
\n\n## Off-The-Shelf CRM Benefits\n\nReady-made CRM software is easy to install. And most systems are ready to use straight away. Off-the-shelf CRM solutions from reputable brands are secure and have a wealth of features (many that you don’t even need and will never use). \n\nBut, you often have to [change your business processes](/process-consulting/) to fit your CRM system and share a data model with your competitors.\n\n## Freemium CRM Systems Benefits\n\nMany popular, off-the-shelf cloud-based CRM solutions are available as free basic versions with limited functionality. This lets you test the system before you decide to upgrade and purchase premium features. \n\nFreemium software has limited features, data storage, and the number of users. But the core CRM features like contacts, accounts, and leads management are typically included in the basic free solution. \n\nSmall businesses should consider freemium CRM software when evaluating potential CRM solutions.\n\n## Custom CRM Systems Benefits\n\n[Custom CRM development](/business-application-development-growth) can be a good option for a small business if you know exactly what you need. For example, you can build a CRM system using Quickbase, giving your business more flexibility and functionality. \n\nThe [low code platform](/low-code-guide/) lets you create exactly what you need while only charging you for what you need. The system fits your specific business process and workflow needs of your organization. As a custom solution, you have the freedom to run your business as you see fit without being limited or forced down a different path by your software. \n\nCustom CRM platform takes some time and effort to install. But, it pays off in the long run. You'll get higher efficiency, more employee acceptance, and lower maintenance costs. In short, custom CRM platforms bring a lot of value than prepackaged software solutions.\n\n## How to Deploy a CRM in Your Small Business\n\nBefore you get the advantages of a CRM platform in your business, you need to set it up. And a lot goes into that. You'll need to [define your business needs](/our-approach/), assign resources, develop new business processes, and create an implementation team. Additionally, you'll need to think about integrating new and existing systems. \n\nYou should also think at least 2 years ahead and consider the requirements for your CRM as your business scales. More so, you'll need to plan the testing of the new system and make adjustments based on the tests. Meanwhile, it'll be critical to plan how to onboard your employees on these systems. \n\nAs you see, CRM implementation takes time and effort. \n\nA great way to ensure the smooth implementation of CRM for small businesses is to work with tech consultants who have experience building, testing, and deploying software solutions for growing businesses. \n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":"Wondering what type of small business CRM software you need for your company to manage your customer relationships? This article discusses the…","categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-f0386ac5-c752-5139-8384-934229b0da03","title":"What Is Shadow IT? (And How to Avoid the Risks)","publishedAt":"2021-01-27T17:00:00.000Z","_createdAt":"2020-01-16T05:21:02Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/0e478920451d03bcfe19ae6957996c82f4c10243-680x378.jpg?w=680&h=378&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/0e478920451d03bcfe19ae6957996c82f4c10243-680x378.jpg?w=320&h=178&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/0e478920451d03bcfe19ae6957996c82f4c10243-680x378.jpg?rect=1,0,679,378&w=654&h=364&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/0e478920451d03bcfe19ae6957996c82f4c10243-680x378.jpg?w=680&h=378&auto=format 680w","sizes":"(min-width: 680px) 680px, 100vw"}},"layout":"constrained","width":680,"height":378,"placeholder":{"fallback":"data:image/jpeg;base64,/9j/2wBDAAYEBQYFBAYGBQYHBwYIChAKCgkJChQODwwQFxQYGBcUFhYaHSUfGhsjHBYWICwgIyYnKSopGR8tMC0oMCUoKSj/2wBDAQcHBwoIChMKChMoGhYaKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCj/wAARCAALABQDASIAAhEBAxEB/8QAGAAAAgMAAAAAAAAAAAAAAAAAAAYCBQj/xAAhEAABBAIBBQEAAAAAAAAAAAACAQMEEQAFBgcSEyFBFP/EABUBAQEAAAAAAAAAAAAAAAAAAAEC/8QAGBEBAQEBAQAAAAAAAAAAAAAAAQARAjH/2gAMAwEAAhEDEQA/AM3R3m24qWAEt+7THra6jVQ+l0LaiJJLmuKHYJUlp9rEeA2DjVGNpeXvJpLy8U00XyL+dsjUQ+It4o+0HRuMqesMhhhVf//Z"}}}},"slug":{"current":"what-is-shadow-it"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}}},"body":"Every organization has to deal with Shadow IT in some capacity. \n\nThe pressures of delivering on high demands within tight budgets and deadlines can push employees to ignore policies. After all, when people feel as though their job is on the line, they sometimes cut corners to meet expectations.\n\nAnd yet, employees often fail to understand the risk shadow IT poses for their organization, its employees, and its customers. Businesses looking to reduce the use of unapproved apps and technology need to have a plan in place to protect their business.\n\n## What Is Shadow IT?\n\nShadow IT happens when employees and departments go around established security protocol/approval and use their unapproved, third-party apps to complete tasks at work.\n\nBecause the IT department is responsible for security breaches, it puts them in a tricky situation of both trying to vet and approve applications for use in the business without becoming a bottleneck for employee tasks and workflows.\n\nShadow IT covers a range of products as well, anything from hardware to software. However, shadow IT tends to mean cloud-based apps more and more these days.\n\nSadly, shadow IT is often either overlooked or underestimated in the tech industry. And with more demand for apps and services from a growing number of providers, it’s becoming an epidemic throughout businesses.\n\nIn fact, it is almost 2nd nature for employees and departments to simply download the apps they need. And this is a huge cause for concern.\n\n### How Common Is Shadow IT? \n\nA 2016 Cisco survey asked enterprise customers how many public cloud services their organizations used. The average response was 91 public cloud services. \n\nIn reality, data illustrated that the number was around 1220 public cloud services! And that’s growing at a rate of around 112% each year.\n\n## Why Does Shadow IT Happen?\n\nIt’s important to note that most instances of shadow IT aren’t malicious. Rather, there’s a clear disconnect between business demands and IT’s workload.\n\nIT departments often struggle with juggling an endless growing list of tasks from maintaining systems to building new applications. And vetting new applications to see if they comply with current company security regulations is a task in and of itself.\n\nChristopher Frank of Forbes Digital Group describes this process: “IT organizations have guidelines [on] how new software is introduced to the environment. There is a process in place where proper testing is done in a [sandboxed] environment before it is introduced into production.”\n\nThis poses a problem that’s hard for businesses to solve. Employees can download apps and get them running within minutes. Going through the proper IT channels at a business with a backlogged IT department can take weeks or months. \n\nAs a result, the pressure to deliver results and stay competitive drives many employees to find and deploy the solutions they need on their own.\n\nAnd that opens up their organization to a lot of risks.\n\n## What Are the Risks of Shadow IT?\n\nIt may seem relatively benign for employees to use apps without IT approval to do better jobs, but it creates huge problems. App sprawl can lead to wasted time and money. They may also struggle to integrate various apps, forcing users to manually enter data. As a result, they open themselves up to data entry errors.\n\nHowever, the greatest concern is that Shadow IT leaves a company vulnerable to security breaches. Gartner estimates, “By 2020, one-third of successful attacks experienced by enterprises will be on data located in shadow IT resources, including shadow Internet of Things.”\n\nMost security breaches happen because of employee negligence. And with more and more people on-boarding their own platforms without IT testing, supervision, and approval, the risk of breaches only increase.\n\n## How to Reduce Shadow IT (4 Steps)\n\nTo fix any problem, you have to look at why it happens. In a perfect world, IT departments would have plenty of resources to rapidly address requests and keep up. Except, they don’t. Requests, tickets, and maintained tasks from huge bottlenecks in IT departments. They run slow and inefficiently. As a result, shadow IT happens.\n\nWith global demands on businesses continuing to rise, it’s evident that as long as companies go about processes the same way as before, shadow IT will only worsen. Thankfully, there are a few strategies organizations can take to reduce instances of shadow IT.\n\n### 1. Educate Employees About the Risks of Shadow IT\n\nOften, employees simply do not understand the risks involved with shadow IT. To them, it seems like a quick, simple fix that can help make their jobs easier. Clearly explain the problems with shadow IT. Also, you need to point out the various types of devices/services that could pose a threat clearly. \n\nAny information you can provide your staff to help deter them from using shadow IT will help establish a baseline of policies and procedures for your company.\n\n### 2. Provide a List of Approved Vendors\n\nHaving an accessible list of approved vendors makes it easier for your employees to choose potential applications from that list rather than going rogue. Any new apps that employees or departments want should be submitted to the list for approval.\n\n### 3. Perform Regular Audits\n\nAudit your company’s technical assets to find instances of shadow IT. While time-/resource-intensive, audits can help paint a better picture of where shadow IT may be occurring in your organization. \n\n### 4. Use Low Code\n\nEven with education, policies, and clear consequences in place for your staff, the temptation for shadow IT will still exist. Everyday pressures created by various organizational pressures to deliver on demands drive people to take matters into their own hands. \n\nThat's because the situations that push employees to seek out their own solutions will still exist: the pressure to increase performance using clunky, dated systems when better ones exist. \n\n[Low code](/low-code-guide) allows employees to rapidly design and implement applications that streamline practices. In short, these platforms are assembly lines for software development. They make it easy to roll out [automated solutions for business](/8-warning-signs-that-you-need-to-automate-your-business/), increasing employee efficiency while reducing costs. \n\nBest of all, [low code provides](/25-shocking-facts-about-low-code) is a transparent platform that any IT department or manager can easily supervise to ensure compliance.\n\n![\"lock\"](\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579153090/QuandaryCG/rusty-lock.jpg\")
\n\nLow code won’t completely remove shadow IT. But, it can further reduce it by making [approved workflow solutions](/5-examples-of-successful-workflow-optimization/) accessible for employees. \n\nBest of all, by adopting low code into your business, you’re giving your employees the means to creates the specific solutions they need. \n\nAs a result, you’ll further cut down on the demands of your IT department, reducing their backlog and increasing their efficiencies.\n\n## Remain Secure and Compliant with Low Code\n\nIntegrating low code solutions into your business doesn’t have to be a challenge. With the right team, you can streamline the process and start cutting down instances of shadow IT across your organization.\n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":null,"categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-f65c7ba6-f7ac-537f-8780-e02030331e72","title":"Why You Need to Say \"NO\" to More Spreadsheets","publishedAt":"2021-02-03T16:00:00.000Z","_createdAt":"2020-01-16T05:21:29Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/72b0c878f4dd8351d3803d7667bae424db1141ef-680x378.jpg?w=680&h=378&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/72b0c878f4dd8351d3803d7667bae424db1141ef-680x378.jpg?w=320&h=178&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/72b0c878f4dd8351d3803d7667bae424db1141ef-680x378.jpg?rect=1,0,679,378&w=654&h=364&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/72b0c878f4dd8351d3803d7667bae424db1141ef-680x378.jpg?w=680&h=378&auto=format 680w","sizes":"(min-width: 680px) 680px, 100vw"}},"layout":"constrained","width":680,"height":378,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}},"slug":{"current":"warning-spreadsheets-will-ruin-your-business"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,/9j/2wBDAAYEBQYFBAYGBQYHBwYIChAKCgkJChQODwwQFxQYGBcUFhYaHSUfGhsjHBYWICwgIyYnKSopGR8tMC0oMCUoKSj/2wBDAQcHBwoIChMKChMoGhYaKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCj/wAARCAARABQDASIAAhEBAxEB/8QAFwABAQEBAAAAAAAAAAAAAAAAAAUGBP/EACkQAAEEAAQEBgMAAAAAAAAAAAIAAQMEBQYRIRITM0EiMTJhcsE1cYH/xAAYAQADAQEAAAAAAAAAAAAAAAACAwYBBP/EACIRAAIBAgUFAAAAAAAAAAAAAAABAwJCExQhMTIEESJxwf/aAAwDAQACEQMRAD8Az2F4aI0CkBm5zt4dW1ZleqZTlp0xnsYgdyOX1McfC8f6UfLYzXsLeTmDEDC7tvv/ABaHLh2LtR4pLoE8QcW3kW/f3SstM7dzpzfTrv5bGUxDBwC0TCw6e6LrxixYjvGLwsWndt9UQYda0aNxY6tVUjkyh+KD4/SqZT6dv4/aIqhWEZbJ7+i11nRESZOTDh4I/9k="}}}}},"body":"## Looking for a Fast Way to Boost Your Bottom Line? Say \"NO\" to More Spreadsheets. \n\nA single spreadsheet error cost Fidelity $2.6 billion. \n\n**How?**\n\nAn employee forgot to add a minus sign, indicating a loss of $1.3 billion. Instead, the value went in as a profit and the company paid out shareholders.\n\nIn fact, spreadsheets are so bad for businesses that there’s an actual group of experts who meet every year and discuss the issues and risks they pose for organizations. \n\n## 11 Reasons Why Spreadsheets Are Bad For Business\n\nWhile some spreadsheet use is okay. The fact is that most growing businesses over-rely on them. And if you’re not careful with how your business uses platforms like Excel, you could end up ruining your business.\n\nStill need convincing? \n\nSadly, there are plenty of reasons that clearly illustrate just how bad spreadsheets are for collecting, reviewing, and using data in your business.\n\n### 1. Spreadsheets Are Prone to Human Error \n\nAs already mentioned, spreadsheets open the door to human error. With all the cells, rows, and columns, data can be hard to track and manage. \n\nAdd complex formulas into the mix, and you’ve got the perfect storm for data entry errors to occur. More variables mean it's more likely for people to put information into the wrong field, resulting in massive errors.\n\nIf you run a small business, you may be able to recover from some mistakes and losses. But what happens as your business expands? Using more spreadsheets to fill the gaps will only damage your chances of continued success. \n\nThese mistakes may not all end up in the headlines. But when they do, they damage a company, its employees, and its future prospects.\n\n### 2. Fixing Problems in Spreadsheets Is Challenging\n\nThere’s no update you can install to remove human error from manual entry. Even if you could properly train everyone while adding more people onto teams (to lighten each team member's workload) for data entry, there’s still a chance for error.\n\nAdditionally, fixing problems with spreadsheets often comes too late. That’s because spreadsheets work in data silos. And there’s no way to connect them directly to the various platforms existing throughout an organization. \n\nInstead, you have to [manually look over data](/8-warning-signs-that-you-need-to-automate-your-business/), then copy and paste it into the appropriate places in the specific spreadsheet. And this poses a problem as well.\n\nHow do you know if the data is in the right field or not? If you didn’t write the formula, it's very hard to audit spreadsheets. As a result, you have to ask the person who created it to look it over. But if you’ve ever edited your own work, you know how problematic that can be…\n\n![\"girl\"](\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579160414/QuandaryCG/crack-statue.jpg\")
\n\n### 3. Collaboration in Spreadsheets Is (Nearly) Impossible \n\nThe very nature of spreadsheets makes collaboration tricky. If your organization uses Google Sheets, then you can collaborate somewhat. (Excel? Forget about it.) As a result, employees end up sharing spreadsheets over email. And there's a lot of back and forth as they try to get work done.\n\nStill, that process can still lead to data entry errors, deleted values, and duplicate entries. Plus, UX isn’t great for collaborating either. And new data has to be regularly imported. Manually. This means you could be working data in an outdated spreadsheet without knowing it.\n\n### 4. Spreadsheets Damage Transparency\n\nMost spreadsheets compile data from generated reports. This means departments have to run and submit these reports regularly. After that, someone has to compile the information. \n\nThat’s a time-consuming process. \n\nPlus, it also prevents real-time reporting. For example, if your IT department needs a week or two to run and compile the reports, then your data points could already invalid by the time you discuss them. \n\nHow can you make key-business decisions in real-time when so much time has passed since the original data pull?\n\n![\"hammer\"](\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579160480/QuandaryCG/lampost-on-fog.jpg\")
\n\n### 5. Spreadsheets Provide Too Much Unusable Data to Sort Through\n\nSpreadsheets are the data version of Hoarders. Companies collect and collect and collect customer data. Afterward, they silo it into spreadsheets where access is difficult. \n\nFinding relevant spreadsheets and inputting the necessary details manually tends to be a hassle. Plus, employees add a different element to the mix. They often cut corners, letting information falls through the cracks.\n\nAs a result, you end up with an incomplete picture of your business and your customers. Additionally, some departments will have way more data than what's necessary (or relevant). And that's data you’ll have to sort through. Other departments will have fractured, incomplete snapshots. \n\nEither way, it's a jumbled mess. And more work for you.\n\n\n\n### 6. Spreadsheets Are NOT a One-Size-Fits-All Tool\n\nThe main function of spreadsheets is to capture data. Their advanced functions empower users to compile data streams and output results. But, they’re not made for business monitoring, auditing, detailed reports, or any kind of high-level [business process management](/case-study/low-code-efficiency-and-process-improvement/). \n\nUsing them like such is kind of like using a hammer to fix everything. It’ll work great on nails, but you start running into problems the more complex the task becomes.\n\n### 7. Data Is Hard to Find in Spreadsheets\n\n[Employees waste a lot of time](https://www.inc.com/david-finkel/new-study-shows-youre-wasting-218-hours-a-week.html) each day simply looking for information. And it’s hard to blame them. \n\nWith data spread out all over various reports, scattered across files and hard drives, it’s a wonder anyone can find the information they need. Data is only valuable as long as you can access it and leverage it to grow your company. \n\nBut without a clear way to do that, your organization misses out on the overall picture and misses a clear advantage.\n\n### 8. Spreadsheets Have a Steep Learning Curve\n\nMost people have a general understanding of what spreadsheets do. But to use it for high-level business tasks, you need to know how to create and use complex formulas. These formulas aren’t easy to learn. And they vary from company to company depending on the task at hand. \n\nThat means onboarding new employees and training them on spreadsheets for your business will take additional time and run up additional costs. Keep in mind that there’s also a high risk of turnover if you have [too many inefficient processes…](/how-to-cut-costs-while-increasing-efficiency-in-your-business/)\n\n![\"burn\"](\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579160814/QuandaryCG/rock-climbing.jpg\")
\n\n### 9. Spreadsheets Are Insecure (And Unnecessarily Risky)\n\nSpreadsheets aren’t usually password protected. And if they are, the passwords typically aren’t that effective. (They can be pretty easily cracked). \n\nAdditionally, spreadsheets (and their passwords) get shared haphazardly in most organizations. One simple mistake in an email address can send your data spiraling out of your organization. \n\nIt’s also difficult to see who edits spreadsheets, making it hard to hold people accountable for mistakes. Without accountability, fraud can run rampant.\n\n### 10. Spreadsheets Have Horrible UX\n\nLet’s be real here: no one likes looking at spreadsheets. They provide a generic, bland version of the data. And while looks aren’t everything, the interface matters if you want to remember the information.\n\nThat’s because you’re more likely to pay attention to the data if it’s in a form you can understand. People tend to process information visually. \n\nSo, the more visual the data can be presented, the more potential it has to make an impact.\n\n![](\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579151820/QuandaryCG/burning-money.jpg\")
\n\n### 13 Than Other (Better) Solutions\n\nYes. You can purchase Microsoft Office for your office at a relatively low cost. And yes, you can access Google Sheets for basically free. But even if MS Office was free, it would still be more costly than other [automated solutions](/the-benefits-of-custom-workflow-automation/). \n\nEven if your employees entered every single piece of data into these sheets and never once made a mistake, spreadsheets would still be more expensive than other solutions.\n\nWhy?\n\nBecause you have to factor in the labor. Once you start adding up all the time your employees spend looking for spreadsheets, hunting down information, transferring data, fixing mistakes, and even just learning how to use the software effectively, [the costs explode]. \n\nIn short, you’ll pay far more on labor for clinging to the past and over-relying on spreadsheets in your organization.\n\nAnd once you account for the numerous errors, costs will only continue to climb.\n\n## What's a Better Alternative to Spreadsheets?\nBusinesses use spreadsheets to [fill in the gaps](/quandary-connect/) because they don't have the applications and processes in place to move data between systems. The easiest solution, it seems, would be to simply build those systems. \n\nEasier said than done, though. Right?\n\nThe reason why most businesses don't run out and build new systems is because of how much [traditional application development costs](https://buildfire.com/hidden-app-development-costs/). And how long bespoke solutions take. Plus, there's [a lot of risks involved](https://www.softwaresuggest.com/blog/hidden-risks-mobile-application-development-industry/). \n\nYou need to map out, design, test, and deploy a new system. And for businesses with small IT budgets, putting a lot of money into a solution that may or may not work isn't exactly a sound business decision. \n\n**But. There is a solution.**\n\nRather than pursue traditional application development, growing businesses can use low code instead. \n\n[Low code platforms](/low-code-guide) allow users to quickly drag and drop applications into existence with minimal knowledge of code. This empowers small, growing businesses and enterprise organizations alike to build the custom apps they need. For a fraction of the cost. And in a fraction of the time. \n\nIt really is _that_ simple. \n\n## Avoid More Spreadsheets with Low Code \nAs long as your business relies on spreadsheets, you'll struggle to scale it with your continued success. \n\nWhile you won’t get rid of spreadsheets in your business completely, you can help put your business on a path toward scalable success by seamlessly connecting your workflows and apps with low code.\n\nSo, how do you say no to more spreadsheets?\n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":null,"categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-643b08c8-4ed9-57eb-a9dc-c09c487ef75c","title":"How You Can Drive Business Growth During a Recession ","publishedAt":"2021-05-22T13:30:00.000Z","_createdAt":"2021-05-20T20:38:50Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/23d9008286ea8712247c941b3c8e838ed14751ec-1920x1280.jpg?w=1920&h=1280&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/23d9008286ea8712247c941b3c8e838ed14751ec-1920x1280.jpg?rect=0,1,1920,1278&w=320&h=213&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/23d9008286ea8712247c941b3c8e838ed14751ec-1920x1280.jpg?w=654&h=436&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/23d9008286ea8712247c941b3c8e838ed14751ec-1920x1280.jpg?w=768&h=512&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/23d9008286ea8712247c941b3c8e838ed14751ec-1920x1280.jpg?rect=1,0,1919,1280&w=1024&h=683&auto=format 1024w,\nhttps://cdn.sanity.io/images/55lcecww/production/23d9008286ea8712247c941b3c8e838ed14751ec-1920x1280.jpg?rect=1,0,1919,1280&w=1366&h=911&auto=format 1366w,\nhttps://cdn.sanity.io/images/55lcecww/production/23d9008286ea8712247c941b3c8e838ed14751ec-1920x1280.jpg?rect=1,0,1919,1280&w=1600&h=1067&auto=format 1600w,\nhttps://cdn.sanity.io/images/55lcecww/production/23d9008286ea8712247c941b3c8e838ed14751ec-1920x1280.jpg?w=1920&h=1280&auto=format 1920w","sizes":"(min-width: 1920px) 1920px, 100vw"}},"layout":"constrained","width":1920,"height":1280,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}},"slug":{"current":"growth-during-recession"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}}},"body":"## Your Guide to Surviving the Toughest Economic Times\n\nUncertainty can make it difficult for any company to take risks and grow. In fact, most organizations do the opposite: they reduce expenses and try to cut costs where they can. Except, that’s not the best solution. You can only squeeze a lemon so dry, after all.\n\nThe solution to making sure you can survive whatever the market (or the world) throws your way is to rethink how you do business. With leaner systems, automated processes, and a new mindset toward cost reduction, you can make your business \"recession-proof.\"\n\n## Traditional Ways of Budget Cutting Aren’t Enough\nMost businesses rush to draw up a game plan for [how to cut costs](/how-to-cut-costs-while-increasing-efficiency-in-your-business/) when the market shifts. But rushing to cut costs opens your company up to missed opportunities. \n\nThe first things to go are non-essential travel, unused subscriptions, and unnecessary services. Marketing, vehicle expenses, and staffing are other expenses that businesses quickly reduce to pad their cash flow right. \n\nIt's a start. **But that’s not enough...**\n\nIn fact, these types of measures often do more damage than good because they give businesses [a false sense of cost reduction](https://www.mckinsey.com/business-functions/strategy-and-corporate-finance/our-insights/five-myths-and-realities-about-zero-based-budgeting).\n\nBy overlooking how your business functions at a time like this, you risk burning through resources [while remaining inefficient](/8-warning-signs-that-you-need-to-automate-your-business/). \n\nTo come out on top, you need to rethink how your business functions. And with a few small, strategic enhancements, you can streamline your organization to thrive in uncertain times.\n\n**Think Darwin**: If your business doesn’t quickly adapt to this new environment, it faces extinction. But with the right mindset, your company can evolve quickly.\n\n![\"bones\"](\"https://images.pexels.com/photos/236482/pexels-photo-236482.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=750&w=1260\")
\n\n## 5 Common Mistakes Businesses Make in a Recession\nAside from ineffective cost-cutting measures, businesses often make costly mistakes during recessions that slow growth. Worse, these mistakes can even cause the business to fail.\n\n### 1. Continuing the Current Course \nWhen the market pivots, your company needs to follow suit. If you continue with the way things are, your company will likely feel the consequences of not adapting at some point down the road. And by then, your business might be on a path to ruin it cannot avoid. \n\n### 2. Panicking\nEven with a dire market outcome, acting irrationally or too quickly can often put you in a worse position than you were before or would have been had you stayed your current course. If you want your company to thrive in a bear market, you need a well-thought-out strategy based on changing industry and societal variables.\n\n### 3. Overlooking Core Workflows \nCompanies tend to cut what they view as discretionary expenses first ([marketing, for example](https://www.qualitylogoproducts.com/blog/marketing-budgets-dollars-cut/)). Meanwhile, they overlook how their business functions and the waste inherent in many inefficient processes. As a result, they save a few pennies when they could be saving dollars. \n\n### 4. Shutting Down Lead Generation\nFocusing on maintaining current relationships is a strategic move in a recession. But ignoring business opportunities during market shifts is a drastic mistake. You need to find new ways to expand lead generation into new avenues and maximize returns on your outreach.\n\n### 5. Being Complacent\nWhile market shifts happen, “hoping things will work out” or trying to “figure it out” as you go isn’t the right mindset. Make no mistake, business is always changing (whether the market is good or bad.) And if you think your business will just slip into a new groove without a real sound strategy, you’re in for a shock. \n\n## The Biggest Mistake Businesses Make During a Recession\n\nBusinesses looking to cut costs quickly often make a simple, but very foolish mistake. They cut the number one asset they can leverage to grow their business: their employees. Make no mistake, laying off personnel should be the VERY last thing you do if you want to come out on top during a recession. \n\nTo begin with, there are much better alternatives. \n\nFurloughs, part-time work, temporary suspension of benefits, and unpaid time off can help reduce costs temporarily. With that buffer, your company gets the time it needs to **find the REAL resource** wasters in your business: [unoptimized processes](/process-consulting/). \n\nThere’s a secret to coming out on top when the market takes a dive. You look inward at the business processes dragging your business down. Then, you create a plan to optimize them, reducing waste and inefficiencies. \n\nAfterward, you lean on your employees to innovate and deliver high value to your customers, building up your company’s momentum again. \n\n![\"box\"](\"https://images.pexels.com/photos/4226206/pexels-photo-4226206.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=750&w=1260\")
\n\nOnce the market rebounds, you’ll have locked in ways to grow revenue while running leaner than ever before. Plus, you’ll still have your superstar staff with you. As a result, your company can make leaps and bounds when the market turns upward. \n\nThis cannot be overstated. Downsizing should be your last option. The cost of hiring employees, the psychological impact of cutting jobs, and the learning curve for new talent mean that you'll be playing catch up long after the market returns to normal.\n\nMeanwhile, your competition will slip ahead while you're, stuck recruiting, training, and filtering out new hires. (Not to mention reactivating your marketing plan.)\n\n## Problems Facing Businesses During a Recession\n\nAny time the market hints at a sign of recession, budgets tighten. People grow more cautious of their spending. Revenue stalls. Executives fail to hit their marks. And everyone turns to cost-cutting measures with the hopes that trimming back a few expenses will save them until the next boom.\n\nThe truth is that while you need to identify and eliminate waste, cost-cutting alone won't get your business through a recession. In fact, most businesses overly on it. As a result, they end up doing more damage. \n\nStill, cost-cutting is important. And it should be your first point of action if you feel that your bottom line is at risk in the future. These are a few of the major budget drainers:\n\n### Lack of Support for Remote Work\nNowadays, more and more companies are embracing remote work. They've seen a positive impact with employees working from home. More productivity, fewer office expenses, better results. \n\n![\"meeting\"](\"https://images.unsplash.com/photo-1588196749597-9ff075ee6b5b?ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&ixlib=rb-1.2.1&auto=format&fit=crop&w=967&q=80\")
\n\nStill, many businesses struggle to let go of traditional work cultures. They feel that employees perform better when they're in the office. This close-minded approach means that it's harder for them to adapt when external factors make going into the office impossible or unlikely. \n\n### Inefficient Communications\nYour staff spends “an estimated 28 percent of the workweek managing email and nearly 20 percent looking for internal information or tracking down colleagues who can help with specific tasks,” according to McKinsey. Needless back and forth, lost and missed communications, and trying to find physical documents make your employees drastically inefficient.\n\n### Decentralized Data\nBad data costs US businesses over 3 trillion each year. Many businesses don’t have their data centralized. This leads to duplicate or inaccurate data. It also creates the opportunity for costly data entry errors. \n\nAnd these get expensive fast. Silos also make it impossible to have transparency throughout your business, leading to lost opportunities. \n\n### Disparate systems\nYour legacy systems hold you back. The amount of code and technical debt makes scaling them or adding new features cost-prohibitive. Often, these systems trap businesses, forcing them to restrict their future offerings around limited offerings. \n\nQuickly, a system that was supposed to give your company the advantage turns into lead weights.\n\n## Strategies to Grow During an Economic Recession\nWhen consumers lose confidence in the stability of their future, it reflects in their purchases. Businesses are no different. People will be cautious and careful, at least at first. \n\nThe key to increasing efficiency and growing during tough economic times is to turn your business into a recession-proof machine.\n\n![\"sticker\"](\"https://images.unsplash.com/photo-1541960071727-c531398e7494?ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&ixlib=rb-1.2.1&auto=format&fit=crop&w=750&q=80\")
\n\n\n### Use Readily Available Dashboards to Access Intelligent Data\nData is more vital than ever in a recession. You need up-to-date, accurate details on your customer, market, and vendors at all times. And you need it in real-time. \n\nWith that kind of transparency, you can make the strategic decisions necessary to deliver on your customer’s precise demands and evolve your business beyond your competition’s reach. \n\n### Embrace Effective Communication\nClear communication is vital, not only between departments but also across departments as well. You need to establish clear systems of communication that prevent redundancies, miscommunications and forgotten or lost tasks. \n\nDevelop Stable and Reasonable Processes for Business Continuity\nYour business needs to be agile. If one thing has been more apparent now than ever, it’s the need for your business to have the ability to sidestep unpredictable events. \n\nThat means embracing systems and processes that keep your business going while ensuring the safety of employees in ANY situation: \n\n**Video Conferencing**: Teams achieve success through communication. Emails and chats only get you so far. You need an accessible way to keep the collaboration going at all levels without pause.\n\n**Cloud-Based Data**: On-premise systems force your employees to be on-site. Without mobility, your business can easily be locked down by unpredictable events. Relying on the cloud means that your staff can access mission-critical information on the go. \n\n**Enforce Efficacy**: Your team needs to feel empowered to take action. Any slowdowns during periods of uncertainty cause exponential drag. Your employees need access to the tools needed to complete tasks without barriers slowing them down.\n\n### Incorporate a Decision Matrix\nYou need a simple way to delegate decisions between the executive, management, and IC level. With a decision matrix, you can make that happen efficiently. \n\nThis increases your employee buy-in and accountability. However, it also allows your employees to finish more tasks without the fear of micromanagement.\n\n![\"writing\"](\"https://images.unsplash.com/photo-1502404768591-f24d06b7a366?ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&ixlib=rb-1.2.1&auto=format&fit=crop&w=1500&q=80\")
\n\n## How to Set Up a Successful Remote Workplace Culture\nNow, more than ever, businesses are embracing remote work. But without a successful remote workplace culture, your systems will bog down employees, limiting their productivity while creating more problems. \n\nInstead, you need to have the right systems in place to support your employees as they work remotely, so your business can succeed. No matter the situation. \n\n### Utilize Video Sharing\nWith travel restricted and social distancing in place, video conferencing will be crucial if you want to keep business moving along as smoothly as before. \n\nWith a stable platform for video conferencing, you can speak to new clients, teams, and employees and carry on business, no matter the situation.\n\nLoom, Zoom, and UberConference are a few well-trusted options.\n\n### Incorporate Communication Platforms\nYou need an accessible and secure communication platform. Slack and Basecamp are great communication platforms your teams can use to keep in touch with each other as you go about your daily tasks. \n\nPlus, they’re easy to use. That’s key if you want to [ensure employee adoption](https://www.postbeyond.com/blog/employee-participation/) and secure communication.\n\n### Use Task Organizers and Project Management Tools\nAdopting a project management system like Asana or Trello will help ensure the completion of essential tasks. \n\nThese systems allow for the creation of extensive to-do lists and tracking along with integrations to various platforms so that teams can monitor projects. And they have systems for notification and review that way employees don’t lose track of mission-critical tasks.\n\n## How Centralized Data in Your Business Provides the Advantage\n\nThe clear benefit to centralized data is that it allows your company to actually do something with it. Most companies collect vast amounts of data that sit in separate [(ruinous) spreadsheets](/warning-spreadsheets-will-ruin-your-business/) never to see the light of day. \n\nBut with a centralized system pooling data from your entire organization, you’ll have everything you need to reduce costs and find opportunities. \n\n![\"building\"](\"https://images.unsplash.com/photo-1571786256017-aee7a0c009b6?ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&ixlib=rb-1.2.1&auto=format&fit=crop&w=1000&q=80\")
\n\nHere are the benefits of increasing transparency across your business with centralized data:\n\n### Optimize Existing Data\nData allows you to see what your customers expect and how you’re meeting those needs. When you centralize your data, you can sort through it more efficiently. \n\nAs a result, you get a clearer image of your organization allowing you to find weak points that you can improve. \n\nFrom boosting customer satisfaction to investing in strategic initiatives, you’ll have better insight into choosing the best paths for your business on the roads ahead.\n\n### Make Faster, Better Decisions\nWith real-time data collected in a centralized system, you’ll have the most accurate and complete image of your organization. This will allow you to quickly act in situations where timing is crucial. \n\nAvert disasters. Mitigate losses. Find strategic initiatives. You’ll have the power to act fast once you centralize your data.\n\n### Provide Simple, Actionable Reports\nRather than having to access multiple dashboards and create various reports that your team then needs to homogenize and sort through, if all your data is centralized, your reporting will be uniform and accessible. \n\nThis cuts down on miscommunication or errors in translating metrics from report to report, saving your business from potentially catastrophic mistakes. \n\n### Maintain Your Data Easier\nData is fluid in that it’s always changing. However, when you have customer information, for instance, stored in various systems, it can cause delays or inaccuracies. Sometimes these inaccuracies are minor. \n\nOther times, they can cost you entire accounts. But with a centralized system of data, you’ll have the most accurate picture of your clients, customers, and prospects.\n\n## Enforce Consistency Across Your Business\nThe larger your organization is, the more variables you have to manage. When you add mobile or remote workers into the mix, the need to ensure consistency across your business becomes critical. \n\nWhether enforcing standard procedures, practices, outcomes, everyone in your business needs to be on the same page. \n\n## Successful Integrations for Your Business\nEvery business needs multiple systems to meet customer demands. You have an ERP, [CRM](/advantage-crm-small-businesses/), AP software, Project management tools, and various communication platforms in your business. \n\n**And that’s just to name a view...**\n\nEach one of these systems has its own way of collecting data and passing information. The key to streamlining your business and reducing costs is to integrate as many of these systems as possible. \n\n### Quickbase Pipelines\nIf you’re looking for the simplest way to connect all your business’s data systems, Quickbase Pipelines can help you. The platform provides intuitive automation between all of your company’s SaaS tools. \n\nThat means you can connect OneDrive, Gmail, Slack, and many more with a few simple clicks and virtually no knowledge of code. \n\nAs [a low-code platform](/25-shocking-facts-about-low-code/), your team can effortlessly design the specific pipelines they need to carry out their jobs more efficiently. \n\n[Quickbase’s](/what-is-quick-base/) visual interface helps your team build various pipelines that they can string together into multi-part workflows and have:\n- Many tools and steps\n- Conditions\n- Use date/time conversions\n\nYou can also [schedule pipelines](https://help.quickbase.com/pipelines/scheduling_pipelines.html) to work at certain times or instances and transform your data all without having a Quickbase app in your various workflows. That’s true customization.\n\n### Workato’s Integration Automation for Business\nOver 21,000 companies are already familiar with [Workato](/workato-solutions) and how this low-code iPaaS tool can help better connect their businesses. With intelligent automation and integration, Workato helps you work with your IT to design the business process optimization you need. \n\nAll while keeping your business secure and compliant. \n\n**Connect over 200 business applications: **Jira, Salesforce, ServiceDesk, Hipchat, Confluence, and [more with integrations from Workato](/workato-solutions/). As an iPaaS, you can rapidly get the integrations you need on a budget and set them up in a fraction of the time. We’re talking days and hours, not months. \n\n**The platform’s accessibility makes it an asset to businesses of any size. **Using automated workflows it calls “recipes”, Workato streamlines your workflow processes from initiation to completion. \n\n**You can break down how it works in 3 stages:**\n1. Connect - You connect your business apps (On-premise or cloud-based). \n2. Trigger – You create the circumstances that trigger the automation.\n3. Actions – Once triggered, the automation carries the task from start to finish. \n\n## Why You Need to Automate Your Business Processes\n\nWithout automated processes, you’re wasting time running back and forth, trying to complete tasks that robots could do. Effortlessly. With many of the low code platforms out there, you can streamline your workflows, reducing the number of clicks and touchpoints necessary to complete a task. \n\nAnd with the proper integrations in place, your business processes move across platforms easily.\n\nEvery business can benefit from [business process automation](/workflow-automation-software/). With automation in place, you can streamline and expedite entire departments in your organization. And because you’re breaking down data silos, you gain more transparency in your organization. \n\n**That allows you to stay proactive in how you manage your business:**\n\n- **Cut Costs: **With clearly mapped workflows, you can quickly replace inefficient systems with better solutions. You can also find and eliminate waste from shadow IT and maverick spending. \n- **Negotiate AP terms**: With [a clear view of your procurement](/what-is-strategic-procurement/) vendors and their markets, you can track performance, take advantage of discounts, and even leverage other vendors for better deals that save your business money. \n- **Clear Employee Metrics**: With all your employee data in one system, you can map out progress, set goals, and provide accurate evaluations for your staff. This will allow you to raise the bar and inspire your employees to grow.\n- **Identify Opportunities**: There’s profit to be made in any market. Increase your long-term revenue by negotiating agreements based on current company needs.\n\n![\"cheers\"](\"https://images.unsplash.com/photo-1527529482837-4698179dc6ce?ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&ixlib=rb-1.2.1&auto=format&fit=crop&w=1500&q=80\")
\n\n## The Upside to Market Downturns\nMarkets always recover. Again and again and again. No matter how tough the time, there's always a brighter end to the day ahead. The question is, where will your business be on the other side of this market shift? \n\nIf you play your cards right and use your time to position your business for future growth, you can come out of any sudden market swing, leaner and more efficient. \n\n### Grow Your Business in Any Market\nYou’re faced with a difficult decision. You need to cut waste and costs but work more efficiently than ever before. You need to extend your reach, not restrict it. Failing to do that will leave your company vulnerable. \n\nAnd that’s all you need to miss opportunities and fall behind your competition. The key is to have a strategy in place that allows you to get ahead when the market shifts.\n\nHow do you make your business recession-proof, giving it the agility it needs to grow and quickly adapt to the market? \n\nBy working with tech consultants with a history of helping businesses redefine their workflows and processes.\n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":null,"categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-412edc7f-fc29-5c8f-820e-da1611979b7b","title":"What Is Workflow Optimization? (And 5 Real-World Examples)","publishedAt":"2021-05-26T16:00:00.000Z","_createdAt":"2020-01-16T08:32:07Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/ee2d5689cef7ca10df021c1cfd1b580652f6ff8b-1920x1280.jpg?w=1920&h=1280&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/ee2d5689cef7ca10df021c1cfd1b580652f6ff8b-1920x1280.jpg?rect=0,1,1920,1278&w=320&h=213&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/ee2d5689cef7ca10df021c1cfd1b580652f6ff8b-1920x1280.jpg?w=654&h=436&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/ee2d5689cef7ca10df021c1cfd1b580652f6ff8b-1920x1280.jpg?w=768&h=512&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/ee2d5689cef7ca10df021c1cfd1b580652f6ff8b-1920x1280.jpg?rect=1,0,1919,1280&w=1024&h=683&auto=format 1024w,\nhttps://cdn.sanity.io/images/55lcecww/production/ee2d5689cef7ca10df021c1cfd1b580652f6ff8b-1920x1280.jpg?rect=1,0,1919,1280&w=1366&h=911&auto=format 1366w,\nhttps://cdn.sanity.io/images/55lcecww/production/ee2d5689cef7ca10df021c1cfd1b580652f6ff8b-1920x1280.jpg?rect=1,0,1919,1280&w=1600&h=1067&auto=format 1600w,\nhttps://cdn.sanity.io/images/55lcecww/production/ee2d5689cef7ca10df021c1cfd1b580652f6ff8b-1920x1280.jpg?w=1920&h=1280&auto=format 1920w","sizes":"(min-width: 1920px) 1920px, 100vw"}},"layout":"constrained","width":1920,"height":1280,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}},"slug":{"current":"5-examples-of-successful-workflow-optimization"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}}},"body":"## How to Identify Workflows and Optimize Them\nWorkflows complicate business operations and make it difficult to scale effectively. If running a business followed a straight line, growing them would be easy. Instead, they expand out like a complex, interconnected web. Each strand of that web is a vital workflow. \n\nBut what exactly is a workflow? And how can you improve your workflows to get more out of your business without wasting your time or money? \n\nThis goes deeper than [cost reduction and employee efficiency](/how-to-cut-costs-while-increasing-efficiency-in-yo\nur-business/), though. Not being able to identify workflows and find areas for improvement can ruin your business. Follow this guide to better understand the workflows in your business and how to optimize these processes.\n\n## What Is a Workflow? \nIn any organization, you have two different categories of work that are carried out, tasks and workflows. A task is a single assignment that an employee completes and moves onto the next task. A workflow is a series of tasks that need to be completed, usually on a reoccurring basis, to complete a task. \n\nIn most small businesses, workflows are fairly linear. However, as a business grows, these workflows become more complex. They can branch out and even morph into an interconnected web. \n\n### Here are some areas you can find workflows:\n- Employee Onboarding\n- Invoicing\n- Supply Chain Management\n- Purchase Approval Requests\n- Vendor Relationship Management\n- IT Change Management\n- Content Marketing and SEO\n- Web Development\n- Sales Prospecting\n- Customer Onboarding and management\n\n\n\n## Why Do You Need to Understand Workflows?\nWithout an understanding of how workflows function in your business, you can't map them out and you can't look for weaknesses in your systems. Ultimately, this makes it harder for you to optimize your processes. \n\nIf you're tired of watching your bottom line shrink, even though you're more successful and profitable, then you need to look at your workflows. Only by understanding how your business manages them can you better learn how to improve them and [scale your growing business](/8-warning-signs-that-you-need-to-automate-your-business/). \n\n## How Do Organizations Manage Workflows?\nManaging workflows in smaller organizations is pretty straightforward. Usually, one employee either carries out the workflow or oversees a team, manually checking up on progress and verifying tasks as needed.\n\nAs an organization grows, so does the complexity of its workflows. Sadly, most organizations don’t build workflows that scale. A lot of the manual processes and legacy systems that existed at the organization’s beginning tend to get expanded on as the company grows. (This creates a huge burden over time.)\n\nWorst of all, organizations rely more and more on the tools and systems they used to manage linear systems with increasingly complex workflows. For example, a growing business that tracked employee training and work hours in spreadsheets continue to do so despite rapidly growing their staff.\n\n[These types of clunky systems](/warning-spreadsheets-will-ruin-your-business/) usually mean that growing organizations often overly rely on their managers, executives, and even employees to manage their workflows. \n\n## What Are the Different Types of Workflows?\n\nWorkflows are multitasked processes that both move and rely on data. But there are also several types of workflows. Some of them solve simple problems, only requiring a few steps. Others deal with intricate, complex, multi-level issues. These types need to connect to other workflows, transferring data back and forth.\n\n### Case Workflows\nThese are more ambiguous types of workflows that don’t have a clear beginning. There is a process to follow, but data has to be collected first (as in an insurance claim, for instance).\n\n### Project Workflows\nThese vary from project to project. But there are systems in place to help the project begin and guide it to completion. Each one is a bit different, so no two projects are the same.\n\n### Process Workflows\nHR, Procurement, etc. These types of workflows are predictable and recurring. Systems need to be put in place to help move them smoothly from start to finish.\n\n_It’s important to note the difference between tasks and workflows because there is a clear difference. Workflows belong to a bigger system and involve data. Tasks (and subsequently, task management) don’t. They’re isolated or mostly isolated tasks that simply need to be completed._\n\nWith all these types of workflows running side by side, it creates a unique network (almost like a brain) in your business. This complexity can be intimidating and overwhelming for growing businesses to process. \n\nBut it’s an aspect of workflow management you’ll need to overcome if you want to optimize your business.\n\n![\"grass\"](\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579165127/QuandaryCG/sunny-grassland.jpg\")
\n\n## 3 Generic Examples of Workflows\nTo get a better understanding of what a workflow looks like in a business, let's take a look at 3 relevant examples. We'll look at inventory management, employee onboarding, and customer relationship management. \n\n### 1. Inventory Management Workflow\nWith inventory management, your workflow begins with tracking your stock. You need to know what's in your warehouse, the rate of use, and the order time to ensure you have stock without waste. Once you start looking at what's needed to successfully manage your inventory, you quickly see the steps involved.\n\nThis is what that workflow looks like:\n1. Inventory reaches low stock \n2. Goods are ordered \n3. Management approves the order\n4. Vendor is contacted\n5. Goods are Delivered\n6. Goods are reviewed, sorted, and stored\n7. Inventory levels are updated\n\nBehind the scenes, there are other connected tasks taking place as well: Order Management, Inventory Control, and Forecasting, Purchase Order Creation, Submission, and Collection, plus all the data analysis in between. \n\n### 2. Employee Onboarding Workflow\nHiring new employees involves multiple workflows that can often span multiple departments. Information moves from HR to the teams and executives, ensuring the right candidate gets the job. But it doesn't stop at the hire. New employees have numerous steps to work through before they finally settle into their new jobs.\n\nThis is what that workflow looks like:\n1. Submit new position to HR\n2. Draft job description for approval\n3. Get approval for job description\n4. Post job description on relevant job boards\n5. Assess candidates based on requirements\n6. Select candidates for interview\n7. Hire the best candidate for the job\n8. Remove job vacancy\n9. Collect and store relevant data securely\n10. Ensure new employee completes relevant training\n\n### 3. Customer Onboarding Workflow \nIf you want to avoid customer churn, you need to actively engage your customers and guide them to see the value in your product. Plus, if you want to enhance your bottom line, you need systems in place to upsell and cross-sell them on various goods and services. And you need to do this all while ensuring they remain happy.\n\nThis is what that workflow looks like:\n1. Send a welcome email\n2. Walk customers through product setup\n3. Point out relevant features\n4. Provide additional support/opportunities to learn more about the good/service\n5. Share regular reports/data with customer illustrating the value they get from your product/service\n 6. Check in with your customers regularly to see how they're doing and ask for feedback\n7. Celebrate their achievements on the platform\n8. Offer additional services and products that can further meet their needs\n\n## What Is Workflow Optimization (Process Optimization)?\nWorkflow optimization or process optimization is the process of streamlining workflows [using automation and integration](/workflow-automation-software/) to connect disparate systems. The end result is a streamlined system for carrying out tasks that remove unnecessary human elements, reducing risk, cost, and bottlenecks. \n\nEvery time a person is involved in a workflow, it creates a bottleneck. If a member of your team needs to manually evaluate every purchase, hunt down employee documents directly, or research vendor data every time a request is made, you're wasting time and resources. \n\nWorkflow optimization lets robots do what they do best (managing data) while letting people focus on what they do best (critical thinking). The end result is a streamlined system that scales with business growth. \n\n![\"](\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579165181/QuandaryCG/sunset-airport.jpg\")
\n\n## Examples of Successful Workflow Optimization\nIf you want to optimize your workflows, you need more than generic overviews of what \"could\" happen if you streamline your business processes. You need to see how workflow optimization has worked for real organizations.\n\nQuandary Consulting Group excels at helping business streamline their workflows with automation and integration. Here **5 real-world examples** that reflect how your organization can benefit from automating business processes based on the kind of results we've gotten for our clients.\n\n### 1. Automating Work Orders\nOne of the world’s busiest airports used to have its facilities management group schedule work orders in Excel by downloading files from their ERP system. This was a manual process that took time and prevented real-time reporting. It also opened the business up to unnecessary risk from manual data entry. \n\nEager to find a better solution, they reached out to Quandary Consulting Group. We worked with the airport to integrate their work orders into a Quick Base application. \n\nFrom there, we automatically assigned flows based on job function and duration. We predicted these using historical hours). Then we helped deploy the system and walked the team through how to use the new application.\n\nBefore optimizing this workflow, this process took 4 people nearly 30 hours per week to complete. After automating it, it took less than 20 minutes to review each week.\n\n### 2. Accounting Automation\n[AiN Group](https://www.aingroup.com/) wanted to reduce their expenses for data entry management. Employees spent hours hunting down cardholders, manually entering in their details, and making adjustments in Excel. Afterward, they uploaded that data into their accounting system. \n\nWe built a custom application for their team that automated this entire workflow. Rather than waste employee time completing these steps, everything happens in the application. More so, it's a self-service management system that requires less than 2 hours per week for the accounting department to complete. A drastic change.\n\n### 3. Procurement Automation\nOne large procurement department completely revamped needed to completely revamp its procurement and payment process. They took up to 100 days to complete payments. Manual entries created errors, slowed their team down, and created payment friction for vendors.\n\nAfter consulting us, we create a customized procurement platform. This system automatically tracked purchases, payments, and vendors. It reduced data entry errors. And it also reduced the payment time to under 10 days (or less if they desire). \n\nOverall, this automation has eliminated 160+ hours of wasted time that was needed each week for double entry and integrating systems. \n\n![\"broken](\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579165715/QuandaryCG/cracked-monitor.jpg\")
\n\n### 4. Streamlined Employee Communications\nSeveral of our clients needed a way to streamline communications between platforms, teams, and clients. However, most businesses over-rely on email. As a result, communication is slow, disjointed, and important messages get overlooked. The damage to employee, client, and customer relations can be severe.\n\nWith Quandary Consulting Group's help, all of our clients can now send customized emails that have either automatic or time-based triggers. This keeps communication in one secure place. And it saves each company a minimum of 10 hours per week from manual processes.\n\n### 5. CRM Automation\nA large heating repair company that was family-owned needed a way to automate its customer service. However, as a family-owned and operated business, they struggled to find a solution that would save them time while maintaining the unique, personable support they offered their customers.\n\nQuandary Consulting Group worked with the business to [build a custom CRM system](/advantage-crm-small-businesses/) in low code. The platform had an intuitive user interface that provided a tailored approach to customer interaction and service while tracking and recording data in one secure location. \n\nAfter deploying the new application, our client saved 2 hours per day (one full workday a week) per employee in administrative tasks. Plus, they could still deliver the individualized support their customers had grown to love and expect.\n\n_Interested in seeing more real-world examples of workflow optimization? Check out [our case studies](/case-studies/)._\n\n![\"lock\"](\"https://images.pexels.com/photos/951408/pexels-photo-951408.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=750&w=1260\")
\n\n## Workflow Management’s Biggest Obstacle\nPeople are great at a lot of tasks, creating unique solutions, designing complex strategies, managing customer concerns, and problems, for example. We’re not good at is managing menial, monotonous tasks. These tasks tend to bore people, drain them, and push them out the door. \n\nWorkflows involve a LOT of menial tasks. Whether you need to move data from one form to the next (or one platform to another), find information in spreadsheets, get signatures for approvals, or store and track down data. Every time one of your employees has to complete these menial tasks a lot of time is wasted.\n\nEvery time there’s a touchpoint in a workflow, it slows down the process. These slowdowns create bottlenecks. And with enough of them, your business (and your bottom line) get put at risk. Orders get delayed. Customers wait longer and longer. Data gets lost, or it's inaccurate due to manual entry errors.\n \n## 5 Benefits of Improving Your Workflows\nBusinesses should always be growing and changing. There are new applications and technologies available every day, all designed to improve our lives. By taking the time to look at your workflows and how to optimize them, you open the door to a range of benefits.\n- **Reduced Inefficiencies:** Mapping out a process alone is enough to see how many extra steps, bottlenecks, and slowdowns exist.\n- **Eliminating Waste**: Improving your workflows will remove redundancies that drain resources. \n- **Improve Customer Relationships**: The quicker you can move problems through your workflows, the easier it is for your team to focus on your customers. \n- **Better Data Insights**: As you break down data silos and connect systems, you'll get a better look at more accurate data you can use to grow your business. \n- **More Agility**: Clunky, inefficient workflows make it harder to adapt to a constantly changing business environment. With agile systems, you'll be more prepared for what the world throws your way.\n\n## How to Effectively Optimize Your Workflows\nWorkflow optimization (or process optimization) gives your industry the best chance to reduce costs and get more out of your business. And with the help of industry experts, you can streamline your workflows faster while reducing the risk and costs associated with improving your business.\n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":"Procurement, new employee onboarding, incident response, form management…every business has workflows. And they’re not all simple, sequential processes. Instead, they often criss-cross over each other. This can complicate making changes. But at the core of every single workflow in your company rests the need to solve a problem. In fact, if you take a step back and look at your organization, you’d probably find workflows in places you didn’t know existed.","categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-11a20174-6f6a-542f-a22f-913aa49244bb","title":"Flawless Business Process Analysis (in 7 Simple Steps)","publishedAt":"2021-05-27T16:00:00.000Z","_createdAt":"2020-01-21T07:02:32Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/5e3a351060097f8d3f45a894d9f3c4d8d2a75aca-2048x1524.jpg?w=2048&h=1524&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/5e3a351060097f8d3f45a894d9f3c4d8d2a75aca-2048x1524.jpg?rect=0,1,2048,1523&w=320&h=238&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/5e3a351060097f8d3f45a894d9f3c4d8d2a75aca-2048x1524.jpg?rect=1,0,2047,1524&w=654&h=487&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/5e3a351060097f8d3f45a894d9f3c4d8d2a75aca-2048x1524.jpg?rect=1,0,2046,1524&w=768&h=572&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/5e3a351060097f8d3f45a894d9f3c4d8d2a75aca-2048x1524.jpg?w=1024&h=762&auto=format 1024w,\nhttps://cdn.sanity.io/images/55lcecww/production/5e3a351060097f8d3f45a894d9f3c4d8d2a75aca-2048x1524.jpg?rect=0,1,2048,1523&w=1366&h=1016&auto=format 1366w,\nhttps://cdn.sanity.io/images/55lcecww/production/5e3a351060097f8d3f45a894d9f3c4d8d2a75aca-2048x1524.jpg?rect=1,0,2047,1524&w=1600&h=1191&auto=format 1600w,\nhttps://cdn.sanity.io/images/55lcecww/production/5e3a351060097f8d3f45a894d9f3c4d8d2a75aca-2048x1524.jpg?w=1920&h=1429&auto=format 1920w,\nhttps://cdn.sanity.io/images/55lcecww/production/5e3a351060097f8d3f45a894d9f3c4d8d2a75aca-2048x1524.jpg?w=2048&h=1524&auto=format 2048w","sizes":"(min-width: 2048px) 2048px, 100vw"}},"layout":"constrained","width":2048,"height":1524,"placeholder":{"fallback":"data:image/jpeg;base64,/9j/2wBDAAYEBQYFBAYGBQYHBwYIChAKCgkJChQODwwQFxQYGBcUFhYaHSUfGhsjHBYWICwgIyYnKSopGR8tMC0oMCUoKSj/2wBDAQcHBwoIChMKChMoGhYaKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCj/wAARCAAPABQDASIAAhEBAxEB/8QAFwAAAwEAAAAAAAAAAAAAAAAAAAMFCP/EACIQAAIBBAIBBQAAAAAAAAAAAAECAwAEERIFIRMVIjFRYf/EABUBAQEAAAAAAAAAAAAAAAAAAAID/8QAGxEAAQQDAAAAAAAAAAAAAAAAAAECERJBUWH/2gAMAwEAAhEDEQA/AM1ei8hG5WSDTChvccdGnw8Gm+Lq7iiH53UsX1yG28zlsa5Jz1SXkdyS7Ek/ZqVXrkct0UZTxiNqsczY6J2+TRUuilToZP/Z"}}}},"slug":{"current":"business-process-analysis"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}}},"body":"## How to Start Optimizing Business Workflows in 7 Easy Steps\nImproving efficiency across your organization comes down to understanding what processes you have in place and how you can improve them. However, mapping out how your business functions and finding weaknesses isn’t straightforward. \n\nLuckily, business process analysis can help you identify areas of improvement so you can scale your systems and business. \n\nEvery business has [processes in place](/5-examples-of-successful-workflow-optimization/). The larger the business, the more interconnected these processes are. Still, most businesses don’t take the time to reflect on their processes. As a result, they tend to have multiple inefficiencies systems that create waste and slow their business down. \n\n## What Is a Business Process?\nA business process is a series of steps taken to get something done. Processes follow a series of steps and create some kind of value for the business. If the steps or the people that manage the process do not perform at levels required for success, the business can struggle.\n\n## What Is Business Process Analysis?\nBusiness process analysis is a strategy used to improve organizational performance. It starts with breaking down the steps of the process and looking for inefficiencies. And it ends with a process improvement strategy designed to streamline existing workflows.\n\nDuring a business process analysis, a team member or [consultant will break down a process](/process-consulting/) into its individual components. They will map out the workflow in detail. And they offer suggestions for improvement that are in line with business goals and message.\n\n![\"glass\"](\"https://images.unsplash.com/photo-1567427018141-0584cfcbf1b8?ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&ixlib=rb-1.2.1&auto=format&fit=crop&w=1050&q=80\")
\n\n## What Is Business Process Modeling? \nBusiness process modeling is the act of creating a visual representation of your organization’s workflows to map out process optimizations. \n\nYou can do this in many ways: flow charts and diagrams work best. But, it’s also possible to use a whiteboard, post-it notes, or simple pen and paper. Keep in mind though, that [workflow mapping software](https://thedigitalprojectmanager.com/flowchart-software/) tends to work best. \n\nYou'll map two different versions of your processes. You’ll map out the first business process model as you research your workflows. And you’ll create a second map that illustrates your ideal state after your process improvements. \n\n## How to Analyze a Business Process (7 Steps)\nAnalyzing a business process is relatively simple as long as you follow a series of steps. It’s important not to cut corners when reviewing processes. Any missed step could multiply inefficiencies later on when you deploy a new solution.\n\nHere’s how to carry out business process analysis: \n\n### 1. List Business Requirements and Objectives\n\nBusiness process analysis should start with the final objective in mind. Every business has different goals. Your processes need to be aligned with these goals, no matter the type or size of your organization. \n\nBefore beginning any optimization of your business processes, you need to list out goals and rank them according to their importance. You should also look to see where they’re connected and how various processes impact those goals. \n\nEvery organization also has rules and guidelines that must be followed. You should note these as you map out your workflows. This will provide guardrails for your process improvements later on. \n\n[Understanding those connections](/everything-you-need-to-know-about-integrations/) will help you map out the processes, giving you a better understanding of how each workflow influences the desired end result.\n\n### 2. Identify Every Business Process\n\nMapping out your organization’s processes is essential to helping you gain a better understanding of them. You cannot start optimizing processes until you understand how they’re all connected in the system. This will help you know how to best go about your process improvement and get you the desired results faster. \n\nTogether with the business objectives, this stage creates a framework for all further business process analysis. And the quality of this stage influences the final results of the analysis immensely.\n\nAs a result, it must be done with close attention to detail. It should not be rushed. Instead, take as much time as needed to fully understand how your business functions and [where the inefficiencies are](/8-warning-signs-that-you-need-to-automate-your-business/). \n\nRemember: It is very important to make connections between your processes and business objectives before moving on. This will help you better prioritize which workflows should be addressed first. \n\nOnce you finish process mapping, you should finalize the large-scale map of processes within the organization before continuing. You want to make sure your process map is as accurate as possible.\n\n### 3. Investigate the Steps of Each Process\n\nListing all process steps within the framework established during the previous stages helps complete the big picture. This stage finalizes the initial research and is fundamental for effective analysis as you work toward process optimization.\n\nAt this stage, you will be getting into even more detail. It is important to list any direct connections to your processes and the effects of each process’s steps on other processes and objectives. These connections will be instrumental in the subsequent analysis stage.\n\nMapping all this out manually can be time-consuming and challenging, but it is essential to know how interconnected your processes are before attempting any type of process improvement. Failing to do this could result in broken systems that ruin your ROI and create more problems.\n\n![\"chart\"](\"https://images.unsplash.com/photo-1557825835-3185803dd474?ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&ixlib=rb-1.2.1&auto=format&fit=crop&w=1050&q=80\")
\n\n### 4. Document Ongoing Cases\n\nAfter building a clear framework for your workflows, you need to check your work by documenting ongoing cases. This stage is essentially a test flight of the process map you created. \n\nTo ensure your process map is correct, it’s best to use 2-3 ongoing processes and map them against your findings. This will help you better see the workflows in action and underscore the accuracy of your research. \n\nIt’s also a great opportunity to focus on the minutiae. Often, people tend to skip over small steps when mapping out workflows. It’s easy to assume that actions are “understood” by all parties. \n\nBut even something that’s as innocuous as, “the employee walks the invoice over to the manager for approval” is a critical step that should not be missed. \n\nAll actions should be accounted for in each workflow. Take the time to document ongoing cases and evaluate the accuracy of your process map.\n\n### 5. Analyze Processes and Make Conclusions\n\nThis is the most critical stage of business process analysis. However, if you’ve followed all the steps carefully up to this point, you’ve completed a majority of the work. You’ll have an accurate process map that’s detailed and paints a clear picture of how your organization functions. \n\nYou’ll also be able to quickly identify inefficiencies, bottlenecks, redundancies, and processes that do not support your business goals. As you analyze your business processes, you’ll begin to see where to prioritize your efforts.\n\n### 6. Suggest Process Improvements\n\nYour detailed analysis should lead to a precise set of actions that highlight areas of improvement in relevant processes. \nA good practice is to rank the proposals according to RICE framework: \n- Reach: How many customers will the initiative impact?\n- Impact: How much closer will the initiative move the needle to the objectives of your business?\n- Confidence: How certain are you that this initiative will be successful?\n- Effort: How much will your business need to invest to improve this process? \n\nThe improvements with the strongest level of confidence that require the lowest effort and offer the highest reach and impact are the ones you should focus on first. And with these details mapped out, it’ll be easier to communicate this to the rest of your organization.\n\n### 7. Facilitate Buy-in and Adoption\n\nPlans aren’t worth the time spent making them without effective execution. Any initiative introduction depends on management buy-in. Usually, the decision-makers do their job based on facts and numbers. \n\nThis is where the ranking of initiatives based on RICE framework comes in handy. However, the quality of initiatives’ adoption depends only on the buy-in of lower echelons. \n\nThe business process analyst’s role, in this case, extends to becoming the champion, showman, locomotive, and salesman of these future initiatives. \n\nFrontline management and their teams usually represent the group most reluctant to accept changes. Onboarding them is a big task and requires a combination of psychology, presentation, and persuasion skills.\n\n![\"meeting\"](\"https://images.unsplash.com/photo-1591115765373-5207764f72e7?ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&ixlib=rb-1.2.1&auto=format&fit=crop&w=1050&q=80\")
\n\nThe stages described above are a generalization based on our experience. Naturally, there are different situations and factors influencing the business process analysis approach. \n\nStill, the constant through any business process optimization is the need to accurately record all details. From the inflows to the steps of the processes themselves to the results that the processes provide. The more accurate your process mapping is, the better chance you have of making lasting, positive change in your organization.\n\n## When Is the Best Time for Business Process Analysis?\nBusinesses are always growing and changing. Ideally, if you’ve never carried out a business process analysis for your organization, you should do so right away. It’s a quick way to see if there are any slowdowns or inefficiencies that are standing in the way of continued success. \n\nHowever, as a business grows and changes, it onboards new technological solutions to meet increasing customer demands. Old technologies become obsolete. And organizations morph into new entities the longer they’re around. That’s the nature of any successful business. \n\nIf you want to ensure that your business runs efficiently, you should carry out routine business process analysis. This will help you identify problem areas before they become harder to fix. \n\nThere are other signs of inefficient processes. Regular slowdowns, bottlenecks, increasing customer complaints, [manual entry errors](/warning-spreadsheets-will-ruin-your-business/), high employee turnover, weak workplace culture, and a bottom line that doesn’t increase despite increased profitability. \n\n## The Challenge With Business Process Analysis\nWhile it helps to map out organizational change and effectively put together a strategy for business process improvement, mistakes can still be made. This is because what looks good on paper doesn’t always go according to plan. And assumptions made during the process analysis may not be as accurate as believed. \n\nThis is why it’s always better to lean on someone with [experience conducting process optimization](/our-approach/). There are a variety of consultants you can rely on to help improve your workflow processes. They have the added benefit of experience to ensure that workflow mapping brings about the solutions an organization needs to reach its goals.\n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":"Business process analyst is often someone who can be a cure for the significant business uncertainties of the modern world. We live…","categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-cae94047-b897-5c2a-b8af-15bff42658d3","title":"The Benefits of a CRM Consultant (And How to Hire One)","publishedAt":"2021-06-03T16:00:00.000Z","_createdAt":"2020-01-21T08:20:15Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/a96a8d216039fb88558ca77881a7b9aa0f0b166d-3600x2400.jpg?w=3600&h=2400&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/a96a8d216039fb88558ca77881a7b9aa0f0b166d-3600x2400.jpg?rect=0,2,3600,2396&w=320&h=213&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/a96a8d216039fb88558ca77881a7b9aa0f0b166d-3600x2400.jpg?w=654&h=436&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/a96a8d216039fb88558ca77881a7b9aa0f0b166d-3600x2400.jpg?w=768&h=512&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/a96a8d216039fb88558ca77881a7b9aa0f0b166d-3600x2400.jpg?rect=1,0,3598,2400&w=1024&h=683&auto=format 1024w,\nhttps://cdn.sanity.io/images/55lcecww/production/a96a8d216039fb88558ca77881a7b9aa0f0b166d-3600x2400.jpg?rect=1,0,3599,2400&w=1366&h=911&auto=format 1366w,\nhttps://cdn.sanity.io/images/55lcecww/production/a96a8d216039fb88558ca77881a7b9aa0f0b166d-3600x2400.jpg?rect=1,0,3599,2400&w=1600&h=1067&auto=format 1600w,\nhttps://cdn.sanity.io/images/55lcecww/production/a96a8d216039fb88558ca77881a7b9aa0f0b166d-3600x2400.jpg?w=1920&h=1280&auto=format 1920w,\nhttps://cdn.sanity.io/images/55lcecww/production/a96a8d216039fb88558ca77881a7b9aa0f0b166d-3600x2400.jpg?rect=0,1,3600,2399&w=2048&h=1365&auto=format 2048w,\nhttps://cdn.sanity.io/images/55lcecww/production/a96a8d216039fb88558ca77881a7b9aa0f0b166d-3600x2400.jpg?rect=1,0,3599,2400&w=2560&h=1707&auto=format 2560w,\nhttps://cdn.sanity.io/images/55lcecww/production/a96a8d216039fb88558ca77881a7b9aa0f0b166d-3600x2400.jpg?w=3440&h=2293&auto=format 3440w,\nhttps://cdn.sanity.io/images/55lcecww/production/a96a8d216039fb88558ca77881a7b9aa0f0b166d-3600x2400.jpg?w=3600&h=2400&auto=format 3600w","sizes":"(min-width: 3600px) 3600px, 100vw"}},"layout":"constrained","width":3600,"height":2400,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}},"slug":{"current":"crm-consultant-benefits"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}}},"body":"If you want to avoid gaps in your customer service, expand your bottom line, and lower your costs, then your CRM needs to fit your exact business needs. Whether you already have a CRM in place and you're looking to get more out of it or you need to implement one in your business, a CRM consultant can help you get the most out of that system. \n\nHere's what you need to know about CRM consultants, the benefits they provide, and how working with one can help you maximize your customer relationships. \n\n## What Is a CRM System?\nCRM system stands for Customer Relationship Management system. It is a software tool that allows businesses to organize customer data and easily access it whenever necessary. From onboarding new customers to maintaining existing ones, the best CRMs automate your customer relationships and increase your bottom lines. \n\nToday, managing relationships with customers is a very complicated process. And if you want to compete in your industry, you need a reliable CRM software system.\n\nCRM software connects marketing, sales, and customer service departments of a given company and organizes information about their activities and metrics into one cohesive system. \n\nThe goal of any CRM system is to improve business relations and customer experience. The companies that invest in CRM typically see a significant increase in leads, customer retention, conversion, and sales revenue. And businesses that use CRMs also benefit from more accurate sales reporting, improved sales forecasting, and maximized ROI of their marketing campaigns.\n\n### What Types of Businesses Use CRMs?\n\n- **Both B2C and B2B businesses**: Support marketing, sales, HR, customer service as well as supply chain and partner management.\n- **Startups and Small Businesses**: Provide extensible features at affordable prices, helping new companies compete against the bigger players in their industries.\n- **Enterprise Organizations**: Use advanced CRM features such as [workflow management](/workflow-automation-software), sales and marketing automation, territory management, advanced analytics to cover every aspect in the business cycle and unify operations.\n\nHowever, before you start to reap the benefits of advanced CRM software solutions, you need to understand the capabilities, features, and functions that make CRM systems valuable. \n\nAfterward, you’ll be able to better determine which CRM software is the correct fit for your business. You can also hire a qualified CRM consultant to help you make the right choice.\n\n![\"talking\"](\"https://images.unsplash.com/photo-1556741533-6e6a62bd8b49?ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&ixlib=rb-1.2.1&auto=format&fit=crop&w=1050&q=80\")
\n\n## What is a CRM Consultant?\n\nYour CRM consultant will help you set up the CRM system that will be optimal for your business. They help you navigate the pitfalls of deploying and optimizing your CRM. And they'll also work with your team to onboard the software and accelerate employee onboarding. \n\nWith a CRM consultant, you'll ensure that you get the most out of your CRM without the headache or frustration most businesses face when deploying a new system. \n\n### 5 Benefits of Hiring a CRM Consultant\nYour CRM Consultant is a critical asset to your successful CRM deployment. With the right CRM consultant, you'll be able to:\n\n1. **Choose the Right Platform:** Every business is different. And every CRM is different. A CRM consultant will be familiar with a range of products out there and can help you pick the best one for your exact business needs. \n2. **Save on Expenses:** Without the right guidance, you may end up stuck with a software suite that doesn't suit your business needs, pays more for features you don't need, or make critical mistakes that leave your business exposed to security issues.\n3. **Get More Out of Features:** Many businesses end up paying for features they never use. Or, they use them incorrectly. A CRM consultant will connect your CRM to your existing systems and ensure you get the most out of the platform. \n4. **Optimize the Platform:** There's a lot of work that needs to be done after a CRM goes live. Your CRM consultant will help you test, deploy, and optimize your new system.\n5. **Train Your Employees:** Employee adoption is critical for any new system to succeed. Your CRM consultant will have training procedures in place to ensure your team is quickly onboarding and has success with your new platform. \n\n## 4 Types of CRM Consultants\n\nThere are a lot of different CRM systems out there. As a result, there are a lot of different CRM consultants out there that can support your business. If you already know which platform you want, it's best to work with a consultant that has expertise in that platform. \n\nHere are the different types of CRM consultants out there.\n\n### 1. Dynamics CRM Consultant\n\nMicrosoft Dynamics 365 is a cloud-based enterprise suite that offers ERP and CRM features in one place and gives businesses a comprehensive view of their customers and operations. \n\nThere are business applications to automate sales, marketing, customer service, finance, and operations. They can be integrated with existing systems and with tools like Outlook and Excel. \n\nThe biggest advantage of Dynamics 365 is that you can use it as a subscription, purchase subscriptions by role, and scale it up as your business grows. Plus, businesses can get actionable insights that are based on Predictive Analytics, Machine Learning, and Power BI.\n\nAn experienced Dynamics CRM consultantcan help small- and medium-sized businesses and corporations in different industries take advantage of the great potential of Dynamics 365.\n\n### 2. SAP CRM Consultant\n\nSAP CRM enables companies to provide a smooth and personalized customer experience across multiple channels by anticipating and proactively responding to their customers’ needs. \n\nSAP CRM cloud-based solutions offer advanced capabilities in addition to core CRM functionality and provide technologies based on machine learning and big data insights to power real-time customer experience.\n\nYour SAP CRM consultant will have knowledge SAP business suite and how it supports such areas as marketing, sales, and customer service.\n\n### 3. Zoho CRM Consultant\n\nZoho CRM is cloud-based software for managing sales, marketing, and customer support in a single system. It offers a set of robust features such as intuitive user interface, sales pipeline management, AI sales assistant, workflow automation, comprehensive reporting, email marketing tools, analytics, social media tools, etc. \n\nIt also comes with a nice price tag that is very friendly to SMBs.\n\nThe best way to ensure that your Zoho CRM project is managed and implemented professionally is to hire a qualified and experienced Zoho CRM consultant.\n\n### 4. Quickbase CRM Consultant\n\n[Quickbase](/what-is-quick-base/) is fully-customizable cloud-based CRM software that requires minimal technical training from end-users. It allows you to take advantage of a native drag-and-drop interface and form builders and quickly and efficiently develop custom CRM solutions based on the needs of your company without coding. \n\nYou can build apps by choosing a template and adding modules or starting from scratch. The Quickbase platform is scalable and accessible on any mobile device. \n\nYou can contact [a CRM consultant](/quick-base-solutions/) that has experience in the development and maintenance of QuickBase applications to help you with planning and developing your CRM solution and extending its functionality.\n\n![\"meeting\"](\"https://images.unsplash.com/photo-1552581234-26160f608093?ixid=MnwxMjA3fDB8MHxwaG90by1wYWdlfHx8fGVufDB8fHx8&ixlib=rb-1.2.1&auto=format&fit=crop&w=1050&q=80\")
\n\n\n## How a CRM Consultant Supports Off-The-Shelf Implementations\n\nImplementing a CRM system is an important decision and is one of the hardest tasks for any business. You can’t just buy a new CRM platform with a variety of great features, install it, and expect that your business relationships become better at once and you win more deals. \n\nIn reality, [CRM implementation](/custom-crm/) is a rather complicated process with lots of challenges so you’ll need a lot of planning before you can start.\n\nIf you fail to develop an effective strategy, your CRM implementation can be a complete disaster and will cost you money and productivity. \n\nBut relationships with customers determine the success of any business and that means you need CRM. \n\nIn most cases, it’s quite reasonable to consider hiring an experienced external CRM consultant who can give you good advice on choosing the best option for your specific needs and provide guidance on CRM implementation. \n\n[Consultants typically actively participate](/our-approach/) in the implementation process and can help you at different stages, including business process mapping, choosing a suitable configuration, developing system integration strategies. \n\nYour consultant can give recommendations on how you should optimize the application and take care of security. Besides, they will help you select the right methods to capture, extract, transfer your business data and analyze it.\n\n## How CRM Consultants Support Custom Implementations\n\nWondering whether you should start with buying a canned solution because it is fast and cheap or invests in building custom software? \n\n**Consider the following:**\n- Off-the-shelf software is less expensive but as your business grows, the lack of customization may lead to inefficient manual processes and you’ll eventually need to invest a lot of money in the proprietary software so you could scale effectively.\n- Despite initial costs, [building custom software](/quandary-build/) is a smart decision if you want to scale effectively and the return on investment can be well worth it.\n\n### Why You Need a Custom CRM Solution\nBuilding your own software that is tailored to your company’s specific needs can help make your business more scalable. Here are three benefits to having a custom CRM:\n- It can give you a competitive advantage and help you outperform your competitors who rely on off-the-shelf software.\n- You can build an integrated platform that keeps all your data in one place for faster, more accurate reporting. \n- Your team will be able to work faster and smarter with a custom system in place rather than having to rely on a helter-skelter collection of different programs.\n- As your business evolves and needs change to stay competitive, you will be able to shift technology strategies fast and succeed in the market.\n- You'll get the custom features you need to match your exact business and customer needs, giving you the power to build the best version of your business.\n\n## Choose The Best CRM Consultant\nWhen you make a decision to build custom software, it makes sense to hire an experienced CRM consultant that will guide you through the entire process. \n\nLuckily, the custom development team at Quandary can create a perfect CRM system for your specific business needs and according to your requirements.\n\nYou'll get a powerful application with advanced analytics tools that allow configuring reports for specific business units and roles. And with automated reports, you’ll get actionable insights for data analysis and will never have to use spreadsheets ever again. \n\n(That alone is pretty awesome.)\n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":"CRM consultant helps you set up the CRM system that will be optimal for your business. Customer Relationships Management (CRM) is often…","categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-2a4352a1-c6ea-5d96-9952-4aa480cf9c9f","title":"What Is Business Transformation as a Service (BTaaS)?","publishedAt":"2021-08-27T08:00:00.000Z","_createdAt":"2021-08-28T08:27:21Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/9c2c1af1fcaff7a58332231f971089e0e35feb59-1000x592.jpg?w=1000&h=592&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/9c2c1af1fcaff7a58332231f971089e0e35feb59-1000x592.jpg?rect=0,1,1000,591&w=320&h=189&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/9c2c1af1fcaff7a58332231f971089e0e35feb59-1000x592.jpg?w=654&h=387&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/9c2c1af1fcaff7a58332231f971089e0e35feb59-1000x592.jpg?rect=1,0,999,592&w=768&h=455&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/9c2c1af1fcaff7a58332231f971089e0e35feb59-1000x592.jpg?w=1000&h=592&auto=format 1000w","sizes":"(min-width: 1000px) 1000px, 100vw"}},"layout":"constrained","width":1000,"height":592,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}},"slug":{"current":"what-is-business-transformation-as-a-service-btaas"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}}},"body":"## How to Scale Your Business Faster and Accelerate Success\nSadly, [75% of digital transformation initiatives fail](https://www.steppingstoneglobal.com/2020/05/07/why-75-of-transformation-project-fail-featured-in-bentrepreneur/). Still, organizations feel the pressure to become more efficient. They know that wasting time and resources on manual processes and workflows filled with bottlenecks will cost them their business.\n\nStill, [the high price tag](https://www.lightico.com/blog/the-cost-of-digital-transformation/) that comes with digital transformation doesn’t make the process easier. And with the odds stacked against them, most growing organizations feel like they have to leave their success up to chance. \n\n**But it doesn’t have to be that way.** \n\nRather than get lost in the maelstrom of buzzwords and opaque promises digital transformation provides, there’s a simpler, better alternative that can yield a high ROI. That alternative is Business Transformation as a Service (BTaaS). \n\nRead on to learn more. \n\n## Why Digital Transformations Fail\nDigital transformations fail because the term itself is poorly defined and understood by the people involved. The name itself leaves people to believe that an organization will transform with the help of technology. \n\nAs a result, most business leaders think the process is more or less buying new technology that will transform their business. \n\n**Nothing could be further from the truth.** \n\n\n\nDigital transformation can be a painful, confusing process that burns through budgets and leaves companies worse off. That alone is frustrating enough for leaders to hesitate on investing in any kind of organizational change. \n\nDigital transformation can also be overwhelming. \n\nEmployees and customers have certain expectations with workflows. Changing these up can cause disruptions that can derail an organization, leading to massive profit loss. Worse, it can result in deploying new technologies that no one wants to use.\n\n**Why does this happen?**\n\nBecause the focus for digital transformation is wrong. Whether a business chooses to work with a vendor or put forth initiatives on their own, more often than not, they focus too intensely on technology, not the results. \n\nTechnology shouldn’t be celebrated. Nor should it be the main drive for transforming your business. It’s simply a tool. The end result is what matters. Unfortunately, digital transformation tends to focus more on the tools rather than the results. \n\nLuckily, there’s a much better approach.\n\n## What Is Business Transformation?\n\nBusiness transformation is the process of revolutionizing the way a business functions. It’s a holistic approach to better understanding what changes need to happen in an organization to better meet goals. \n\nIt’s results-focused, not tools-focused. And as a result, it’s a more successful approach to improving an organization than digital transformation initiatives. \n\n### What Is The Business Transformation Process? \n\n1. **Determine business goals:** Every business transformation needs to have specific, [realistic goals](https://www.inc.com/guides/2010/06/setting-business-goals.html). This helps determine how effective the transformation is.\n2. **Map out processes:** [Visual representations of workflows](https://quandarycg.com/process-improvement-cut-waste-and-improve-business-efficiency) provide a clear illustration of how a business functions.\n3. **Analyze processes:** Process mapping helps identify slowdowns, redundancies, waste, and risk. These are the areas to target for business transformations. \n4. **Establish a baseline for data:** This provides a comparison point to help leaders and employees see how transformations impact business performance.\n5. **Interview major players:** Determine what is needed to get buy-in by speaking with the individuals who will be directly impacted by any process improvements.\n6. **Select the right tools:** [Find the right solutions](https://quandarycg.com/tech-consulting/) that improve (not limit) organizational performance. This could be a custom or out-of-the-box solution.\n7. **Get buy-in:** Establish a positive mindset toward organizational change to help ensure team members embrace new systems. \n8. **Build, deploy, and test solutions:** Build out the necessary solutions to [integrate platforms](https://quandarycg.com/benefits-of-systems-integration/), automate workflows, and improve processes.\n9. **Optimize process improvements:** Once new solutions go live, they need to be improved based on feedback and performance. \n10. **Expand:** Business transformation is continuous. Organizations should continue to look for additional workflows to improve. \n\nThe end goal with business transformation is to reduce labor, costs, bottlenecks, errors, risk, and customer dissatisfaction. This idea should be at the center. \n\n\n\nOrganizations starting out with business transformation should choose a relatively low-risk process with low risk and costs to optimize first. From there, they can move out and improve additional workflows and systems. \n\nThis approach ensures that companies don’t run into detrimental roadblocks that will eat through resources before failing to bring the expected return. It also helps everyone involved see results, increasing buy-in from major stakeholders and cultivating a culture of improvement in the organization. \n\n## Why Is Business Transformation Needed?\nBusinesses that fail to innovate [become irrelevant](https://www.valuer.ai/blog/50-examples-of-corporations-that-failed-to-innovate-and-missed-their-chance). Customer expectations are constantly changing. And your customers use their experiences and expectations developed from working with one brand to judge their interaction with yours. That means if they’ve seen a feature or a benefit somewhere else, they may come to expect it when doing business with you. \n\nNetflix, Amazon, Uber, Apple, AirBNB, these businesses reshaped marketplaces and customer expectations. Other enterprises have similar impacts as well. And as major companies with massive IT budgets continue to innovate, the impact of their business models will undoubtedly affect how your customers think your business should operate. \n\nTo stay relevant and competitive, you need to continue to think of new ways to innovate. If you can improve your time to market, [reduce waste in the production process](https://quandarycg.com/how-to-cut-costs-while-increasing-efficiency-in-your-business/), and give your team the time they need to provide white-glove service to your customers, you’ll put your business ahead of the competition. \n\nThe key to making that happen is to transform your business into an agile entity that can keep up with the fast-changing environment of today’s business world.\n\n## 5 Ways to Ensure Business Transformation Success\nSuccessful business transformation requires a specific, tactical approach. At the heart of transformation, you need these 5 strategies to ensure your investment pays off.\n\n1. **Establish Realistic Goals:** Before committing to any change, there needs to be clearly established goals that can be realistically achieved with improvements.\n2. **Think Strategically:** Transformations need to have a clear strategy behind them that’s designed to maximize returns and buy-in from everyone involved. \n3. **Understand Limitations:** Work within your budget, current operational functionality, and workplace culture. And understand that change takes time.\n4. **Change the Mindset:** [Employees and leadership](https://quandarycg.com/how-to-empower-employees/) need to be invested in change. They should constantly look for ways to improve processes and reach established goals.\n5. **Invest in better systems:** The right technology used properly can drastically increase efficiencies and provide a clear ROI that fuels additional transformations.\n\n\n\n## What Is Business Transformation as a Service?\nBusiness transformation as a service is the process of outsourcing your organizational change to a third-party vendor with experience in helping organizations improve processes. \n\nVendors will work with you to discuss the challenges you face and your goals. Then, they’ll dive deep into your systems and find the root cause of your problems. \n\nIn short, it’s [outsourcing your process improvement](https://quandarycg.com/process-consulting/) to professionals who have experience helping businesses transform their organizations. This gives you more time to focus on your business while working with a partner that can help you maximize the return on your investment in better systems. \n\nBusiness transformation consultants will follow the established process listed above along with the steps to ensure success. And they’ll typically focus on one aspect of your business, first. Only when they have illustrated a clear, positive impact through process improvements do they move toward suggesting additional changes.\n\nThe goal of any effective business transformation consultant is to establish a long-term partnership with the organizations they work with. This way, they can constantly seek out new opportunities to save them time and money. \n\nBest of all, they work hard to ensure their partners stay ahead of the competition because they know that they only succeed when the businesses they work with succeed.\n\n## BTaaS vs DTaaS\nDigital transformation as a Service focuses on the tools needed to change processes and workflows. Business transformation, on the other hand, focuses on changing the foundation of how a business functions so it can remain agile and scale. As a result, BTaas differs from DTaaS in that business transformation consultants focus more on organizational change than technology. \n\nDTaaS focuses on looking at what solutions exist that can help improve your organization. Digital transformation consultants will share new, exciting technologies with you and discuss the impact they can have on your business. \n\nFor example, a digital transformation consultant might discuss how adding [robotics process automation](https://www.uipath.com/rpa/robotic-process-automation) (RPA) to your customer service can improve handle times. They’ll walk you through the benefits and if you agree, they’ll set up chatbots to help improve your customer interaction. \n\nBTaaS focuses on what improvements will best benefit your business. They prioritize the challenges your organization faces. Then, they look to technology to see how it can be improved. \n\n\n\nFor example, a business transformation consultant will notice that your organization is wasting time and money processing manual invoices. So, they’ll suggest building an automated solution that streamlines the process. They’ll align the transformation with your organizational goals and build a solution that has a justifiable ROI. \n\nThe difference is in focus and approach. For the business transformation consultant, it’s less about using the latest, greatest technology and more about ensuring any transformation can help a business reach its goals. \n\n## Pricing Differences Between BTaaS and DTaaS\nBoth BTaaS and DTaaS pricing functions similarly to any “as a Service” model. Businesses pay for the services they use. And as their organizations grow, the cost scales with it at a rate that covers the additional support needed to optimize existing and new infrastructure.\n\nTypically, you can expect a value-based, monthly subscription model with pricing that matches your business requirements. This makes budgeting much easier and keeps projects within scope. There are no surprises and you don’t have to place multiple bids. Nor do you have to worry about bill shock. \n\n## Managing Data Chaos with BTaaS and DTaaS\nAny effective transformation requires clean data to back decisions. As a result, transformation consultants will look to find ways to better collect, transfer, store, and clean data in your organization. That’s because they understand that the key to any successful transformation rests in clear data insights. \n\nYou can expect both business transformation and digital transformation consultants to prioritize data dashboarding and warehousing. They want you to have the clearest picture of your organization as possible.\n\nThis is underscored by the reality that [improving business processes](https://quandarycg.com/5-examples-of-successful-workflow-optimization/) requires systems that move your customer into the digital space. That means you’ll have deeper insights into their wants, needs, actions, frustrations, and satisfactions. \n\n\n\nHowever, to use that data, you need an optimal way to capture, store, and analyze it. And you need to keep it secure. Hence, the role of data warehousing and dashboarding in the transformation process.\n\nWith clear data, consultants can both suggest solutions that can enhance your business. They can confidently point to areas of improvement and illustrate a potential ROI. Plus, once their work is finished, they can clearly highlight how their work impacted your business. \n\n## Business Transformation and Low Code\nWhen it comes to transformation, there’s a clear gap between what an enterprise company can afford and what smaller, growing businesses can afford. Custom application development (in the traditional sense) is very time-consuming and expensive. \n\nIn fact, it’s not uncommon for enterprise organizations to [spend 6 or 7 figures](https://www.fullstacklabs.co/blog/software-development-price-guide-hourly-rate-comparison) and wait 9 months to a year for an app to be built. And given the failure rate for digital transformations, it’s not surprising that smaller companies stick with manual, [inefficient processes](https://quandarycg.com/8-warning-signs-that-you-need-to-automate-your-business/) and solutions longer. \n\n**But that doesn’t have to be the case.**\n\n[Low code](https://quandarycg.com/25-shocking-facts-about-low-code/) provides a great opportunity for growing organizations to get the custom solutions they need to scale their business. With low code platforms, you can rapidly design, deploy, and test unique applications and integrations that can help transform your business. \n\n_All without the enterprise price tag..._\n\nThat means if your company has a limited IT budget, business transformation is still accessible to you. As a result, your business can prioritize affordable transformations that help it scale alongside enterprise organizations. \n\n## Modularization and BTaaS\n[Speed to market is critical](https://www.tcgen.com/time-to-market) with any transformation endeavor. That’s why leading transformation consultants will lean on modular units to keep your business agile while deploying solutions faster. \n\nIn short, BTaaS consultants can quickly build the new system or solution you need to provide a rapid solution to your problem. This works great if you don’t have the budget for an entire overhaul of a process like procurement, but you want to start making improvements to the process. \n\n\n\nYour business transformation consultant can work with your team to build a roadmap for success. Then develop modular units they can deploy that will streamline aspects of your workflows. \n\nAs your business realizes the ROI on these initiatives, they’ll have greater trust and more budget to invest in building out additional modular units. This approach is great for smaller businesses struggling to handle growth and looking for ways to get out from under their systems. \n\n## Business Transformation and Change Management\nWithout team buy-in, any [transformation initiative will fail](https://hbr.org/1995/05/leading-change-why-transformation-efforts-fail-2). To get team buy-in, transformation consultants need to work with leaders and employees alike to ensure the solutions they design will be accepted. \n\nThis involves interviewing people whose roles will be directly impacted by any business process transformations. After all, who knows more about the problems of a process than those who work with them daily. \n\nConsultants will find out where the slowdowns are and what solutions might be possible. \n\nThey’ll also learn what strategies have been tried before and why they failed. And they’ll learn what methods should be avoided due because of how the business or its teams function. \n\nTransformation consultants understand that change involves risk. And they’ll work hard to reduce any risks to the key stakeholders in the processes they optimize.\n\nFinally, they’ll work with employees to help them onboard new systems and they’ll train them on process improvements. This hands-on approach to change management ensures new processes stick and deliver the promised results. \n\n\n\n## The Need to Invest in Better Systems\nUltimately, business transformation sets itself apart from digital transformation in that it’s less about increasing the number of applications your business uses and more about investing in better systems. Remember, success is measured in business outcomes.\n\nProcess improvement alone will only get you so far unless you look for ways to leverage technology to break through bottlenecks and reclaim waste. Instead, you need to invest in better systems and look for the return they provide. \n\nWhile cost reduction is a goal, it is not the goal. Rather, the goal is to build a more agile business that scales and gives your team time to innovate while exceeding expectations. \n\nAs a result, the best measure of performance is to look at how much more profitable your organization is after you invest in better systems. \n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.\n","shortDescription":null,"categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-fde4674e-eb9c-59af-8b10-9c9ef815c8a8","title":"14 Business Leaders Discuss Transitioning to Invoice Automation (And the Benefits)","publishedAt":"2022-03-10T16:00:00.000Z","_createdAt":"2022-03-02T11:20:51Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/58e710c846b69826f71e26ce7399d2aee0919d5c-1920x1040.jpg?w=1920&h=1040&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/58e710c846b69826f71e26ce7399d2aee0919d5c-1920x1040.jpg?rect=0,1,1920,1038&w=320&h=173&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/58e710c846b69826f71e26ce7399d2aee0919d5c-1920x1040.jpg?rect=0,1,1920,1039&w=654&h=354&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/58e710c846b69826f71e26ce7399d2aee0919d5c-1920x1040.jpg?w=768&h=416&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/58e710c846b69826f71e26ce7399d2aee0919d5c-1920x1040.jpg?rect=1,0,1919,1040&w=1024&h=555&auto=format 1024w,\nhttps://cdn.sanity.io/images/55lcecww/production/58e710c846b69826f71e26ce7399d2aee0919d5c-1920x1040.jpg?w=1366&h=740&auto=format 1366w,\nhttps://cdn.sanity.io/images/55lcecww/production/58e710c846b69826f71e26ce7399d2aee0919d5c-1920x1040.jpg?rect=1,0,1919,1040&w=1600&h=867&auto=format 1600w,\nhttps://cdn.sanity.io/images/55lcecww/production/58e710c846b69826f71e26ce7399d2aee0919d5c-1920x1040.jpg?w=1920&h=1040&auto=format 1920w","sizes":"(min-width: 1920px) 1920px, 100vw"}},"layout":"constrained","width":1920,"height":1040,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}},"slug":{"current":"14-business-leaders-discuss-transitioning-to-invoice-automation-and-the-benefits"},"author":{"id":"-765e4c81-f3b0-5ed3-b290-cae32bdad35b","name":"Kevin Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}}},"body":"Automating your invoice processing can drastically reduce costs while freeing up loads of time for your team to focus on critical tasks. And that’s just a fraction of the [benefits](/key-invoice-metrics-that-matter/)…\n\nReducing late payments, taking advantage of discounts (bulk order, order consolidation, and early payment), eliminating the paper trail, improving transparency and efficiency across your supply chain, the list goes on and on.\n\nIf that’s the case, then why do growing businesses still [cling to manual invoice processing](/automate-purchasing-in-your-business/)? \n\nThe truth is that change can be scary.\n\nMany businesses don’t know what to expect when they switch to a new system. As a result, many postpone their transition to [invoice automation](/how-invoice-automation-works/).\n\nTo give you peace of mind, we spoke with leaders at several businesses about their experiences with transitioning to invoice automation.\n\nHere’s what they had to say about their experiences and the benefits.\n\n## 7 Business Leaders Share Their Experience Transitioning to Invoice Automation\n\nWondering what it’s like to transition from a manual invoicing process to an automated one? These business leaders share their personal experiences with the process.\n\n![\"quandary\"](\"https://cdn.sanity.io/images/55lcecww/production/9202ce7b1a577b4213d5167a21886890d6e8bcbc-458x458.jpg?w=1000&h=1000&fit=max\")
\t\t\t\n\t\tWe work with manufacturing clients, helping them buy and sell two classifications of equipment: Fabrication equipment and CNC equipment.
\n\t\t\t@LinkedIn![\"quandary\"](\"https://cdn.sanity.io/images/55lcecww/production/21636527c1bfcc4a2cbdc36ca38d2fe12c34da03-232x221.png?w=1000&h=1000&fit=max\")
\t\t\t\n\t\t![\"quandary\"](\"https://cdn.sanity.io/images/55lcecww/production/c5059b2956a17a944fbf6a7700aca7a3226a2b62-250x250.png?w=1000&h=1000&fit=max\")
\t\t\t\n\t\tFindPeopleFast helps users find people by finding the complete biographical data to verify the people you search online and their public records.
\n\t\t\t@Linkedin![\"quandary\"](\"https://cdn.sanity.io/images/55lcecww/production/fa16bac2e6a9220f6bb1a0bc848fbbf8f750f98a-1024x1024.jpg\")
\t\t\t\n\t\tWe perform deep dive research on business software with the aim of helping small business owners find the right products for their needs.
\t\t\t\n\t\t\t@Twitter\n\t\t![\"quandary\"](\"https://cdn.sanity.io/images/55lcecww/production/6bf474b2f7a628fd170c733b5d0bc7f68b760df3-305x306.png?w=1000&h=1000&fit=max\")
\t\t\t\n\t\tVPNOverview covers all topics on VPNs, online privacy, internet security, and internet freedom.
\n\t\t\t@Linkedin![](\"https://cdn.sanity.io/images/55lcecww/production/8fcf90ab6943c2e45c5a67c45abc7c3f8b93e0eb-800x800.jpg?w=1000&h=1000&fit=max\")
\t\t\t\n\t\t![\"quandary\"](\"https://cdn.sanity.io/images/55lcecww/production/55b2b108a544bf7c8eb459a498c8774df04743ee-314x314.jpg\")
\t\t\t\n\t\tI am a Tech Expert, Microsoft Excel MVP, and have been awarded the prestigious \"Excel MVP Award\" by Microsoft for my contributions in sharing my Excel knowledge and helping people.
\n\t\t\t@Linkedin![\"quandary\"/](\"https://cdn.sanity.io/images/55lcecww/production/d618f98e50a1f17aa7a8e93a860d442193405e7e-169x169.jpg\")
\t\t\t\n\t\tAquarium Store Depot offers a limited selection of vetted products to make it simply the aquarium hobby so beginners can thrive.
\n\t\t\t@Linkedin![\"office\"](\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579152663/QuandaryCG/annie-spratt-wgivdx9dBdQ-unsplash-980x655.jpg\")
\n\n## 6. Outsource\nDespite a bad reputation, outsourcing can give you high-quality products and services at a reduced cost. And you don’t need to outsource abroad either. Working with contractors based in cities with a lower cost of living often charge lower rates, helping you reduce costs. \n\n## 7. Reduce Wages\nThis should only be used as a last resort. Reducing wages can damage employee morale. However, if it’s wage reduction or dismissal, employees will often prefer wage reduction. Still, be very careful before reducing wages. There are plenty of other **(better)** cost-cutting measures.\n\n## 8. Combine/Bundle Purchases\nA lot of organizations miss out on the cost-cutting benefits of combining purchases and services. Rather than letting each department order what they need, you can combine orders or requests and get bulk discounts. With software, insurance, and other products, you can often get discounts for bundling your needs with the same providers.\n\n## 9. Go Green\nReplacing dated appliances, lights, and fixtures with long-lasting, energy-efficient alternatives. Reduce the use of paper by going paperless. [Using smart thermostats](https://www.kw-engineering.com/how-small-businesses-save-money-ac-air-conditioning-smart-thermostats/) and appliances can also help you reduce energy bills. And establishing a workplace culture that focuses on reducing carbon footprints can also help you achieve additional cost reduction.\n\n## 10. Reassess Your Services and Products\nBusinesses tend to rely on the, “If isn’t broke, don’t fix it” mindset. But that approach is in direct opposition to cost reduction. You should regularly revisit the type of services and products you provide. Ask yourself, “Do our customers want this? Is there a better or cheaper way to deliver the same or better level of service? What are our competitors doing?” \n\n## 11. Evaluate New Products/Services Costs\nBefore adding new functionality to an existing product, expanding your service line, or building out a new product, you need to consider the cost. Most organizations [underestimate the cost of projects](https://www.pmi.org/learning/library/project-management-accomplishment-value-procedure-1832). This can stall development and tie up critical resources. It can also put an organization at unnecessary risk. And always evaluate the ROI before launching a new product.\n\n## 12. Combine Staff Events\nRather than keep team-building activities and training second, get the most out of each event you schedule by combining them. You’ll cut costs while still maintaining a positive workplace culture. Also, look at the time of day and week for certain activities. You may save more money by shifting the time around. \n\n\n\n## 13. Replace Unproductive Staff\nMost likely, there is at least one member of your team that’s underperforming. While you may be holding off on releasing them due to a number of personal reasons, there comes a time when letting them go is more cost-beneficial than keeping them around. \n\n## 14. Promote Productivity Over Hours Worked \nShift the mindset away from working long hours and focus more on accomplishing tasks. There’s a certain point where more hours doesn’t result in more productivity, anyway. With this change in mindset, your employees will produce more results. \n\n## 15. Reduce Maverick Spend\nUnapproved spending (or [Maverick Spend](https://www.purchasecontrol.com/blog/maverick-spending/)) is particularly rampant in organizations without clear insights into purchase order approvals. By [increasing transparency in your procurement process](https://quandarycg.com/the-procurement-management-strategic-playbook), you’ll reduce unapproved spending, consolidate orders, and get discounts on goods and services that keep your company within budget. \n\n\n\n## 16. Integrate Systems\nData siloes can ruin your business. The more siloes, the more blind spots. And the more blind spots, the more likely it is for waste uncontrolled maverick spending, fraud, and theft to occur in your business.\n\n[By integrating systems and applications](/everything-you-need-to-know-about-integrations) in your organization, you’ll increase transparency and make it harder for malicious spending to happen. \n\n## 17. Review Previous Cost-Cutting Strategies\nOrganizations often have to put tasks on hold. Unexpected things happen and that causes the focus to shift. Rather than waste time and resources reinventing solutions, review previous cost-cutting strategies and see if they’re still applicable. \n\n## 18. Reduce Meetings\nMost meetings are an expensive waste of time. On average, [organizations spend 15% of their time](https://hbr.org/2014/05/your-scarcest-resource) in meetings, 37% of which are meaningless. Meetings should be short, only involve key players, and have a strategic goal. Remove any meetings that don’t meet these criteria. And use other channels like presentations, email, and memos to share information. \n\n## 19. Evaluate Potential Process Improvements\nWhen’s the last time you evaluated the workflows in your organization? As businesses grow and their customers’ needs change, simple systems often become a tangled mess. [Continuous process improvement](https://quandarycg.com/process-improvement-cut-waste-and-improve-business-efficiency) focuses on constantly looking for ways to improve workflows.\n\n## 20. Transform Business Processes\nIn 60% of jobs, [at least 33% of the activities](https://www.mckinsey.com/featured-insights/future-of-work/jobs-lost-jobs-gained-what-the-future-of-work-will-mean-for-jobs-skills-and-wages#part1) can be automated. Automation and integration reduce the need for time-intensive, manual tasks. Integrations [connect your disparate systems](https://quandarycg.com/benefits-of-systems-integration/). And automation moves the data between chose systems efficiently. \n\nFor example, if you're still manually processing invoices, you're wasting a lot of time and money. Manually processing invoices can cost between $12 - $40 per invoice. The quickest way to reduce costs in your business is to move from manually processing invoices to automating the process. (That only costs around $3.50 to process...an incredible difference.)\n\n## 21. Ditch The Legacy Systems\nLegacy systems are time and resource-intensive to maintain. On average, a company spends $3.61 per line of code. With the average-size application at 300,000 lines of code (LOC), that comes to $1,083,000 per application to maintain and fix legacy software.\n\nPlus, [33% of engineer's time ](https://stripe.com/files/reports/the-developer-coefficient.pdf?ref=hackernoon.com)goes to dealing with technical debt. That's time wasted on repairing existing software, not working on new innovations that could increase revenue. \n\n## 22. Leverage Low Code Platforms\n[Low-code](https://quandarycg.com/low-code-guide/) provides an easily approachable solution to reduce inefficiencies while reducing costs in businesses of any size. \n\nIn short, low-code platforms make it easy for anyone to quickly drag and drop new applications into existence. All without extensive coding, testing, or building of back-end infrastructure. \n\nAs a result, you can [build the apps you need](/quandary-build/) and connect them to your existing systems at a fraction of the cost of traditional, custom app builds. By doing this, you'll be able to scale your systems to support your growing business without burning through your budget on IT resources.\n\nEven better, you can train your team to become [citizen developers](https://quandarycg.com/citizen-developer-pros-cons/) (full time employees who can easily build the technical solutions they need). With citizen developers, you can cut IT costs without sacrificing quality. This leads to[ faster (and more affordable) application development](https://quandarycg.com/citizen-developer-statistics/) and more business agility.\n\n## 23. Deploy Robotic Process Automation (RPA)\n[Robotic process automation](https://www.mckinsey.com/business-functions/mckinsey-digital/our-insights/the-next-acronym-you-need-to-know-about-rpa) (RPA) is great for rapidly managing transactional-based tasks that are highly repetitive and rule-based. It also provides a very high ROI ([between 30% - 200%](https://www.uipath.com/rpa/robotic-process-automation) in the first year.)\n\nLeveraging AI, bots can do everything from extracting data to moving files and folders. They can even interpret text, engage in conversations, and understand unstructured data. With RPA, you can reduce the time spent on menial tasks, giving your staff more time to [focus on vendor relationships](https://quandarycg.com/vendor-relationship-management/) or value add activities.\n\n![\"eye](\"https://images.pexels.com/photos/577585/pexels-photo-577585.jpeg?auto=compress&cs=tinysrgb&dpr=2&h=650&w=940\")
\n\n## 24. Invest in Better Systems\nThere is only so much you can do to improve your business as it is now. At some point, if you want to see a truly impressive ROI, you need to rethink how you do business. And that means organizational transformation.\n\nThat shouldn't scare you. And no, we're not talking about 7-figure plus IT projects that may or may not yield a positive ROI. \n\nInstead, we're talking about a strategic approach to improving the functionality of your business by investing in systems designed to increase efficiencies and cut costs. But to build those systems, you need to invest in the right technology. \n\nLuckily, as we mentioned, low code makes it easy to build custom applications and integrations for a tiny fraction of what custom application development costs. Still, there is an initial investment in the system, training, and cultural shift. \n\nEffective business transformation starts with a cost-cutting strategy. And while the other tactics on this list are about removing costs, building better systems requires spending more money now knowing that the ROI will pay out immensely over time. \n\n## 25. Work With Business Transformation Specialists\nThere are a lot of ways to cut costs in your organization. Some are quick wins. Others will take time. And still, there are approaches that may end doing more harm than good. That's why if you won't want to waste money trying to save money, you need to team up with experts. \n\nWorking with consultants that specialize in business transformation will save you time and money while ensuring any investment you make in better systems yields a high return. \n\nRather than get tangled up in business expense reduction, you need to work with a team that can leverage experience gained in multiple channels to help you avoid expensive mistakes and reduce waste quickly.\n\n### What Quandary Offers\n\nAt Quandary Consulting Group, [business transformation specialists](/tech-consulting/) can help you improve your workflows and systems by building custom applications and integrating your disparate systems. \n\n _Always_ on time. _Always_ within budget.\n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":null,"categories":[{"title":"Business Transformation"}]}},{"node":{"id":"-7d8a56b6-0003-51fe-b053-694f71e6d844","title":"56+ Critical Low-Code Statistics to Review for 2024","publishedAt":"2024-01-09T13:00:00.000Z","_createdAt":"2020-01-15T09:09:19Z","mainImage":{"asset":{"gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/543cd1de8572551d76247717eec8c06dfdedc8fb-1920x1281.jpg?w=1920&h=1281&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/543cd1de8572551d76247717eec8c06dfdedc8fb-1920x1281.jpg?rect=0,2,1920,1278&w=320&h=213&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/543cd1de8572551d76247717eec8c06dfdedc8fb-1920x1281.jpg?rect=0,1,1920,1280&w=654&h=436&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/543cd1de8572551d76247717eec8c06dfdedc8fb-1920x1281.jpg?rect=0,1,1920,1280&w=768&h=512&auto=format 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Shuler","image":{"asset":{"_id":"image-214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745-jpg","gatsbyImageData":{"images":{"sources":[],"fallback":{"src":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format","srcSet":"https://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?rect=1,0,861,745&w=320&h=277&auto=format 320w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=654&h=565&auto=format 654w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=768&h=664&auto=format 768w,\nhttps://cdn.sanity.io/images/55lcecww/production/214de3faacf7010e5e2e27dcb14f3a8ddcbc7358-862x745.jpg?w=862&h=745&auto=format 862w","sizes":"(min-width: 862px) 862px, 100vw"}},"layout":"constrained","width":862,"height":745,"placeholder":{"fallback":"data:image/jpeg;base64,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"}}}}},"body":"As the transition from traditional application development to low-code continues, it’s important to know what low-code is, why it matters, and how it can transform the way work gets done in your business.\n\nThese stats on low-code will give you all the information you need to make an informed decision when adopting the platform to support application development in your business.\n\nAfter you scroll through the latest low-code stats, be sure to check out our facts about low-code as well. While stats are informative, the facts behind the movement explain why more and more businesses are choosing the low-code path.\n\n## Critical Stats on Low-Code\n\n### Low-Code Market Trends for 2024 and Beyond\n1. The global market forecast for low-code is around [65 Billion U.S. by 2027](https://www.statista.com/statistics/1226179/). And it's expected to reach [$187 Billion by 2030](https://www.globenewswire.com/news-release/2020/11/10/2123468/0/en/Global-187-Billion-Low-Code-Development-Platform-Market-to-2030.html). That's a CAGR of 31.1% for 2020 - 2030.\n\n_This is up from $10.3 Billion in 2019 with COVID 19 driving the shift due to increased remote work environments, the need for businesses to be agile, and the drive for lean, more efficient business systems._\n\n2. By 2025, organizations will build [70% of their new applications](https://www.gartner.com/en/newsroom/press-releases/2021-11-10-gartner-says-cloud-will-be-the-centerpiece-of-new-digital-experiences) using low-code or no-code platforms. (This is up from less than 25% in 2020.)\n\n### Low-Code Adoption in Businesses\n\n3. Most Enterprises (80%) will have policies in place for [citizen developers](https://quandarycg.com/citizen-developers-in-construction-pros-and-cons/) by 2024, [according to Gartner](https://www.gartner.com/en/newsroom/press-releases/2021-06-10-gartner-says-the-majority-of-technology-products-and-services-will-be-built-by-professionals-outside-of-it-by-2024). \n\n_This will likely be an effort to reduce strain on IT departments while collectively improving workflows as businesses work in increasingly unpredictable markets._\n\n4. Currently, [72% of IT leaders](https://www.zdnet.com/article/5-cio-initiatives-that-should-be-topping-its-agenda/) state that their ticket backlog interferes with strategic projects. In fact, they spend much of their time maintaining legacy systems. \n\n5. [26% of executives](https://www.cio.com/article/193919/the-road-to-modern-delivery-low-code-development-market-speed-and-the-future-of-it.html#_ftnref2) believe low-code platforms are the most critical investment in automation (up from 10% since the pandemic).\n\n6. [82% of companies](https://appian.com/blog/2018/are-companies-truly-prepared-for-digital-transformation.html) cannot attract and retain the software engineers/developers they need. And this number may increase in the wake of the Great Resignation. \n\n### Facts on Low-Code Use\n\n7. Prudent enterprises ([as defined by Appian](https://assets.appian.com/uploads/2019/03/forrester-tlp-lowcode.pdf)), value the flexibility (83%), speed (63%), and automation (67%) qualities that low-code provides. These qualities matter more as businesses look for ways to fast track their digital transformations while reducing cost, risk, and waste in their organizations.\n\n8. Gartner states that [by 2023](https://www.gartner.com/en/documents/4005412), there will be 4x more citizen developers than professional developers at large enterprises.\n\n9. Citizen integrator tools (low-code platforms) will reach mainstream use [within 2 - 5 years](https://www.zdnet.com/article/top-8-trends-shaping-digital-transformation-in-2021/). \n\n10. [According to McKinsey](https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/developer-velocity-how-software-excellence-fuels-business-performance), organizations with the best tools drive \"Developer Velocity\" and they're 65% more innovative than bottom-quartile companies. Additionally, retention rates are 47% higher for companies that can provide access to these tools during development. \n\n_Low-code was considered by these companies as a critical tool for supporting \"Developer Velocity.\" And companies that embraced the citizen development movement scored 33% higher on innovation._ \n\n11. In [a 2017 report](https://www.techrepublic.com/article/report-60-of-apps-are-built-outside-of-it-and-thats-a-good-thing/) from 451 Research and Filemaker, Inc, 82% of firms stated that app development outside of IT was important. The piece noted that almost 60% of custom apps were made outside of IT. \n\n_According to Gartner, that number could reach [70% by 2024](https://www.theregister.com/2021/11/10/gartner_it_symposium/) thanks to low-code._\n\n12. Forrester estimated that by the end of 2021, [75% of all enterprise software](https://venturebeat.com/2021/07/24/low-code-a-promising-trend-or-a-pandoras-box) would be made with low-code. \n\n13. By 2023, businesses will develop [more than 500 million apps](https://www.businesswire.com/news/home/20191029005144/en/IDC-FutureScape-Outlines-the-Impact-Digital-Supremacy-Will-Have-on-Enterprise-Transformation-and-the-IT-Industry) in the cloud (equivalent to the number of apps developed in the last 40 years). The majority of these will be to support digital transformations. \n\n_If this is the case, then Charles Lamanna, Corporate vice president of the citizen applications platform at Microsoft says that [450 million of these apps](https://www.cnbc.com/2020/04/01/new-microsoft-google-amazon-cloud-battle-over-world-without-code.html) will be built using low-code because there isn't enough talent out there to meet demand without it._\n\n14. By 2024, [75% of enterprises](https://www.zdnet.com/article/top-8-trends-shaping-digital-transformation-in-2021/) will use at least four low-code platforms for citizen development initiatives and business application development.\n\n15. Spurred forward by the pandemic, [over 50% of medium and large enterprises](https://www.outsystems.com/1/low-code-application-platforms-gartner-/) will use a low-code or no-code platform for application development. \n\n16. According to [Gartner's survey on citizen development](https://blogs.gartner.com/jason-wong/importance-citizen-development-citizen/), 41% of respondents currently had citizen development initiatives in place. And 20% of those that don't have them in place are in the process of developing or evaluating initiatives.\n\n_Organizations will fill an increasing pull to adopt these systems as they become more widespread and their benefits become more well-known to developers and IT leaders._\n\n17. [47% of developers](https://www.nuxeo.com/blog/low-code-essential/) said they don't have access to the tools they need to build applications fast enough to meet deadlines. And 41% of developers want more than half the apps their organizations make to be built on low-code platforms. \n\n_Rather than replacing developers, low-code streamlines their workflows, helping them build better apps faster._ \n\n### Stats on the Benefits of Low-Code\n\n18. [73% of CFOs](https://multiviewcorp.com/blog/six-questions-finance-teams-should-be-asking-themselves) state their businesses are already streamlining workflows and processes with automation and integrations.\n\n19. [Businesses report](https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/beyond-hiring-how-companies-are-reskilling-to-address-talent-gaps) a major skill gap within their IT department, second only to Data Analytics.\n\n20. The average salary for a software developer in the US for 2022 was $110,140 [according to US News](https://money.usnews.com/careers/best-jobs/software-developer/salary).\n\n21. [88% of IT leaders noted](https://www.zdnet.com/article/92-of-it-leaders-are-comfortable-with-the-use-of-low-code-tools-by-business-users/) that their workload increased during the pandemic with 60% saying it increased by more than 50%. And only 37% of IT leaders saying they finished the projects assigned to them the previous year.\n\n22. [IDC also found](https://appian.com/resources/resource-center/whitepapers/idc-business-value-of-low-code-development-and-intelligent-process-automation.html) that low-code spread up the software development lifecycle by 62% for new applications and 72% for adding new features, achieved an additional $19.8 million in annual revenue and increased productivity by 123%. \n\n23. [84% of enterprise organizations](https://assets.appian.com/uploads/2019/03/forrester-tlp-lowcode.pdf) have turned to low-code development to reduce strain on their IT departments as of 2018. They see low-code as an asset to further digital transformation faster.\n\n24. Low-code allows the average company to avoid hiring two IT developers, providing an additional [$4.4 million in business value](https://venturebeat.com/2021/08/31/risks-and-rewards-of-low-code-tools/#:~:text=According%20to%20Mendix%2C%20the%20average,years%20from%20the%20apps%20designed.) over three years plus labor reduction.\n\n25. Low-code can speed up application development [by a factor of 10](https://www.forrester.com/blogs/why-you-need-to-know-about-low-code-even-if-youre-not-responsible-for-software-delivery/), meaning that developers can brainstorm, build, test, and deploy new apps in days or weeks instead of months. \n\n26. Low-code and no-code platforms can reduce the time needed to build custom applications [between 50% -90%](https://www.redhat.com/cms/managed-files/mi-451-research-intelligent-process-automation-analyst-paper-f11434-201802.pdf) vs. traditional application development that relies on coding language. \n\n27. [An IDC report](https://appian.com/resources/resource-center/whitepapers/idc-business-value-of-low-code-development-and-intelligent-process-automation.html) found customers earned an ROI of 509% after five years using low-code and intelligent process automation. And [100% of low-code enterprises](https://assets.appian.com/uploads/2019/03/forrester-tlp-lowcode.pdf) earn an ROI from from their platforms.\n\n### Stats on Low-Code Use Cases\n\n28. Statista released a report on worldwide low-code application usage for 2021 with [33% of respondents](https://www.statista.com/statistics/1263327/low-code-benefits-organizations-use-applications/) stating data modeling and visualization as their primary use. Data security, automating processes, and e-commerce apps were other use cases mentioned by responders.\n\n29. Main reasons businesses use low-code according to [research from OutSystems](https://www.outsystems.com/1/state-app-development-trends/):\n - Accelerate Digital Transformation and Innovation\n - Reduce IT Backlog & Increase IT Responsiveness\n - Reduce or Avoid Legacy Debt\n - Reduce Dependency on Hard-to-Hire Technical Skills\n - Protect Technology Against Churn\n - Empower Citizen Developers to Improve Processes\n\nYou can find more specific use cases of [low-code here](https://www.techtarget.com/searchsoftwarequality/tip/Review-these-9-low-code-use-cases-and-industry-examples). Or, you can review [our case studies here](https://quandarycg.com/case-studies/).\n\n### Stats on Challenges with Low-Code Adoption\n\n30. While [4 out of 5 businesses](https://www.globenewswire.com/news-release/2022/03/09/2400432/0/en/Low-Code-Development-Industry-is-Projected-to-Achieve-a-Global-Market-Size-of-US-187-Bn-by-2032-Currently-US-Accounts-For-the-Largest-Market-Share-in-the-World.html#:~:text=In%20the%20US%2C%20four%20out,as%20opposed%20to%2056%25%20globally.) in the US currently use low-code, there are still 20% that do not. Worldwide, that number is 23%. \n\n31. [According to Appian](https://assets.appian.com/uploads/2019/03/forrester-tlp-lowcode.pdf), 31% of enterprises currently using low-code haven't built or delivered any of their highest-value applications.\n\n32. The Outsystems's State of Applications Development Report from 2019 states several reasons businesses provided as to why they do not currently use or have a plan to use low-code: \n - Lack of knowledge about low-code: 43%\n - Concern about \"lock-in\" with a platform or vendor: 37%\n - Don't think low-code fulfills needs: 32%\n - Concerns about low-code app scalability: 28%\n - Concerns about low-code app security: 25%\n\n33. The workforce continues to change. Currently, [millennials make up 35%](https://teamstage.io/millennials-in-the-workplace-statistics/) of the US workforce. By 2025, millennials will make up 75% of the workforce. Gen Z made up 11.6% of the workforce in 2020 with that number expected to rise significantly.\n\nThis is a generation tied into technology with little patience for dated systems or clunky workflows. As both customers and employees, they expect processes to be streamlined and applications to be mobile. Low code can help businesses meet those expectations.\n\n### Low-Code Accessibility Statistics\n34. In a 2018 survey, [Mendix discovered that](https://www.mendix.com/blog/infographic-low-code-application-development-trends/): \n - 25% of their low-code developer community have no background experience in code.\n - Instead, 40% of users have a background in business.\n - 70% of the developers without any background experience in low-code learned how to build applications in one month. And 28% learned how to do it in under two weeks.\n - 72% of those who answered were deploying applications in 3 months with low-code vs. the six or months needed for traditional app development. \n\n35. In a [2019 survey from Appian](https://www.globenewswire.com/en/news-release/2019/05/09/1820665/0/en/Survey-79-of-IT-Developers-Say-Low-code-Can-Improve-Key-Aspects-of-Job-Satisfaction.html), 79% of IT developers said that low-code can improve job satisfaction by reducing pressure, demands, and stress on departments. \n\n### Statistics on Low-Code Developer Salary Ranges\n36. Low-code developer salaries typically range [between $108,491 - $122,388](https://www.salary.com/research/salary/employer/siemens/low-code-no-code-developer-and-consultant-sisw-salary) depending on skills and experience. \n\nSome estimates have base pay [estimated at $77,236](https://www.glassdoor.com/Salaries/low-code-developer-salary-SRCH_KO0,18.htm) with bonuses around $26,890. These bonuses can include things like profit sharing, commission, etc. \n\nWhether you're an expert on one platform or can navigate multiple low-code platforms can also impact your salary.\n\n## 5 Important Facts About Low-Code\nWhile statistics are useful, the merits of low-code go beyond the numbers. Below you'll find several critical points that underscore the importance of low-code. \n\n### 1. Low-Code Platforms Use Less Code\nForester coined the term “low-code” in 2014 and [has since modified the definition](https://go.forrester.com/blogs/why-you-need-to-know-about-low-code-even-if-youre-not-responsible-for-software-delivery/), “Low-code platforms employ visual, declarative techniques instead of traditional lines of programming. Both developers and non-developers can use these products, and they require less training to start. Common features include reusable components, drag-and-drop tools, and process modeling. Individuals or small teams can experiment, prototype, and deliver apps in days or weeks.\"\n\n### 2. Low-Code and No-Code Are NOT the Same\nLow-code requires some basic coding knowledge. No-code platforms, on the other hand, rely completely on a visual user interface. \n\nBoth programs use code. However, they hide most of it from the end-user to make it easier to use. This way, you don't need to sort through stacks of code to create a program.\n\n### 3. Citizen Developers Democratize Software Development\nThe concept of citizen developers dates all the way back to 1982, from a book written by James Martin called Application Development Without Programmers. It spawned a fourth-generation programming language using computer-assisted software engineering tools. Sadly, the movement fell short when it over-promised and under-delivered. \n\nStill, as low-code and no-code platforms become increasingly accessible and collaboration becomes easier, entire teams can work together to develop solutions. As a result, teams can build the precise [business applications](https://quandarycg.com/business-application-development-growth/) their people need.\n\n### 4. Drag-and-Drop Interfaces Make App Builds Easy\nLow-code uses visual modeling with drag and drop interfaces to help citizen developers interact with a visual representation of the code easily. With a little training, employees can rapidly create and secure scalable software.\n\n### 5. COVID Fuels Low-Code Adoption\n[The pandemic pushed](https://techcrunch.com/2020/08/27/covid-19-is-driving-demand-for-low-code-apps/) the need for low-code apps. With more people working at home, more people need accessible tools and systems that streamline their work from their home office. \n\nBusinesses dealing with budget cuts also needed to find ways to continue to add features to meet growing expectations. As a result they turned to low-code.\n\n## 15 Reasons Why Businesses Are Switching to Low-Code\nThere are several important factors driving businesses to either empower their IT team with low-code platforms or train non-developers on how to use these platforms. These points explain why and help you better see why your business should consider low-code.\n\n### 1. CIOs Struggle to Fill Tech Positions\n[83% of CIOs struggle](https://www.techrepublic.com/article/cio-jury-83-of-cios-struggle-to-find-tech-talent/) to hire staff to help meet increasing demands. The main gaps are in analytics, information management, and big data. \n\nThe tech demands of organizations are stronger than ever, but the pool of qualified applicants is small. This can force IT departments to overwork their staff.\n\n### 2. There's an Unprecedented Demand for Programmers\nBetween 2020 and 2030, the BLS predicts that the economy will [add 667,600 computer science jobs](https://www.bls.gov/ooh/computer-and-information-technology/home.htm). That growth rate of 13% will be fueled by an increase in cloud computing, information security, and big data for businesses.\n\nAs more organizations look to streamline processes with integrations and automation, the need for people with a background in computer programming grows as well. This is due to the reality that businesses realize they need an effective digital strategy to stay ahead of competitors. \n\n### 3. Salary for Software Developers Continues to Increase\nThe average salary for [software developers is $110,140](https://www.bls.gov/ooh/computer-and-information-technology/software-developers.htm) as of May 2022. And, there are more than 189,200 software developer job openings in the US with companies struggling to fill these positions. \n\nFueled by supply and demand, the massive pull of talent has pushed salary premiums up, giving businesses with larger IT budgets the power to collect more talent. \n\n### 4. Technical Debt Accounts Wastes IT Budget \nTechnical debt is the cost companies pay to maintain and fix code in applications. On average, a company spends $3.61 per line of code. With the average-size application at 300,000 lines of code (LOC), that comes to $1,083,000 per application.\n\nWhat's worse, [33% of engineer's time](https://stripe.com/files/reports/the-developer-coefficient.pdf?ref=hackernoon.com) goes to dealing with technical debt. This huge hindrance prevents software engineers from focusing on building the tools businesses need to scale their business and better serve customers.\n\n### 5. Major Industries Are At Risk\nIncreasingly, large businesses will struggle to maintain customer relationships. Five major retail banking businesses (consumer finance, mortgages, SME lending, retail payments, and wealth management) will be [at risk by 2025](https://www.mckinsey.com/~/media/McKinsey/Industries/Financial%20Services/Our%20Insights/The%20Fight%20for%20the%20Customer%20McKinsey%20Global%20Banking%20Annual%20Review%202015/McKinsey_Global%20Banking%20Annual%20Review_2015_d.ashx). \n\nThe reason? \n\nAttackers will drive prices lower due to margin compression. These leaner businesses will be able to offer more features and stronger relationships at a lower cost. \n\n### 6. Low-Code Is Affordable\nLow-code cost varies and usually runs as a subscription service. The more applications a business runs, the greater the cost. Estimates can be as low as [$25 per month](https://www.trustradius.com/low-code-development) to over $5,000 for enterprise-level software.\n\nCost scales with use. As a result, small businesses only pay for what they use, freeing up resources for other initiatives.\n\n### 7. Low-Code Has a Range of Use Cases \nWhile low-code platforms can be used to develop simple automation and integrations, they can also be used to build complex, enterprise-level applications. \n\nYou can build everything from a custom ERP to a custom CRM. And businesses often work with support partners or vendors to [automate procurement](https://quandarycg.com/procurement-automation-services/), HR, and other complex workflows. \n\n### 8. Low-Code Is Extremely Customizable and Scaleable\nLow-code works similarly to how building blocks work. You can quickly build and customize the applications you need using prefabricated sets of code or integrations (Workato refers to these as [recipes](https://app.workato.com/recipes/browse)). \n\nThis allows you to rapidly build custom solutions. Tweak them after to meet changing demands. And scale them to match the needs of your growing business.\n\n### 9. Low-Code Is Secure\nMany organizations have a hodge-podge collection of applications that they move data between with spreadsheets. And they share this data via email. \n\nThis puts them at unnecessary risk. All it takes is for an email or password to compromise your customer data.\n\nWith low-code, you get the cyber-security of an enterprise-level, cloud-based platform. And you have teams regularly updating those security measures to ensure all their customers stay compliant. \n\n### 10. Low-Code Is Low-Risk and High Reward\nOutsystems has helped businesses like [Schneider Electric](https://www.outsystems.com/case-studies/schneider-electric-low-code-digital-factory/) launch 60 apps in 20 months, with most delivered in just 10 weeks. And [Ricoh](https://www.outsystems.com/1/roi-low-code/) replaced their legacy systems, resulting in a 253% ROI in 7 months.\n\n[Process improvement](/process-improvement-tools) and optimization are often the key focus areas for low-code development. Automation and integration tend to yield rapid ROIs, making low-code an enticing platform for small and large businesses alike. \n\n### 11. Legacy Systems Are Too Expensive to Maintain\nLegacy systems tend to be more trouble (and cost) than they're worth. Over 75% of the federal government’s [$80 billion IT budget](https://www.nextgov.com/cio-briefing/2016/02/white-house-wants-give-agencies-new-pot-money-upgrade-aging-it/125788/) goes to maintaining legacy systems and many are over 25 years old. \n\nLegacy systems hold businesses back by absorbing most of their IT budget, chaining them to dated platforms that underdeliver and limit organizational responsiveness.\n\n### 12. Employees Can Learn Low-Code Quickly\nLow-code is designed to be simple and accessible. Employees only need brief training. From there, they can rapidly create the systems needed to improve businesses. \n\nFor example, the 402nd Software Maintenance Group learned and deployed an enterprise-class HRT application in [two weeks](https://www.appian.com/blog/a-crash-course-in-low-code-development/). \n\n### 13. Low-Code Reduces Steps in the Development Process\nBuilding software with low-code [reduces the steps](https://www.outsystems.com/blog/what-is-low-code.html) in the software development process from 16 to only seven. \n\nWith less code, you'll avoid steps like planning systems architecture, setting up backend frameworks, hard coding, and endless rounds of testing. \n\n### 14. App Development with Low-Code Is Faster\nCompanies can rapidly produce applications within a shorter time span and at a fraction of the cost with low code. There is a lot less code to deal with, after all. And less code means fewer issues. \n\nAs a result, the time to market for most apps is drastically faster. For example, Schneider Electronics launched 60 apps (they created most of those in [just 10 weeks](https://www.outsystems.com/case-studies/schneider-electric-low-code-digital-factory/).)\n\nThis is very important considering that in 2015, [Gartner predicted](https://www.gartner.com/smarterwithgartner/how-to-deliver-enterprise-mobile-apps-faster) that IT departments see the demand for app development grow 5x faster than their ability to deliver. With faster development in low-code apps, IT departments can catch up.\n\n### 15. Low-Code Balances the Playing Field\nLow-code provides a clear alternative to custom application development. It levels the playing field between enterprise companies and growing SMEs by making building business applications more affordable. And it rapidly speeds up the time it takes for apps to go from idea to deployment.\n\n## Top Low-Code Platforms\nThere are a lot of high-quality low-code platforms out there offering a range of packages to support your business. These platforms have the ability to lean on prefabricated builds to push your business apps live faster or create new apps directly on the platform. \n\n### These are the top 12 low-code platforms out there right now: \n1. [Zoho Creator](https://www.zoho.com/creator/)\n2. [Appian](https://www.appian.com/)\n3. [PowerApps](https://powerapps.microsoft.com/en-us/)\n4. [Mendix](https://www.mendix.com/)\n5. [Outsystems](https://www.outsystems.com/)\n6. [AppMaker](https://appmaker.xyz/)\n7. [Quickbase](/quick-base-solutions)\n8. [Track Via](https://trackvia.com/)\n9. [Salesforce App Cloud](https://www.salesforce.com/eu/products/platform/overview/)\n10. [Kissflow](https://kissflow.com/)\n11. [Workato](https://www.workato.com/)\n12. [Pipefy](https://www.pipefy.com/)\n\nHowever, there are more than [220 low-code platforms](https://aimultiple.com/low-code-platform) on the market and [several](https://aimultiple.com/no-code-ai-tool) that use machine learning.\n\n## How to Use Low-Code in Your Organization\nLow-code has very few barriers to entry. Because it's essentially a SaaS platform, you simply need to reach out to the sales team at the leading providers and ask them for a demo. You can easily compare platforms, their features, support, and pricing. \n\nOnce you decide on a platform, you pay a setup license fee and a recurring monthly payment based on use. Price scales with cost, so it's often more affordable than enterprise-level solutions.\n\nThe challenge comes from knowing what types of automations, integrations, and applications to build. Knowing how to map out workflows, identify the root cause of your inefficiencies, and build solutions while onboarding your team to the new processes and workflows can be challenging.\n\nSome of the above platforms offer support services. However, depending on the complexity of your needs, it's often better to work with a low-code vendor. \n\nQuandary Consulting Group partners is a low-code vendor that has helped multiple businesses build the custom solutions they need.\n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":"Low-code continues to transform businesses. These critical stats show why low-code matters, the impact it is having on businesses, and where the trend is heading.","categories":[{"title":"Business Transformation"}]}}],"group":[{"fieldValue":"Business Transformation"}]},"allSanityPost":{"edges":[{"node":{"id":"-ac906d91-20f7-56e0-a358-763c79f525f5","title":"Everything You Need to Become a Citizen Developer","publishedAt":"2023-02-24T06:23:15.996Z","_createdAt":"2023-02-24T06:06:45Z","slug":{"current":"how-to-become-citizen-developer"}}},{"node":{"id":"-c4a8cac2-4a96-5b64-b99d-43236ff640d5","title":"Supply Chain Automation on a Budget (Improve Your ROI)","publishedAt":"2022-04-14T10:00:00.000Z","_createdAt":"2022-04-15T10:48:12Z","slug":{"current":"supply-chain-automation"}}},{"node":{"id":"-f0c9542a-480d-591d-b33d-bff0a7fec7ab","title":"Automating Workforce Management with Low Code","publishedAt":"2022-04-26T15:45:00.000Z","_createdAt":"2022-05-20T15:30:35Z","slug":{"current":"automating-workforce-management-with-low-code"}}},{"node":{"id":"-50f3d9a4-dc70-5ff3-be39-88e18f1fb528","title":"Citizen Developers in Construction (Pros and Cons)","publishedAt":"2022-08-11T09:00:42.670Z","_createdAt":"2022-08-11T09:02:50Z","slug":{"current":"citizen-developers-in-construction-pros-and-cons"}}},{"node":{"id":"-5eddd806-9d1f-551d-8257-050db7e8fcb7","title":"Your Roadmap for Implementing Citizen Developers in RPA","publishedAt":"2022-11-28T16:00:00.000Z","_createdAt":"2022-11-29T08:25:44Z","slug":{"current":"rpa-citizen-developer"}}},{"node":{"id":"-f829a9f3-38ce-5aff-b09e-bd3c8d511168","title":"How to Lead Citizen Developers [Structured Framework]","publishedAt":"2022-12-08T16:00:00.000Z","_createdAt":"2022-12-08T20:40:13Z","slug":{"current":"citizen-developer-framework"}}},{"node":{"id":"-66f37c4c-d49c-5c6d-b53a-8c54b8ba4b78","title":"12 Legendary Advantages of CRMs for Your Growing Business","publishedAt":"2021-01-22T16:00:00.000Z","_createdAt":"2020-01-22T03:29:48Z","slug":{"current":"advantage-crm-small-businesses"}}},{"node":{"id":"-6518be70-c738-5b80-bfd0-fdc2ed35e41a","title":"6 Best Procurement Contract Management Practices","publishedAt":"2021-12-03T06:00:00.000Z","_createdAt":"2021-12-05T10:51:42Z","slug":{"current":"procurement-contract-management-best-practices"}}},{"node":{"id":"-5a18c20c-3020-5a4d-ab88-a143d593c186","title":"How to Conquer Operational Challenges (Your Cheat Sheet)","publishedAt":"2021-06-16T13:30:00.000Z","_createdAt":"2021-06-10T13:55:15Z","slug":{"current":"overcoming-operational-challenges"}}},{"node":{"id":"-af0cd65c-3410-5d2f-a7f0-2bec91df59f2","title":"What's the Difference Between Sourcing, Purchasing, and Procurement?","publishedAt":"2021-09-03T17:00:00.000Z","_createdAt":"2021-09-06T18:04:34Z","slug":{"current":"difference-between-sourcing-purchasing-and-procurement"}}},{"node":{"id":"-71afead1-527d-5cff-ad3f-317b32c4c703","title":"What Is a Citizen Integrator? 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