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Every action your employees take to get a job done consists of several interconnected processes. And chances are that many of these manual tasks are unnecessarily time-consuming and expensive. Worse, they can even [put your business at unnecessary risk](/warning-spreadsheets-will-ruin-your-business/). \n\nIf you're a growing business looking to scale efficiently, you should be automating your workflows. This guide will show you how in 12 easy steps.\n\n## What Is Workflow Automation?\n\nWorkflow automation reduces the problems caused by manual tasks using software to connect systems. Automating workflows in your organization can drastically help a business reduce the time and money needed to operate, freeing up employees to focus on mission-critical objectives while reducing costly mistakes.\n\n##10 Easy Steps to Automate Workflows in Your Business\nIf you're tired of tripping over your systems as your business grows, you need to automate your workflows. Follow these 12 easy steps to scale the systems of your growing business.\n\n### Step 1: Map Out Business Workflows\n\n<a href=\"https://www.forbes.com/sites/blakemorgan/2019/09/30/companies-that-failed-at-digital-transformation-and-what-we-can-learn-from-them/?sh=595cbdaa603c\" target=\"_blank\" rel=\"noreferrer\">Most digital initiatives fail</a> because there’s not a clear roadmap in mind. Your very first step when automating workflows is to map out your business processes. \n\nWithout clearly defined goals, you may end up automating non-essential tasks. Worse, you may end up creating more work for yourself by creating automated processes that require multiple manual processes at various touchpoints.\n\nClearly map out your business processes to find bottlenecks and redundancies. Finding out where automation can provide the best benefit will give you the highest ROI. \n\n**This doesn’t need to be a complicated step either.**\n\n<img src=\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579147063/QuandaryCG/047-980x655.jpg\" style=\"width: 885px; height: 592px\" loading=\"lazy\" alt=\"map\" class=\"lazy\">\n\nUse sticky notes or a whiteboard and map out each process in your business. This keeps it visual and makes it easily accessible for everyone.\n\nYour goal is to find bottlenecks. \n\nWhen processes become too complicated, involve too many steps, or require too many people to verify, they eat away resources. Look for these.\n\nMapping them out helps you see where the problems are in your organization clearly. This will give you an idea of which workflows you should target first. \n\nPay special attention to inefficient workflows. If certain processes have vague instructions, are overly complex, or suffer from communication gaps, you’ll need to take a deeper look. You cannot take shortcuts with automating workflows. That will only create **automated** inefficient processes.\n\n<a href=\"https://www.businessinsider.com/quotes-from-the-worlds-second-richest-man-2013-3?r=US&IR=T\" target=\"_blank\" rel=\"noreferrer\">Bill Gates points this out</a>, _“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.”_\n\nIn those instances, you’d be better off redesigning the workflow for efficiency first. \n\n### Step 2: Establish Clear Process Management Goals\n\n<img src=\"https://res.cloudinary.com/dnla85pdq/image/upload/v1581499333/QuandaryCG/black-dart-pink-attach-on-yellow-green-and-red-dart-board-15812-980x655.jpg\" style=\"width: 885px; height: 592px\" loading=\"lazy\" alt=\"dart\" class=\"lazy\">\n\nOnce you have a visual representation of your business, it’s easy to see where the slowdowns are. However, you don’t just want to start automating right away. Without clear indicators of progress, you’ll be uncertain as to whether or not all this process improvement is actually worth it in the end. You need goals.\n\nTo create automation goals, ask yourself, “How will automation specifically help my business?\" \n\n**You'll want to avoid general goals. Avoid statements like these:**\n- Growth\n- More leads\n- More profit\n- Make people happier at work\n- Because everyone else is doing it\n\nThese are basic goals. \n\nThey're so vague and will fail to guide your business to measurable improvements. They're also business-centric goals. Instead, you should focus on providing a better customer experience. \n\nAt the heart of any successful automation, the best goal is a customer-centric ambition. Your goal should be to improve their experience with your company, making your brand the one they not only trust but enjoy going to for quick solutions to their problems. \n\nAutomation can help redefine your business in numerous ways. \n\nIt can break down tedious tasks so that your back office can move into customer-facing positions. It can give your developers more time to work on innovation. And it can help streamline the distribution of goods. \n\nBut, the main benefit is that the customer has a far better experience with your business.\n\nBefore you begin automating, you need a clear set of customer-focused goals that your organization wants to accomplish. That will help you understand the importance of your automation efforts, keeping you focused during the transition. And it'll give you an easy way to gauge success.\n\n### Step 3: Think About Automating Workflows Strategically\n\nAutomation isn’t as simple as creating a checklist of processes that need to be optimized and then checking them off one by one. \n\nApproaching business process management like this is a lot like trying to fix tangled wires by grabbing one and pulling. You’ll make some progress. But those wins will be short-lived. \n\nSoon, you’ll realize that you made the knot much, much worse. And fixing it will take more time and resources.\n\nInstead, you need to prioritize automating workflows by evaluating efficiency, ease, ROI, and business impact. Done properly, you'll automate tasks in a way \n\n### Step 4: Evaluate Workflow Automation’s Impact on Your Team\nIt’s easy to get carried away with automating once you start to see the results. The notion of slashing labor costs down and saving money by automating workflows will get anyone excited. \n\nBut if you fail to take your team's needs into account, you’ll run into a huge problem: a lack of adoption.\n\nWhen automating workflows, solving your team’s problems should be as important as reducing costs. \n\nIf new systems are too complicated or the learning curve is too high, there’s a chance your team may revert to previous practices or choose their own platforms to work on. As a result, your company could lose money and risk [security breaches caused by shadow IT](/what-is-shadow-it/).\n\n### Step 5: Choosing the Right Processes to Automate\nDespite how efficient your business may be, you most likely have processes that are slow, cumbersome, and unnecessarily difficult. Thinking automation will fix inefficient workflows only ends in disappointment. Automation will simply turn them into inefficient automated processes.\n\n[Successful workflow automation](/everything-you-need-to-know-about-integrations/) means rethinking how your organization does business. You may need to repair or completely rebuild old workflows before you try automating them. \n\nDon’t be afraid to break down the large process into smaller components either. This can make them more agile while reducing siloed data in your organization.\n\n<img src=\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579151820/QuandaryCG/burning-money.jpg\" style=\"width: 885px; height: 592px\" loading=\"lazy\" alt=\"burn money\" class=\"lazy\">\n\n### Step 6: Create Your Workflow Automation Strategy \nNow that you’ve clearly mapped out your workflows and outlined your goals, you need a strategy in place. Automation tends to fail because people lack a clear strategy. \n\nWithout one, you end up playing whack-a-mole with process automation. You'll work on one process, then another, then have to revisit previous ones and rework them. This wastes money, frustrates people, and stalls business growth.\n\nRank your tasks by importance. Next, determine which is the most valuable. Only then can you start automating workflows.\n\n### Step 7: Communicate Expectations with Staff\n\nNo one wants to lose their jobs. So, when you bring in automation and start talking about task reduction and back-office collapse, people are going to get worried. \n\nIf you want to have a company work culture that embraces automation, then you need to clearly communicate its role in your business. \n\nPeople also need to know that their positions are secure. They need to understand and have confidence that <a href=\"https://www.wired.com/2017/08/robots-will-not-take-your-job/\" target=\"_blank\" rel=\"noreferrer\">automation won’t cost them their jobs</a>.\n\nEmphasize to your team that automation will make their lives easier by speeding up work and getting rid of boring, manual tasks. Get managers and executives <a href=\"https://www.mckinsey.com/business-functions/operations/our-insights/four-success-factors-for-workforce-automation\" target=\"_blank\" rel=\"noreferrer\">on board is crucial</a> if you want to create a workplace culture that values automation.\n\n<img src=\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579151216/QuandaryCG/group-of-people-using-laptops.jpg\" style=\"width: 885px; height: 590px\" loading=\"lazy\" alt=\"gathering\" class=\"lazy\">\n\nAlso, let your employees know that automated workflows make their lives less stressful. And it'll give them the time they need to innovate, deliver on expectations, and relax. \n\nOnce they realize it’s a win-win for everyone, they’ll be more likely to embrace it.\n\n### Step 8: Choose The Best Automation Platform for Your Needs\n\nWith so many vendors out there, there is such a thing as choosing the wrong one for your business. Every product has its target market. Some products offer more general solutions, others, are more custom fits. \n\nPicking the wrong automation software could leave you paying money for a solution that doesn’t quite fit your business, your mission, or your customers.\n\nInstead, you need to <a href=\"https://www.g2.com/categories/marketing-automation\" target=\"_blank\" rel=\"noreferrer\">compare automation platforms</a> and their offerings to see if they best fit your business. You don’t want to spend the time and money trying to streamline your workflows only to feel restricted as a business with an off-the-shelf platform.\n\n**Remember**: Automation should EMPOWER (not restrict) your growing business.\n\n### Step 9: Use Low-Code to Automate Workflows\n\nThe fastest way to automate your business is with a [low-code platform](/low-code-guide/). Traditional application development is a nightmare. \n\nYou’ll burn through your budget while waiting months for a single application weighed down in technical debt to go live. \n\n**Low-code is one of the best shortcuts to automate your workflow.**\n\nWith low-code, you can build the software you need to automate FASTER. If you have developers on staff, they can use the platform to rapidly create solutions using minimal code. \n\nAnd if you don’t, you can quickly train yourself and your staff on how to build these solutions. Because they use minimal code, most people can learn the platform within two weeks. And that’s coming from 0 programming knowledge.\n\nLow-code is the future of [custom application development](/quandary-build/). With the IT skill shortages out there and the slimming tech budgets, organizations need a quick and affordable solution that scales with businesses. \n\n**That’s exactly what low-code does.**\n\nAs a cloud-based solution, you choose a provider and typically pay an affordable subscription rate for services.\n\n### Step 10: Test and Document Automations Before Going Live\nIt’s easy to let automation take the steering wheel. After all, that’s what it’s supposed to do. However, if you have a “set-it-and-forget-it” mindset, you’ll risk wasting your money.\n\n_Or worse..._\n\nYou should test your automated workflows before you fully implement them. This will allow you to ensure they work. You also want to document the results. \n\n<img src=\"https://res.cloudinary.com/dnla85pdq/image/upload/v1579151465/QuandaryCG/oops.jpg\" style=\"width: 885px; height: 592px\" loading=\"lazy\">\n\nIf you optimize your procurement process, for instance, you’ll want to monitor the time and cost to process invoices to ensure that your software is saving you money. Record data before you begin so you can have a clear and accurate comparison at the end.\n\n### Step 11: Deploy Your Workflow Automations\nWhether you chose to automate processes in-house using one of the many software solutions out there or you choose a third-party consultant to help, you need to get your workflows live. \n\n### Step 12:  Monitor and Improve\nData collection is essential to know whether or not your automated workflows are paying off. Monitor and collect data on your news processes. (Preferably, both before and after).\n\n**Here are some data of what you can track:**\n- Time spent completing tasks. \n- Number of employees required. \n- Number of steps it took to achieve it. \n- Error rate\n- Cost to carry a task to completion\n- Any added benefits that automation has created\n- Whether or not that data changes over time\n\nAfter automation and optimization, compare results. Note improvements and tweak your systems to further optimize. \n\nIf you fail to see the desired results, then you need to see where the problems are in the system before moving forward. Is there a problem with your request? The software? Employee adoption? Find the pain points and work to fix them.\n\nRemember, there are no “perfect solutions.” \n\nEven a seemingly perfect workflow can be improved as your business grows. Automation is not a sprint, it’s a marathon. There is no finish line. Be prepared to use data to see how your business can continue to grow. \n\n### Bonus Step: Don’t Wait to Automate Your Business\n\nDon’t ignore [the warning signs that you need to automate](../8-warning-signs-that-you-need-to-automate-your-business/) your business. Your company can collapse its back-office, streamline workflows, and reduce costs. \n\nBut setting up automated business processes isn’t always easy. There are a lot of roadblocks and mistakes that can ruin your efforts along the way. \n\nThe best way to sidestep these obstacles and set your business on a path to rapid success with workflow automation is to hire a professional consultant. By teaming up with an automation specialist, you get to lean on their expertise. \n\nNot only do they build the applications your organization needs to automate workflows, but they’ll create a business-defining roadmap that gets you there in the most efficient way possible.\n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.\n","shortDescription":"The benefits of workflow optimization are numerous. Automated workflows allow you to reduce time and money spent on menial tasks, providing your organization with more resources to innovate and remain competitive. But the process is not without its potential for making major mistakes. If your company wants to succeed, then you need to avoid these 9 mistakes when automating your organization’s workflows. 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Meanwhile, they're forced to do [more and more with less and less](/how-to-cut-costs-while-increasing-efficiency-in-your-business/). As a result, many organizations have turned to workflow automation software to optimize business processes. \n\nAfter all, every minute counts. And with streamlined systems, businesses have found ways to save hours (and an incredible amount of revenue) by rethinking how their business functions. \n\n## The True Cost of Inefficient Workflows\nResearch reveals that inefficient workflows can <a href=\"https://www.dummies.com/business/human-resources/workplace/how-inefficiency-negatively-impacts-your-business/\" target=\"_blank\" rel=\"noreferrer\">cost your company up to 30%</a> of its revenue. And the best way to optimize workflows through automation. \n\nWhy? \n\nIn short, it makes complicated business processes easier to manage while eliminating the need for a human operator. As a result, growing businesses can increase productivity and efficiency. \n\n**But how do you make that happen?**\n\nYou need workflow management software. These software platforms connect systems and automate processes, [freeing up time and resources in your organization](/tech-consulting/). and with the right software, you can ensure that your workflows are efficient. \n\n## Top Five Workflow Automation Software for Business\nWhat are the best platforms for automating your business processes? These five providers have proven systems for scalable systems. Check them out!\n\n### 1. [Quickbase](/quick-base-solutions/)\nQuickbase is a low code platform that gives you the power to create enterprise solutions without the enterprise price-tag. Users can rapidly deploy applications using its drag and drop interface, giving them the power to design the custom workflow solutions they need. \n\n### 2. [Workato](/workato-solutions/)\nEach new business app you onboard complicates and fragments your business. Using spreadsheets to capture and manually transfer data between systems isn't scalable. That path leads to time-wasting bottlenecks, unnecessary risk, and systems that slow your growth.\n\nWorkato lets you bridge those gaps with simple system integrations. In short, you can quickly and easily [connect your most powerful applications](/quandary-connect/). You get seamless integrations with the drag and drop interface that allows you to effortlessly automate your most complex processes.\n\nIt's system automation that scales securely with the cost and time associate with traditional custom builds.\n\n### 3. <a href=\"https://kissflow.com/\" target=\"_blank\" rel=\"noreferrer\">Kissflow</a>\nKissflow has a large consumer-base with over 10,000 companies using their platform to automate workflows. This encompassing software suite lets you design the custom workflows you need to automate processes in your business. From your sales department to human resources, you can quickly build the applications necessary to [conquer a variety of business inefficiencies](/8-warning-signs-that-you-need-to-automate-your-business). \n\nIts dashboard makes it easy to connect and deploy business processes while giving you immediate insights into real-time data. \n\n### 4. <a href=\"https://zapier.com/\" target=\"_blank\" rel=\"noreferrer\">Zapier</a>\nZapier allows you to connect your apps and automate workflows easily. With Zaps, you can quickly connect your various business apps, allowing data to move through these systems automatically. \n\nWith Zapier, you'll save time and money with business processes that flow automatically. And you'll gain a deeper understanding of your customer and your business with clear reporting and increased transparency. \n\n### 5. <a href=\"https://www.processmaker.com/\" target=\"_blank\" rel=\"noreferrer\">ProcessMaker</a>\nWith Process Maker, you get a low code BPM and automation platform rolled into one. Its dashboard allows you to connect complex workflows while getting an overview of the whole system. This allows executives, managers, and supervisors the ability to monitor processes and ensure agreements and objectives are being reached. \n\nProcess maker uses a modeler that lets users drag and drop complex integrations quickly and easily. Forms, data connectors, users, and more, you'll remain compliant while building out the workflows you need with seamless data transfer built-in from the start. \n\n<img src=\"https://cdn.pixabay.com/photo/2015/09/05/20/02/coding-924920_1280.jpg\" style=\"width: 885px; height: 590px\" loading=\"lazy\" alt=\"laptop\" class=\"lazy\">\n\n## 5 Benefits of Workflow Automation Software\n\nThe benefits growing businesses can experience by adopting workflow automation software are extensive. If you're on the fence about whether or not it's worth investing in these platforms to [streamline your business processes](/automating-workflows/), here are the top five benefits of workflow automation software to consider.\n\n### 1. Streamlined Communication\nImproving communication between employees and management is one of the biggest benefits of workflow automation. When automating the workflow, you also automate communication. \n\nEveryone is involved in the process and knows what role each person has in the workflow. This breaks down barriers and opens the door to increased communication.\n\n### 2. Increased Accountability\nWhen you create workflow automation, you build a system of accountability while dividing the work between the members of your team. Each employee knows their individual tasks, helping them manage their time better. Plus, supervisors can easily look over the entire workflow process. \n\n### 3. Improved Management Efficiency\nWith workflow automation software, managers gain better insights into employee tasks and how they fit into the overall strategy. Workflow dashboards and real-time reporting can help managers increase their visibility into the work being done.\n\nAdditionally, supervisors can monitor business variables to make informed decisions about process improvement with workflow automation software.\n\n### 4. Focused Employees\nAccording to a survey, an average employee wastes about <a href=\"https://www.telegraph.co.uk/finance/jobs/11691728/Employees-waste-759-hours-each-year-due-to-workplace-distractions.html\" target=\"_blank\" rel=\"noreferrer\">60 hours every month</a> on workplace distractions. That's 759 hours a year! \n\nWhy did they waste so much time? Employees argued that a lack of challenges, job satisfaction, incentives to work harder, and boredom to be the key motivators.\n\nOne cause for boredom for employees is having a lot of tedious tasks that don’t provide immediate incentive. Workflow automation software eliminates tedious tasks, improving employees’ engagement. It also helps them to focus on more creative and productive activities that require strong skills.\n\n### 5. A More Productive (Not Busy) Business\nWith workflow automation software, you can eliminate unnecessary tasks and redundancies, streamline the processes and use the potential of people and the systems already in place without any need to hire extra employees or invest in expensive software to increase production capacity during the busy season. In this way, you can save costs as well.\n\nWorkflow automation software helps you achieve consistent and accurate results. It also removes the risk of human error while identifying target areas for increasing productivity.\n\n## Where Can Workflow Automation Software Offer Support?\nBusiness process automation reduces workflow complexity while making them self-sufficient. In fact, it's possible to automate any process in any functional area with the right workflow automation software. \n\n### Common Tasks Businesses Can Automate to Increase Efficiency\n- **Managing office information:** Data storage, information exchange, data management\n- **Accounting:** Creating invoices and delivering them to customers, checking payments, processing invoices, etc.\n- **HR:** Generating documents, posting job listings, responding to applicants\n- **Marketing:** Checking sales statistics or website traffic, creating reports, sending emails to engage customers, controlling ad costs, etc.\n- **Sales:** Sending follow-up emails, automated alerts for managers, etc.\n\n## What Is Office Automation Software?\n\nOffice automation software is used to digitally create, collect, store, and manage office information that is necessary for completing basic tasks and goals. Office automation started primarily as a data processing tool. However, now it includes a lot of complex tasks such as integrating front office and back office automation systems.\n\n**There are three basic activities office automation systems manage:**\n- Information storage\n- Information exchange\n- Data management\n\n<img src=\"https://cdn.pixabay.com/photo/2020/05/23/21/22/office-5211510_1280.jpg\" style=\"width: 885px; height: 498px\" loading=\"lazy\" alt=\"office\" class=\"lazy\">\n\nThese days, <a href=\"https://kissflow.com/workflow/workflow-automation/5-essentials-in-office-automation/#:~:text=office%20is%20automated.-,What%20is%20an%20office%20automation%20system%3F,accomplish%20everyday%20tasks%20and%20processes.\" target=\"_blank\" rel=\"noreferrer\">office automation systems</a> have become a necessity for SMBs and large-scale enterprises. Every business deals with a multitude of purchase orders, delivery notices, invoices, records that contain employee details, and a lot of other documents. \n\nHandling these documents manually is time-consuming and chaotic. For that reason, most business owners prefer to invest in office automation systems. That's because they understand that this is one form of workflow automation software that can save them a lot of time and money in the long run.\n\n### Sales Automation Software\n\nLooking for an effective way to increase your sales team’s productivity? Then, <a href=\"https://saaslist.com/sales-automation-software/\" target=\"_blank\" rel=\"noreferrer\">sales automation software</a> is the best option for you. \n\nSales automation software automates manual and time-consuming tasks that managers and sales representatives do every day, improves efficiency and accuracy, and accelerates the sales process. \n\nOf course, it’s not necessary to automate every aspect of your sales. However, if you implement some sales automation tools, you can accomplish more and achieve better results. Sales automation systems can make most sales processes and workflows easier. Here are a few examples of areas they support:\n- Lead generation\n- Lead scoring\n- Follow-up emails\n- Order processing and tracking\n- Sales quotes, proposals, and reports\n- Inventory management\n- Pricing and Shipping\n- Standard contracts\n- Employee performance evaluation\n- _And many more areas_.\n\nInitially, sales automation tools focused only on eliminating tedious and redundant tasks. However, the increasing use of artificial intelligence (AI), data analytics, and machine learning have improved the targeted capabilities of modern sales automation solutions.\n\nPerformed correctly, sales automation software can save your organization a lot of time while helping sales teams concentrate on core selling activities. That’s why it’s critical to choose one of the best sales automation systems. For example, a [CRM](/custom-crm) that can help you increase your sales efficiency and close more deals. \n\n<img src=\"https://cdn.pixabay.com/photo/2015/07/25/16/50/problem-860227_1280.jpg\" style=\"width: 885px; height: 664px\" loading=\"lazy\" alt=\"wood\" class=\"lazy\">\n\n## 8 Key Factors to Consider When Choosing Workflow Automation Software\n\nWhen you make a decision to automate repetitive processes, it’s very important to choose the right workflow automation software. This ensures it will have a positive impact on your business. \n\nHow do you go about making that choice? Consider these 8 factors before buying any workflow automation software:\n\n### 1. Simplicity\nYou need a workflow automation application that is user-friendly. It shouldn't require expert knowledge such as programming skills to use it properly. Instead, you need software with a well-designed user interface that includes easy to navigate menu, tools, and patterns you really need. \n\nKeep in mind that a poorly designed user interface may confuse users. As a result, they may find it difficult to complete tasks. Remember: the main goal of implementing automation software is to make your work easier and to give you extra time to do more. WIthout a simplistic platform, you'll end up **creating more work** for yourself. \n\n### 2. Functionality\nThis aspect is especially important when selecting a process-specific workflow automation system. Think about the features and capabilities of the workflow automation software in question. And note what the app can do and can’t do. \n\nAutomation software should have all the necessary features that suit your workflow and your business process. If the tool can’t perform the functions you will need most often, you should reconsider your choice.\n\n### 3. Security\nWhen using workflow automation software, you're going to be processing sensitive information. For example, businesses hand plenty of financial and personal data. That’s why data security is crucial. You don’t want to be the source of a <a href=\"https://digitalguardian.com/blog/what-does-data-breach-cost-2020#:~:text=While%20the%20average%20cost%20is,than%202019's%20figure%2C%20%248.19%20million.&text=Worldwide%2C%20the%20cost%20of%20a%20breach%2C%20is%20largely%20going%20up.\" target=\"_blank\" rel=\"noreferrer\">costly data breach</a>. \n\nAs you vet vendors, be sure that your workflow automation software provider can guarantee no data leakage or data loss.\n\n### 4. Customization\nWhen you choose an off-the-shelf solution, you should make sure that the workflow automation software is flexible enough to be customized for performing certain tasks. \n\nBe sure to ask if it's possible to build workflows and customizations as you need them without investing in expensive additional programming resources. It’s important that your team can easily make adjustments and changes or add new features and patterns without additional requirements.\n\n### 5. Compatibility\nYou are likely to use a variety of tools to manage your processes. Your new workflow automation software should easily integrate with all the tools you already have. That's because your chosen software solution will have a major impact on your overall business efficiency and productivity. \n\nIf you choose software that doesn’t integrate with other tools, you'll waste time switching platforms. On the other hand, systems integrations remove that step, saving you loads of time and money.\n\n<img src=\"https://cdn.pixabay.com/photo/2012/03/01/01/42/hands-20333_1280.jpg\" style=\"width: 885px; height: 590px\" loading=\"lazy\" alt=\"puzzle\" class=\"lazy\">\n\n### 6. Scalability\nAs your business grows, the volume of work grows as well. That’s why you should <a href=\" https://upcity.com/experts/top-software-development-tools/\" target=\"_blank\">choose software tools</a> that are scalable by design. In this way, you can ensure that your automation software can grow with your business.\n\nThis will also prevent you from needed to invest a lot of money in a new tool when you need more advanced functionality. \n\nScalability is crucial for small, growing businesses. You don’t want to purchase workflow automation software and go through a lot of testing, integration, and customization only to realize after some time that your business has outgrown the software and you need to replace it.\n\n### 7. Maintenance and support\nYou should have a clear understanding of the maintenance framework. Find out if you have to pay for new updates when your provider makes them available. \n\nAnd make sure that your provider offers technical support for your automation solution and find out their support department operates. Also, ask how long it usually takes to fix bugs.\n\n### 8. Pricing\nThis is one of the first things people take into consideration when purchasing new business software. No one would be happy to pay a higher price if they can find a more affordable solution with similar benefits. \n\nMany cloud-based workflow automation solutions are available on a subscription pricing model. \n\nHowever, you should find out what your subscription includes and what you will actually pay for. And you ask questions that help you find out what the total cost of ownership will be for your new workflow automation software.\n\nProviders can charge maintenance fees, upgrade fees, and services fees. Plus, if you've chosen a platform that scales with your business, you'll pay more as your business grows. \n\nAlso, you should ask about any additional charges that may be added to the overall price. This will help paint a more exact picture of your investment.\n\n## Getting the Highest ROI from Workflow Automation Software\nTo get the best ROI, closely consider all the points discussed and try to find an automation solution that offers the best quality/price combination. Every business is unique. As a result, it’s practically impossible to find off-the-shelf software that will meet all the above-mentioned requirements AND fit your specific business processes. \n\nThat’s why it’s better to consider building a customized workflow automation software system. You'll get a lot more value of something that's tailor-made to your exact business needs and specific workflows. While these bespoke software solutions are more expensive than ready-made apps, they tend to offer a higher ROI.\n\n## Streamline Your Business with Workflow Automation Specialists\nSoftware automation engineers are specialists that design, build, program, implement, integrate, and test software automation systems. \n\nWhen you decide to build a custom solution to automate your unique business processes, it’s important to choose a qualified and experienced software automation engineer to ensure you get secure, reliable software to help scale your growing business.\n\nSee how we've helped our clients improve their businesses and get insane ROIs by checking out our case studies below.","shortDescription":"Need advice on how to choose the best workflow automation software for your business? Today, automation has become a buzzword in the…","categories":[{"title":"Automation"}]}}],"group":[{"fieldValue":"Automation"}]},"allSanityPost":{"edges":[{"node":{"id":"-ac906d91-20f7-56e0-a358-763c79f525f5","title":"Everything You Need to Become a Citizen Developer","publishedAt":"2023-02-24T06:23:15.996Z","_createdAt":"2023-02-24T06:06:45Z","slug":{"current":"how-to-become-citizen-developer"}}},{"node":{"id":"-c4a8cac2-4a96-5b64-b99d-43236ff640d5","title":"Supply Chain Automation on a Budget (Improve Your ROI)","publishedAt":"2022-04-14T10:00:00.000Z","_createdAt":"2022-04-15T10:48:12Z","slug":{"current":"supply-chain-automation"}}},{"node":{"id":"-f0c9542a-480d-591d-b33d-bff0a7fec7ab","title":"Automating Workforce Management with Low Code","publishedAt":"2022-04-26T15:45:00.000Z","_createdAt":"2022-05-20T15:30:35Z","slug":{"current":"automating-workforce-management-with-low-code"}}},{"node":{"id":"-50f3d9a4-dc70-5ff3-be39-88e18f1fb528","title":"Citizen Developers in Construction (Pros and Cons)","publishedAt":"2022-08-11T09:00:42.670Z","_createdAt":"2022-08-11T09:02:50Z","slug":{"current":"citizen-developers-in-construction-pros-and-cons"}}},{"node":{"id":"-5eddd806-9d1f-551d-8257-050db7e8fcb7","title":"Your Roadmap for Implementing Citizen Developers in RPA","publishedAt":"2022-11-28T16:00:00.000Z","_createdAt":"2022-11-29T08:25:44Z","slug":{"current":"rpa-citizen-developer"}}},{"node":{"id":"-f829a9f3-38ce-5aff-b09e-bd3c8d511168","title":"How to Lead Citizen Developers [Structured Framework]","publishedAt":"2022-12-08T16:00:00.000Z","_createdAt":"2022-12-08T20:40:13Z","slug":{"current":"citizen-developer-framework"}}},{"node":{"id":"-66f37c4c-d49c-5c6d-b53a-8c54b8ba4b78","title":"12 Legendary Advantages of CRMs for Your Growing Business","publishedAt":"2021-01-22T16:00:00.000Z","_createdAt":"2020-01-22T03:29:48Z","slug":{"current":"advantage-crm-small-businesses"}}},{"node":{"id":"-6518be70-c738-5b80-bfd0-fdc2ed35e41a","title":"6 Best Procurement Contract Management Practices","publishedAt":"2021-12-03T06:00:00.000Z","_createdAt":"2021-12-05T10:51:42Z","slug":{"current":"procurement-contract-management-best-practices"}}},{"node":{"id":"-5a18c20c-3020-5a4d-ab88-a143d593c186","title":"How to Conquer Operational Challenges (Your Cheat Sheet)","publishedAt":"2021-06-16T13:30:00.000Z","_createdAt":"2021-06-10T13:55:15Z","slug":{"current":"overcoming-operational-challenges"}}},{"node":{"id":"-af0cd65c-3410-5d2f-a7f0-2bec91df59f2","title":"What's the Difference Between Sourcing, Purchasing, and Procurement?","publishedAt":"2021-09-03T17:00:00.000Z","_createdAt":"2021-09-06T18:04:34Z","slug":{"current":"difference-between-sourcing-purchasing-and-procurement"}}},{"node":{"id":"-71afead1-527d-5cff-ad3f-317b32c4c703","title":"What Is a Citizen Integrator? 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